Automation Anywhere

JULY 5, 2021

The use of automation in customer support is expected to accelerate in the coming years. According to Dimension Research, 72% of customer interactions in 2022 will be through emerging technologies such as Robotic Process Automation (RPA). Phone interactions will drop from 41% to 12%. RPA doesn’t fix bad processes.

Customer Service 97

Customer Service Automation Service Out-Tasking 97

31 West

APRIL 9, 2024

Utilizing Technology for Efficient Communication Incorporating technology effectively can streamline communication and enhance student support. Tools like learning management systems (LMS), automated notifications, and virtual meeting platforms can facilitate more efficient and flexible communication.

Customer Service 130

Customer Service Service Collaborations Administrative 130

Hyland

OCTOBER 31, 2022

Claims has been a top concern for property and casualty insurers , especially with recent events such as the COVID-19 pandemic and the ongoing threat of natural disasters. The increase in current and potential claims has highlighted the need for efficient claims handling and, ultimately, reduction in claims leakage. Data integration.

Efficiency 52

Efficiency Insurance Analytics Sourcing 52

31 West

MAY 23, 2024

This comprehensive understanding allows them to assist students accurately and efficiently. To maximize efficiency, institutions can implement the following strategies: Utilize technology to log and track interactions for quality control. Incorporating automated systems such as chatbots can also improve efficiency.

Customer Service 130

Customer Service Service Call Center Administrative 130

SEBPO

JANUARY 31, 2024

This level of consistent accessibility and support ensures a seamless operation regardless of the time or day, fostering a strong foundation for our collaborative efforts.” Milestones and Key Achievements After over a decade of our partnership with this client, there have been many milestones. Δ Want more insights?

Outsourcing 98

Outsourcing Out-Tasking Efficiency Flexibility 98

IBM Services

DECEMBER 18, 2023

Urban planning Governments use GIS data and GIS-based solutions for urban planning: zoning and land use projects, natural disaster and health event response, roadway system and building design, utility distribution, energy production, and waste and resource management.

Government 103

Government Sourcing Reduced Costs Efficiency 103

Groove Technology

MAY 25, 2023

These benefits include: Improved efficiency : A well-designed MuleSoft strategy can streamline processes and reduce manual intervention, resulting in improved efficiency and productivity. Collaborate across teams : Integration projects often require input from multiple stakeholders across an organization.

Government 100

Government Reduced Costs Collaborations Flexibility 100

IBM Services

FEBRUARY 19, 2024

Effective SCM initiatives offer several benefits: Lower operational costs : By optimizing inventory levels , improving warehousing efficiency and streamlining order fulfillment processes, companies can save on storage, labor and transportation expenses.

Supply Chain Management 86

Supply Chain Management Management Inventory Management Analytics 86

Perficient Digital Transformation

APRIL 17, 2023

Attending meetups and networking events can help you develop new relationships and find inspiration from others who share your passions. Whether it’s through attending in-person meetups or virtual events, participating in a community can be an enriching experience that can positively impact your life. Click to view slideshow.

Insurance 69

Insurance Automation Government Sales 69

31 West

MARCH 15, 2023

As an MSP, you can use ConnectWise to define efficient processes like device management, managing contracts, and proactive monitoring and issue resolution. For example, it can help train employees, provide better tools for automation and remote access, and all the while generating profit. This can lead to faster issue resolution.

Management 130

Management Cybersecurity Service Right-Sizing 130

Metasource

JANUARY 4, 2023

Scanning your paper documents into a cloud-based document management system can help you maintain access to your data throughout unpredictable events, such as fires, floods, and pandemics. Automate Processes . Resilient businesses have automated processes that make adjusting to unexpected circumstances simple and stress-free.

Automation 52

Automation Collaborations Software Human Resources 52

Automation Anywhere

JULY 18, 2022

You can continue to push digital transformation initiatives, streamline and optimize processes to improve efficiency and productivity, and elevate customer experiences to increase profitability and reduce churn. I led a session at Accenture’s recent “ Reimagined Operations: The value multiplier ” event in London.

Automation 82

Automation Collaborations Efficiency Banking 82

SEBPO

MARCH 25, 2024

Collaboration Improves Outcomes Think of an outsourcing company as an extension of your in-house teams. Engage your outsourced experts in team meetings and ask them for recommendations that may help improve productivity, efficiency, and performance. This will make it much easier to navigate any challenges that may arise down the line.”

