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Data science vs data analytics: Unpacking the differences

IBM Services

Though you may encounter the terms “data science” and “data analytics” being used interchangeably in conversations or online, they refer to two distinctly different concepts. Meanwhile, data analytics is the act of examining datasets to extract value and find answers to specific questions.

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Democratizing Automation: Harnessing AI with Low-Code Solutions

Amzur

However, traditional automation approaches often require specialized coding skills, lengthy development timelines, and significant costs. A recent McKinsey survey found that 70% of businesses struggle to scale automation efforts due to skill shortages and technical complexity. Low-code platforms are shattering this notion.

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Zendesk vs Freshdesk: Which Is Better In 2024

31 West

You can use its reporting and analytics tools to collect information about your customers’ engagement on your platform, their satisfaction score, and their overall experience with your company. It’s known for its robust ticketing system, workflow automation, multiple integrations, reports and analytics, and Zendesk Sell.

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Top 5 Back-Office Functions That Should Be Automated

Automation Anywhere

Disruptive technologies – like intelligent automation (RPA+AI) – are helping chief experience officers (CXOs) re-invent their business operations by bringing in optimizations. According to EY estimates, automation of back-office work could provide companies with savings of about 20% to 60% of baseline full-time employee (FTE) costs.

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Everything You Need To Know About Salesforce CRM

31 West

Digitization is all about creating a workspace where you can automate most of your mundane management operations. However, once installed, its flexibility and versatile features will make your business easily manageable. The ticketing system is fully automated and supports automatic ticket creation, assigning, and escalation.

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Introduction to Robotic Process Automation (RPA) using Blue Prism

Perficient Digital Transformation

Robotic Process Automation (RPA). Robotics is nothing but computers that imitate human actions, the process is a series of steps which mainly lead to some meaningful task, Automation means any task which is done without human intervention is known to be automated. Excel Automation. Blue Prism. Process Flow. Object Studio.

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Maximizing your event-driven architecture investments: Unleashing the power of Apache Kafka with IBM Event Automation

IBM Services

IBM Event Automation, in particular, stands out as a comprehensive solution that seamlessly integrates with Apache Kafka, offering an intuitive platform for event processing and event endpoint management. By simplifying complex tech-heavy processes, IBM Event Automation maximizes the accessibility of Kafka settings.