The Hackett Group

OCTOBER 5, 2023

These leaders often combine intelligent automation, advanced analytics and artificial intelligence (AI) to hyper-automate end-to-end business processes. The 2023 Digital Award winners and their win categories are: Bosch Service Solutions GmbH (Contact-to-Resolution); DBS Bank Ltd (Technology Function Operations); F.

Advisory 59

Advisory Pharmaceuticals Banking Sourcing 59

Perficient Digital Transformation

FEBRUARY 1, 2024

The SCOPE (Summit for Clinical Ops Executives) conference is a premier event in the field of clinical operations, providing a comprehensive platform for professionals to explore the latest trends and innovations in clinical research. SCOPE is only a few weeks away! The conference will take place on February 11-14, 2024, in Orlando, Florida.

Healthcare 59

Healthcare Research Out-Tasking Regulations 59

IBM Services

DECEMBER 14, 2023

Another year has passed—it felt like the whole world was talking about and trying out tools powered by generative AI and Large Language Models (LLMs). Kids completing homework with ChatGPT, the rest of us generating images, PowerPoint slides, poems, code skeletons and security hacks. Quite fascinating.

Engineering 70

Engineering Accounting Automation Software 70

Zinnov

MARCH 3, 2024

This strategic moment presents an unparalleled chance for PE to drive value creation and redefine industry standards. This innovative methodology incorporates Advanced Intelligence through Computer Vision, Natural Language Processing (NLP), and Generative AI. Their goal?

Automation 52

Automation Healthcare Robotics Process Automation Retail 52

3Pillar Global

JUNE 3, 2024

The challenges facing revenue cycle and claims management are well known: capture information upfront, prioritize correct diagnosis codes, minimize denials, etc. From our learnings and conversations over the years, here are seven opportunities to leverage emerging technologies to streamline your billing processes.

Management 52

Management Robotics Process Automation Healthcare Engineering 52

The Hackett Group

FEBRUARY 16, 2024

Procurement leaders are also actively evaluating how generative AI (Gen AI) can help them improve both efficiency and effectiveness in a range of functional areas. Transforming the procurement operating model (priority No. Transforming the procurement operating model (priority No. NASDAQ: HCKT). spending increase.

Advisory 59

Advisory Research Analytics Risk Management 59

IBM Business Partners

JULY 17, 2023

While traditional AI approaches provide customers with quick service, they have their limitations. Generative AI has the potential to significantly disrupt customer care, leveraging large language models (LLMs) and deep learning techniques designed to understand complex inquiries and offer to generate more human-like conversational responses.

Customer Service 54

Customer Service Service Call Center Automation 54

Perficient Digital Transformation

JUNE 26, 2023

The Hype Around Generative AI Continues Many healthcare leaders are wondering if (and how) generative AI, the shiny new tool, could drive value in their organization. You may notice that I mentioned AI there and not, more specifically, generative AI. Looking at you, generative AI.)

Healthcare 52

Healthcare Automation Analytics Engineering 52

IBM Services

APRIL 11, 2023

Under our IBM Impact framework, we plan to continue to do this for the years to come. This extends to our work with communities around the world through the IBM Sustainability Accelerator. This extends to our work with communities around the world through the IBM Sustainability Accelerator. As of year-end 2021, 64.2%

Government 62

Government Software Information Technology Efficiency 62

The Hackett Group

JULY 13, 2021

NASDAQ: HCKT) today announced the winners of its 2021 Digital Awards, which spotlight companies that are on the cutting edge of using digital transformation solutions, including automation, advanced analytics, and AI to hyper-automate end-to-end business operations. MIAMI & LONDON, July 13, 2021 – The Hackett Group, Inc.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

Everest Group

FEBRUARY 24, 2023

We have explored three key emerging risk segments that are complex to evaluate and increasingly gaining prominence, as illustrated below: Exhibit 1 Market landscape and challenges faced by Insurers The pandemic forced insurers to adopt newer technologies, scale up digital-first operations, and expand data estate leading to added risk and exposure.

Insurance 52

Insurance Analytics Engineering Research 52

Infosys Consulting

MARCH 28, 2023

In our new five-part series, we’ll be exploring how a successful learning and development (L&D) strategy can differentiate organizations from the crowd, retain talent, and drive growth. L&D can help companies attract and retain talent as well as drive value. How can L&D be a market differentiator?

