SIG Speaks

NOVEMBER 30, 2022

2 Extended Reality Is quickly becoming a useful tool in the Education, Entertainment, Gaming, Industrial Training, Automotive, Construction, and Healthcare industries. We anticipate that 3D printing will become an industrial staple in the next decade. Automated Negotiation Systems. 3D Prototype Printing.

Advisory 40

Advisory Out-Tasking Analytics Automation 40

Perficient Digital Transformation

JULY 22, 2022

Other Viva modules help colleagues to be “in the know” with organizational news, continuing education, and access productivity and well-being tools. Our dedicated Microsoft Modern Work practice brings the best expertise in the industry. Viva Sales.

Sales 115

Sales Out-Tasking Data Entry Advisory 115

Everest Group

MAY 3, 2022

Both telecom companies and other enterprises are gearing up for 5G, which is driving a growth boom in the 5G engineering services industry as well, according to Everest Group. Healthcare and Others: medical devices, virtual health, remote surgery, education and training, retail and ecommerce. Additional Market Highlights.

Engineering 52

Engineering Marketing Service Advisory 52

Perficient Digital Transformation

NOVEMBER 17, 2021

MOOCs are used in many organizations’ educational journeys, focusing on information sharing, learning, and retention across many form factors and content formats. Then, use Power Apps and Power Automate to create a new app experience. Our dedicated Microsoft Modern Work practice brings the best expertise in the industry.

Collaborations 72

Collaborations Advisory Out-Tasking Design 72

VXI

MARCH 2, 2023

Sure, like any industry there are good and bad partnerships, but if you look at the top five banks by customer satisfaction scores, you’ll notice a trend. Through these partnerships, brands also benefit from access to cross-industry best practices and years of experience catering to a wide array of diverse customer demographics.

Outsourcing 52

Outsourcing Co-Sourcing Third Party Outsourcing Robotics Process Automation 52

VXI

MARCH 2, 2023

Sure, like any industry there are good and bad partnerships, but if you look at the top five banks by customer satisfaction scores, you’ll notice a trend. Through these partnerships, brands also benefit from access to cross-industry best practices and years of experience catering to a wide array of diverse customer demographics.

Outsourcing 52

Outsourcing Co-Sourcing Third Party Outsourcing Robotics Process Automation 52

Magellan Solutions

SEPTEMBER 9, 2022

Over 70% of leaders in finance and accounting, advisory and tax services, think that Artificial Intelligence (AI) will affect data-driven insights, according to the EY 2020 Global Tax and Transformation survey. That is why tedious tasks such as content moderation is not really recommended for AI automation, yet. ACCOUNTS PROCESSING.

Accounting 75

Accounting BPO Out-Tasking Finance 75

Everest Group

SEPTEMBER 21, 2021

Education and experience. Global sourcing advisory firms. Ability to understand market trends in outsourcing, shared services, and/or off-shoring industry. Mobile development, Automation and next-generation delivery models. We are seeking a high caliber individual to maintain our exceptional standards.

Global Sourcing Advisory 40

Global Sourcing Advisory BPO Advisory Strategic Sourcing 40

Influx

DECEMBER 26, 2022

Integrate all customer touchpoints with a single platform and use automation. Using automation tools helps with efficiency, especially during holiday sales, as your support agents would be inundated with an influx of support tickets. The right support tools keep your eCommerce customer service standards high and response times low.

Customer Service 98

Customer Service Service Retail Customer Support 98

Planergy Software

OCTOBER 18, 2023

Helping organizations spend smarter and more efficiently by automating purchasing and invoice processing. Offer pre-travel training and resources to educate employees on safe travel practices, personal security measures, and health precautions. What's Planergy? Modern Spend Management and Accounts Payable software.

Finance 52

Finance Reduced Costs Management Risk Management 52

SIG Speaks

APRIL 4, 2023

The race to attain digital supremacy within their industry segment has forced many organizations to look at new-age start-ups and innovators whose business environments are changing almost daily. The industry as a whole, however, is still playing catch-up in enhancing the maturity of its third-party governance and risk management processes.

Risk Management 40

Risk Management Risk Management Government Management 40

Zinnov

NOVEMBER 9, 2021

The era of outsourcing started with the industrial revolution which started in the early 90s. The industrial revolution rapidly rejigged how businesses operated. Also, there are good industry tie-ups with tech institutes where the research focus is around AI, ML, Low Code/No Code, among other things. What is Outsourcing?

Offshoring 52

Offshoring Outsourcing Out-Tasking Co-Sourcing 52

Infosys Consulting

JULY 16, 2021

Success criteria & KPIs : It is critical to define KPIs upfront and measure them against industry benchmarks. The most important asset in a service industry are the customers and employees. Create programs to educate customers and encourage them to adopt the new capabilities. KPIs can vary based on specific firm needs.

Finance 52

Finance Call Center Out-Tasking Banking 52

Planergy Software

AUGUST 18, 2022

Investment banking is an umbrella term for a variety of tasks including securities trading, financial advisory services, asset management, and mergers and acquisitions. A career in the finance industry can be highly rewarding, and with the field continuing to grow, there are numerous job opportunities available.

Finance 52

Finance Banking Accounting Insurance 52

IBM Services

FEBRUARY 1, 2024

Enabling true transformation You’re on the lookout for adoption of industry best practices along with the capabilities of process mining and process discovery to both simplify and standardize the process flows. From a business and IT perspective, this helps in cycle time and eventually price per business object.

Advisory 92

Advisory Right-Sizing Infrastructure Costs Retail 92

IBM Services

FEBRUARY 28, 2024

When it comes to specific use cases of generative AI, survey respondents have mixed views about using generative AI for various citizen services; however, a majority agree with governments using generative AI for customer service, tax and legal advisory services, and for educational purposes. However, trust is an issue.

Government 105

Government Advisory Research Administrative 105