Outsourcing 52

Outsourcing Out-Tasking Business Process Outsourcing Automation 52

Capgemini

MARCH 13, 2023

This four-day event gave important directions to the global telecom industry on how to effectively monetize their network investments and overcome any future challenges. From Private 5G networks and Artificial Intelligence (AI) to Metaverse and immersive experiences, this event provided glimpses of a world connected with 5G.

Co-Sourcing 52

Co-Sourcing Collaborations Efficiency Automation 52

Hyland

AUGUST 5, 2022

Decreased team collaboration. Likewise, how does management implement greater collaboration between virtual teams and those in the office? Setting work-from-home expectations is the first thing an organization must do if they wish to promote remote efficiency. Social isolation. Loss in productivity.

Out-Tasking 145

Out-Tasking Collaborations Human Resources Flexibility 145

Perficient Digital Transformation

FEBRUARY 1, 2024

The SCOPE (Summit for Clinical Ops Executives) conference is a premier event in the field of clinical operations, providing a comprehensive platform for professionals to explore the latest trends and innovations in clinical research. The conference will take place on February 11-14, 2024, in Orlando, Florida. Still not registered?

Healthcare 59

Healthcare Research Out-Tasking Regulations 59

IBM Services

NOVEMBER 14, 2023

Moreover, 36% of developers struggle with the collaboration between development and IT Operations, leading to inefficiencies in the development pipeline. The platform can be automated through a standardized framework validated for Financial Services, leveraging the IBM Cloud Security and Compliance Center service (SCC).

Service 99

Service Regulations Automation Banking 99

Vilmate

FEBRUARY 21, 2024

So, following the traces of this event, we’d like to highlight its major clues with the help of our presenter. Secondly, regular sync events of different levels enable real-time updates, promote collective learning, and enhance the overall team skills. Let us drive innovation, enhance efficiency, and boost your digital presence.

Nearshoring 59

Nearshoring Out-Tasking Efficiency Collaborations 59

31 West

FEBRUARY 7, 2023

If yes, then you must look at implementing a customer service solution that will help you define IT service desk workflows and improve team productivity and efficiency. Jira and ServiceNow are two solutions using which you can centralize service operations, automate processes and deliver a positive customer experience.

Right-Sizing 130

Right-Sizing Customer Service Co-Sourcing Software 130

Automation Anywhere

OCTOBER 22, 2021

Robotic Process Automation (RPA) can help with burnout and lack of opportunity. You can now find low-code/no-code RPA tools that give ordinary users—not techies—the ability to automate all these different tasks. 4 Encourage a collaborative, citizen developer community But work satisfaction isn’t just about technology.

Robotics Process Automation 131

Robotics Process Automation Out-Tasking Jobbing Automation 131

SEBPO

FEBRUARY 21, 2024

Constantly evaluating engagement models, client support structures, and key interaction points does more than just provide efficiencies; it shows a level of commitment that cultivates unparalleled trust. Carmyelena Rodriguez, Jennifer Wroblewski, and Krista Achey travel to New York to collaborate with a client.

Outsourcing 52

Outsourcing Collaborations Administrative Automation 52

Infosys Consulting

FEBRUARY 15, 2024

Semiconductor enterprises need to design chips that are highly reliable and efficient. The cloud provides a secure and scalable environment for fabless firms to automate processes, apply advanced tools, and adopt a collaborative approach to reduce costs as well as turnaround times for bespoke chipsets.

Design 52

Design Co-Sourcing Collaborations Analytics 52

Metasource

AUGUST 4, 2022

With a detailed plan in place, companies can ensure financial stability, safety of employees, and business continuity throughout unexpected events. Not being able to access incoming business documents can be a real headache in the event of a crisis. Business Process Automation: Driving Operational Efficiencies.

Management 52

Management Robotics Process Automation Business Process Outsourcing Automation 52

IBM Business Partners

JUNE 8, 2023

One such collaboration exists between IBM and The Reef Company. Collaborating for coral reef restoration IBM and The Reef Company have recently joined forces signing a joint initiative agreement aimed at bolstering their ocean conservation endeavors. We also know that building a more sustainable world will require strong partnerships.

Engineering 77

Engineering Collaborations Efficiency Research 77

IBM Services

MARCH 8, 2024

Now, 5G’s lightning-fast connection speeds have made transport systems for cars, trains and more much faster than previous generations, transforming the way systems and devices connect, communicate and collaborate. Take virtual reality (VR) and augmented reality (AR), for example.

