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How data, automation and AI are transforming Business Process Outsourcing into a competitive advantage

IBM Business Partners

Manik, VP and senior partner for IBM Consulting, outlined a massive opportunity to strategically redesign the client’s finance operations and payment processing by leveraging AI, data analytics, metrics and automation. The new BPO is no longer just about cutting operational costs.

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Down-to-Earth Reasons for Banks to Go for Cloud and Cloud Automation

Automation Anywhere

Within a few short weeks, the scalability, resilience, flexibility, and accessibility of cloud looked a lot more attractive, as banks sought to manage uncertainty and pivot to a different operating model.” Moving up Why is cloud automation rising to the forefront in banking? The average bank has 58% of its workload in the cloud.

Banking 98
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Automation and integration: Future of streamlined payroll process

Paysquare

The employees mainly work in a company or business firm for money, which they get in terms of money or other allowances. If we want to understand it in simpler terms, then payroll is the salary credited to the employees working for the company. In today’s generation, we have a lot of companies and business firms in the market.

Payroll 52
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Business process reengineering (BPR) examples

IBM Services

It should not be confused with business process management (BPM) , a more incremental approach to optimizing processes, or business process improvement (BPI), a broader term that encompasses any systematic effort to improve current processes. This blog outlines some BPR examples that benefit from a BPM methodology.

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Unlocking Financial Excellence: The Comprehensive Guide to SaaS CFOs

inDinero

And if you’re in need of Fractional CFO Services , you’ve come to the right place ! Introduction In the dynamic landscape of Software as a Service (SaaS), the role of a Chief Financial Officer (CFO) is pivotal. Furthermore, they must also develop efficient processes to ensure the company’s long-term success.

Finance 98
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Generative AI as a catalyst for change in the telecommunications industry

IBM Services

Specifically, generative AI would transform customer care, IT and network optimization and digital labor—all areas in which automation can notably help increase agility and efficiency. This has potential for helping reduce churn, improve revenue-per-user and lower the cost of subscriber acquisition.

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Enhancing contact center performance through effective workforce management

Capgemini

Sound forecasting: The foundation of efficient workforce management Effective workforce management begins with sound forecasting, which encompasses three key areas: • Long-term forecasting: This involves looking ahead for more than a month, allowing contact centers to plan for recruitment, training, and holiday scheduling.