Collaborations 52

Collaborations Jobbing Administrative Management 52

Capgemini

JANUARY 9, 2024

At Capgemini, we recognize that ensuring a resilient and sustainable future is one of – if not the most important – imperatives of our lifetimes. “At At Capgemini, we recognize that ensuring a resilient and sustainable future is one of – if not the most important – imperatives of our lifetimes.

Government 52

Government Regulations Collaborations Right-Sizing 52

Planergy Software

APRIL 7, 2022

We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with PLANERGY. Predictive Analytics in Procurement For Actionable Insights. Data analysis helps to capture better prices, improve order fulfillment speed and more.

Analytics 52

Analytics Strategic Sourcing Robotics Process Automation Out-Tasking 52

Zinnov

DECEMBER 4, 2022

They all are leveraging Quantum Computing to enhance and transform their operations. First, the size of the prize is hefty – Quantum Computing is set to generate up to USD 40-45 Bn in revenues in the Financial Services industry alone upon its maturity by 2040 with a CAGR of ~40-42%. Benefits of Quantum Computing.

Service 59

Service Research Government Collaborations 59

SIG Speaks

OCTOBER 26, 2023

SIG University Certified Sourcing Professional (CSP) program graduate Prateek Jindal describes how the course helped him and his team increase value from improving their strategic sourcing strategies on down through your category playbook.

Management 40

Management Strategic Sourcing Facilities Management Sourcing 40

Vilmate

FEBRUARY 29, 2024

Even those not tech-savvy are reading about AI models in the news. In the IT industry, AI has become more than a significant trend. Our world is changing rapidly, and technology has advanced remarkably in the last century. Our world is changing rapidly, and technology has advanced remarkably in the last century.

Out-Tasking 52

Out-Tasking Research Healthcare Risk Management 52

IBM Services

APRIL 21, 2023

IBM® has had a bit of a head start: we’ve been focused on environmental conservation and sustainability for more than 50 years , operating our business pursuant to environmental leadership and minimizing our impact on the planet’s precious ecosystems. How do we achieve them?”

Government 84

Government Software Reduced Costs Efficiency 84

Simplr

OCTOBER 26, 2023

I understand that this idea departs from how most CS organizations operate today. However, we predict that the results generative AI produces will convince even the skeptics to rethink their positions on whether customer service is a sales-oriented practice. customer moments and further drive customer lifetime value.

Sales 52

Sales Customer Service Automation Service 52

Simplr

OCTOBER 26, 2023

I understand that this idea departs from how most CS organizations operate today. However, we predict that the results generative AI produces will convince even the skeptics to rethink their positions on whether customer service is a sales-oriented practice. customer moments and further drive customer lifetime value.

Sales 52

Sales Customer Service Automation Service 52

IBM Services

SEPTEMBER 11, 2023

Benefits Present Value (PV) of $3.43M and Net Present Value (NPV) of $2.42M Three-year benefits include higher growth through better customer experience of $1.76M , automation-driven productivity gains of $1.20M , and data-driven operational improvements of $473K What is IBM Db2 (LUW)? In 1969, retired IBM Fellow Edgar F.

Analytics 89

Analytics Co-Sourcing Engineering Reduced Costs 89

IBM Services

MAY 17, 2023

Today, utilities and many other industries use drones extensively to conduct surveys, map assets and monitor business operations. Additionally, DaaS has the potential to leverage smart technologies such as IoT, sensors, 5G, edge analytics and machine learning to improve the monitoring and visualization of assets operations.

Service 80

Service Analytics Out-Tasking Collaborations 80

Zinnov

NOVEMBER 15, 2021

by Nischay Mittal, Principal & Global Head — Automation/AI, Zinnov; Dushan Garg, Engagement Manager, Zinnov; Shreya Ghose, Marketing, Zinnov. In addition, federal institutions and SMBs (small and medium businesses) alike, are taking keen interest as well, to generate significant value in the next few years.

Automation 52

Automation Robotics Process Automation Supply Chain Management Administrative 52

Planergy Software

JUNE 7, 2022

We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with PLANERGY. How to capture early payment discounts and avoid late payment penalties. More Customers. Cristian Maradiaga. King Ocean. Book a Live Demo. Download Free Copy.