Out-Tasking 104

Out-Tasking Healthcare Design Automation 104

Offshore India Data Entry

APRIL 19, 2024

Outsourcing has revolutionized the way businesses operate, offering a strategic solution to streamline processes, reduce costs, and boost efficiency. Business Process Outsourcing (BPO) goes beyond mere task delegation; it involves tapping into external expertise to improve operational efficiency, cut costs, and foster growth.

Business Process Outsourcing 98

Business Process Outsourcing Outsourcing BPO Data Entry 98

Perficient Digital Transformation

NOVEMBER 8, 2023

Are you collaborating with a partner to extend your current capabilities toward your envisioned future state CMDB by considering the questions below? Are you collaborating with your partner on the best practices and CMDB expansions below to enhance CMDB ROI? or India but also in Latin America.

Co-Sourcing 52

Co-Sourcing Risk Management Risk Management Collaborations 52

Everest Group

APRIL 21, 2022

Everest Group Vice President Chunky Satija will join a panel discussion exploring how claims operations can be made more effective and efficient. What the practical applications and options are to automate semi-structured and unstructured data, increase auto-adjudication rates, and support claims adjudicators in the decision process.

Shared Services 52

Shared Services Information Technology Collaborations Sourcing 52

IBM Services

DECEMBER 14, 2023

And just this month, IBM and Meta, together with over 50 founding members and collaborators, launched the AI Alliance. Platform engineering, internal development platform – Platform engineering is at the forefront of modern software development, driving innovation and collaboration across teams. Quite fascinating.

Engineering 70

Engineering Accounting Automation Software 70

Perficient Digital Transformation

DECEMBER 13, 2023

A PBM company collaborates with various government entities, employers, and insurance companies to manage, administer, and execute prescription drug benefits within health plans. Their primary goal is to optimize the management of prescription drugs, bring in cost efficiency, and pass the benefit downstream to the end-users, the patients.

Healthcare 52

Healthcare Management Analytics Insurance 52

Everest Group

APRIL 9, 2024

Keep reading for the perspectives of Everest Group Partner Rohitashwa Aggarwal, who attended the event. However, the potential of GBS/SSC collaborating with outsourced entities in a combined “AND” model was surprisingly absent in the conversations. Reach out to us to learn more. If so, you will relate to this.

Global Business Services 72

Global Business Services Outsourcing Service BPO 72

IBM Services

MAY 6, 2024

Successful clinical studies hinge on efficiently recruiting and retaining diverse participants. Learning from historical protocol data and using synthetically generated scenario events to optimize inclusion and exclusion criteria can be powerful for achieving efficient trial design.

Pharmaceuticals 85

Pharmaceuticals Research Design Administrative 85

IBM Services

OCTOBER 30, 2023

By using a leading security orchestration, automation, and response (SOAR) solution, an organization’s SOC will be empowered to manage its threat response more efficiently and decisively. It facilitates collaboration across privacy, HR and legal teams to address requirements for over 180 regulations.

Cybersecurity 78

Cybersecurity Regulations Risk Management Risk Management 78

Simplr

SEPTEMBER 26, 2022

Personally, mine is chock full of automated messages, marketing promotions, news alerts, and updates from products I’ve never even heard of. Again, this depends on the nature of your business (for example, a marketing email might be a request for collaboration). It goes without saying that our email inboxes are overflowing.

Customer Service 91

Customer Service Service Efficiency Automation 91

Anexa

JUNE 30, 2023

Process transformation has emerged as a powerful strategy to drive innovation, enhance efficiency, and foster growth. Brands need to recognize the importance of leveraging emerging technologies, such as artificial intelligence, automation, and data analytics, to redesign processes and enhance efficiency.

E-Commerce 52

E-Commerce BPO Collaborations Streamline Operations 52

IBM Business Partners

JUNE 30, 2023

But with the right tools, tactics and collaboration, it doesn’t have to be this way. safety equipment, parts for trucks, and raw materials for infrastructure), weather events, customer demand levels, and logistics can help prevent disruption in operations, too. Visibility. Visibility into other key inventory (e.g.,

Reduced Costs 59

Reduced Costs Operational Costs Automation Analytics 59

Planergy Software

AUGUST 18, 2023

Types of Office Managers Office Environment Types: From Traditional to Virtual Software for Office Management Best Practices for Modern Office Management Modern Office Management Needs Strong Managers In today’s fast-paced business world, efficient business office management is more critical than ever.

Management 52

Management Administrative Out-Tasking Finance 52