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Process Excellence: A transformational lever to extreme automation

IBM Services

All are transforming their procurement operations by leveraging state-of-the-art process mining and intelligent automation technology. For the first time, we can see intricate and complex processes clearly in action, identifying where they operate effectively and where they can best be simplified, optimized and automated.

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One of the Best Strategic Business Decisions: Outsourcing

Premier BPO

Outsourcing providers have also been impacted by such changes, with 59% 1 of Global Business Services looking to automate their processes with technological advancements like cloud and AI. We differentiate ourselves through our Premier Sync framework , which offers co-sourcing solutions tailored to your specific challenges.

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How IBM helps clients accelerate app modernization and control costs

IBM Services

These improvements are further underscored by the solution’s automated discovery of dead code or unreachable code and its ability to identify microservices in potential target states. Cloud services configuration: Automate the build-out and configuration of the cloud platform and the required cloud services for application workloads.

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Impact of ChatGPT and Similar Generative AI Solutions on the Talent Market | Blog

Everest Group

Read the latest blog in our series to learn more about the impact of ChatGPT and other generative Artificial Intelligence (AI) solutions on the workforce. Worldwide, we are witnessing rapid innovation and updates in this field, and by the time you read this blog, we might expect some more new developments.

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Watsonx: a game changer for embedding generative AI into commercial solutions

IBM Services

Watsonx gives organizations the ability to refine foundation models with their own domain-specific data to gain competitive advantage and ensure factual grounding to external sources of knowledge. Watsonx allows enterprises to effortlessly generate conversation transcripts with live agents or automate Q&A sessions.

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How to become an AI+ enterprise

IBM Services

For instance, when automating password change requests, do you need a 175 billion parameter public foundation model, a fine-tuned smaller model, or AI orchestration to call APIs? An AI+ enterprise empowers architects to confidently source, prepare, transform, protect and deliver data to the required locations for AI.

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Call & Contact Center Expo 2023: Insights and Key Takeaways

Premier BPO

C&CC Key Takeaways: Delivering a breakout session on “Co-Sourcing vs. Outsourcing – How to Maximize Your Partner Relationship”, Premier BPO leadership also shared insider takeaways from the two-day exhibition. The Call & Contact Center Expo 2023 had over 100+ speakers from various companies and organizations.