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The Great Debate: Global Business Services Versus Outsourcing | Blog

Everest Group

During Shared Services & Outsourcing Week (SSOW), March 20-23, in Orlando, “The G6 BPO Debate” tackled thought-provoking and challenging questions associated with BPO’s impact on GBS. Are you entrenched in the ongoing battle between Global Business Services (GBS) and outsourcing? Reach out to us to learn more.

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SSOW 23 Key Takeaways – Leading Shared Services into the Future

Premier BPO

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

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Process Excellence: A transformational lever to extreme automation

IBM Services

All are transforming their procurement operations by leveraging state-of-the-art process mining and intelligent automation technology. Shared Service Operations like Finance, Supply Chain, Procurement, HR, and Enterprise IT are the relevant horizontal domains to engage. dollars annually in direct or indirect procurement.

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Industry Report: Process Discovery Drives Automation ROI

Automation Anywhere

Earlier this year, we partnered with Shared Services and Outsourcing Network (SSON) to develop a report on how process discovery helps optimize return on investment (ROI) for automation. The chart from the survey below shows that 31% of responders identify “wrong process selection” as a reason for automation challenges.

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Scaling Intelligent Automation: Can It Solve the Talent War? | Webinar

Everest Group

Scaling Intelligent Automation: Can It Solve the Talent War? A significant boost in intelligent automation (IA) adoption occurred in response to the pandemic as organizations grappled to ensure business continuity. How are automation solutions being leveraged to address talent and productivity concerns? LIVE WEBINAR.

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Another One Bites the Dust: Why GBS Organizations Are Pulled Apart | Blog

Everest Group

But let’s be crystal clear: the work that GBS organizations deliver isn’t necessarily going away or even automated out of existence; it’s just being delivered in another way. Can’t build a compelling case for consolidation The enterprise ‘gets’ functional shared services, no problem.

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How GBS Organizations Can Help CEOs with Cost Optimization and Future-proofing Their Talent Strategy | Blog

Everest Group

Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. Read on to learn more about the benefits GBS offers. To achieve these goals, CEOs are turning to GBS organizations for support.