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How Chabot’s Help Companies Internal Process While WFH 2022?

Offshore India Data Entry

Provide real-time information and updates to customers, such as price changes or new product releases. Provide customer support and sales support to customers across multiple channels. How does Chatbot help Companies in 2022 during WFH? Chatbots will be an integral part of customer service in 2022.

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Travel is roaring back—is your customer support ready?

TTEC

Excellent customer support is a critical part of travel and hospitality. While there is no simple solution to overcoming these challenges, adhering to proven customer and employee experience best practices will go a long way in providing travelers with the customer support they crave. Be traveler-centric.

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Top 10 stories we loved at CommunityLIVE 2022

Hyland

At CommunityLIVE 2022, we heard about some of the best ways we all — Hyland employees and our customers and partners — are innovating for faster processes, easier communication, happier colleagues and better experiences for the people who rely on them. Reporting from Nashville: 10 moments we loved from CommunityLIVE 2022.

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The 12 Most Important eCommerce Trends for 2022 and Beyond

Groove Technology

eCommerce is a constantly evolving market; a slew of new trends emerge each year that may help your company develop and compete – and 2022 will be no exception. Nonetheless, several eCommerce enterprises have grasped the opportunity and forecast that 2022 would be the year of “eCommerce” growth. Let’s find out.

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Building a Smarter Future at the Convergence of Generative AI and Automation

Zinnov

Generative AI’s posterchild, ChatGPT, which was first launched on November 30 th , 2022, quickly gained popularity, with 1 Mn users signing up in just the first week. For example, organizations can now use Large Language Models (LLMs) to automate the training of customer intents. By now, it has over a 100 Mn user base.

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7 Critical Levers To Include In Your 2022 Business Strategy

Zinnov

With global leaders preparing for antifragility and a robust sustainability framework for their organization, it has become table stakes to align a business strategy that will suit the 2022 world order. Leverage Automation. The pandemic accelerated remote work, digitization, AI, and Automation. Innovation.

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7 Ways that Hyperautomation Is Transforming Retail

Automation Anywhere

It was one of Gartner’s Top Strategic Technology Trends for 2022. Gartner defines hyperautomation as “a business-driven, disciplined approach that organizations use to rapidly identify, vet, and automate as many business and IT processes as possible.” Explore hyperautomation with Automation Anywhere. But what is hyperautomation?

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