Robotics Process Automation 52

Robotics Process Automation Finance Automation Out-Tasking 52

SirionLabs

AUGUST 2, 2021

An effective contract management process is the foundation for a strong business and connects all parts of the enterprise, such as legal , sales , finance , and procurement teams , as well as risk management, IT , operations, and more. Most contract management programs include the following steps: Contract request. Drafting/ Authoring.

Management 52

Management Collaborations Finance Automation 52

SirionLabs

AUGUST 2, 2021

An effective contract management process is the foundation for a strong business and connects all parts of the enterprise, such as legal , sales , finance , and procurement teams , as well as risk management, IT , operations, and more. Most contract management programs include the following steps: Contract request. Drafting/ Authoring.

Management 52

Management Collaborations Finance Automation 52

SirionLabs

AUGUST 2, 2021

An effective contract management process is the foundation for a strong business and connects all parts of the enterprise, such as legal , sales , finance , and procurement teams , as well as risk management, IT , operations, and more. Most contract management programs include the following steps: Contract request. Drafting/ Authoring.

Management 52

Management Collaborations Finance Automation 52

3Pillar Global

MARCH 15, 2021

IDC predicts that by 2022, 80% of revenue growth will depend on digital offerings or operations. There are many reasons for outsourcing software development projects, from filling skills gaps and getting ahead of incoming cyberthreats to solving the rising customer experience (CX) challenge. The CX Factor.

Software 40

Software Outsourcing Labor Costs Robotics Process Automation 40

Planergy Software

JUNE 28, 2022

We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with PLANERGY. How to capture early payment discounts and avoid late payment penalties. More Customers. Cristian Maradiaga. King Ocean. Book a Live Demo. Download Free Copy.

Software 52

Software Finance Automation Collaborations 52

Magellan Solutions

AUGUST 9, 2021

Part of this is keeping up with digital marketing trends of b2b lead generation companies in Philippines and including them in your marketing efforts. In doing so, you’ll align yourself and your business for success and will even create new ways of generating leads along the way. General website usage. B2B Personalization.

Call Center 40

Call Center Sales Marketing Accounting 40

IBM Services

FEBRUARY 16, 2023

Along with these challenges, the ongoing drive to reduce costs, improve efficiency and productivity, drive better decision-making and reduce risk will continue to drive pharma investment in cloud, AI/ML, analytics and automation in 2023 despite higher interest rates. Manufacturing costs and costs of clinical trials will continue to rise.

Pharmaceuticals 40

Pharmaceuticals Reduced Costs Research Manufacturing 40

Zinnov

SEPTEMBER 22, 2022

COVID-19 brought unprecedented disruptions in the operational models of businesses. In fact, the need for integrating Artificial Intelligence (AI) into daily operations became more and more evident during the pandemic. This trend continues unabated as business leaders now realize AI is the green card to market leadership.

Healthcare 145

Healthcare Government E-Commerce Automation 145

Everest Group

NOVEMBER 3, 2022

With the evolving technology landscape, real-time experience management, and explosion of data types, insurers are increasingly leveraging real-time insights to improve customer experience. In this blog, we will explore the potential benefits for carriers of unlocking data in the insurance value chain. Source, Everest Group.

Insurance 98

Insurance Analytics Sourcing Efficiency 98

3Pillar Global

JANUARY 4, 2024

Yet many organizations miss important corollaries to this question: What capabilities do customers already have, and how do we add additional, more transformational value? And, do our competitors—or startup disruptors—understand our customers and the transformational impact of new technologies better than we do?

Service 105

Service Engineering Out-Tasking Reduced Costs 105

Zinnov

NOVEMBER 10, 2021

by Nischay Mittal, Principal & Global Head — Automation/AI, Zinnov; Dushan Garg, Engagement Manager, Zinnov; Shreya Ghose, Marketing, Zinnov. In addition, federal institutions and SMBs (small and medium businesses) alike, are taking keen interest as well, to generate significant value in the next few years. Process Mapping.

Automation 52

Automation Robotics Process Automation Co-Sourcing Administrative 52

IBM Business Partners

AUGUST 3, 2023

Gain insights and analyze the usage of your data. Gain insights and analyze the usage of your data. Using techniques that include artificial intelligence (AI) , machine learning (ML) , natural language processing (NLP) and network analytics, it generates a master inventory of sensitive data down to the PII or data-element level.

Analytics 57

Analytics Sourcing Out-Tasking Engineering 57