Perficient Digital Transformation

OCTOBER 6, 2021

Forrester defines RPA services as: “Services that enable the robotic process automation (RPA) lifecycle, including consulting, solution architecture, governance and enablement services, bot design and development, bot management, and bots as a service, rendered either on-premises or as a service.”.

Robotics Process Automation 119

Robotics Process Automation Automation Service Out-Tasking 119

31 West

JANUARY 11, 2021

A customer service that communicates with a customer instantly makes a customer happier and in turn, helps in the business growth altogether. In asset management and IT management services, help desk software tools maintain a healthy connection with the customers by resolving their issues.

Software 130

Software Management Customer Service Sourcing 130

Everest Group

JUNE 17, 2022

Market Insights™ Hosted Private Cloud Services – PEAK Matrix Assessment and Profiles Compendium. Why You Need to Buy Security Differently from Managed Services. Learn More. GIC Rate Card Standardization: Drawbacks and Corrective Measures. Learn More. Learn More. What is the PEAK Matrix®?

Management 52

Management Service Cybersecurity Research 52

31 West

SEPTEMBER 5, 2022

Managed services help businesses improve their operational efficiency while reducing functioning costs. The increased tendency of IT services outsourcing has facilitated the expansion of the MSP industry. billion in 2021. Managed services refer to outsourcing management processes to a third-party service provider.

Marketing 130

Marketing Cybersecurity Right-Sizing Managed Services 130

31 West

SEPTEMBER 5, 2022

Managed services help businesses improve their operational efficiency while reducing functioning costs. The increased tendency of IT services outsourcing has facilitated the expansion of the MSP industry. billion in 2021. Managed services refer to outsourcing management processes to a third-party service provider.

Cybersecurity 130

Cybersecurity Right-Sizing Managed Services Outsourcing 130

31 West

SEPTEMBER 14, 2022

The demand for managed services is growing as more and more organizations have opted for digital transformation. So it is normal to explore managed service provider best practices to ensure overall industrial development. percent from 2021 to 2028. 7 Managed Service Provider Best Practices.

Right-Sizing 130

Right-Sizing Managed Services Cybersecurity Automation 130

Magellan Solutions

SEPTEMBER 15, 2021

Why Outsource Account Receivable Services? It is only natural to ask whether you really need this service or not. So to answer these question, let us look at the advantages of having an Account Receivable Management Services: Improve Your Billing And Payment Process. TALK TO US! Contact us today for more information.

Accounting 52

Accounting Service Call Center Outsourcing 52

Raya Contact Center

FEBRUARY 29, 2024

On this episode we have a special guest David Rickard, Partner at Everest Group, leading the global customer experience management services, and trust & safety and marketing services. Every episode you’ll get to learn more about CX journeys as well as the interesting personal journeys of the masterminds behind them.

Outsourcing 52

Outsourcing Managed Services Marketing Service 52

31 West

SEPTEMBER 12, 2022

This article will guide you through: What is Vendor Management System (VMS). Benefits Offered by Vendor Management System. What is Managed Service Provider (MSP). Benefits Offered by Managed Service Provider. Vendor Management System (VMS). Managed Service Provider (MSP).

Managed Services 130

Managed Services Outsourcing Automation Flexibility 130

https://www.hcmworks.com/blog

AUGUST 26, 2021

A business is only as resilient as its workforce, which is why many hiring managers are seeking out flexible employment arrangements and management approaches. Economic uncertainty creates an unpredictable business environment.

Management 52

Management Flexibility Managed Services Service 52

IBM Services

MAY 12, 2023

IBM’s recommendations included API-specific improvements, bot UX optimization, workflow optimization, DevOps microservices and design consideration, and best practices for Azure manage services.

Right-Sizing 84

Right-Sizing Managed Services Design Accounting 84

Auxis

OCTOBER 14, 2022

The bank reported revenue exceeding $718 million in 2021, offering customers a range of financial solutions including checking, savings, small business, and commercial business bank accounts; mobile banking; credit cards; mortgages; lines of credit; home equity, car, and personal loans; and more.

Banking 52

Banking Efficiency Automation Accounting 52

Auxis

OCTOBER 13, 2022

The bank reported revenue exceeding $718 million in 2021, offering customers a range of financial solutions including checking, savings, small business, and commercial business bank accounts; mobile banking; credit cards; mortgages; lines of credit; home equity, car, and personal loans; and more.

Banking 52

Banking Efficiency Automation Accounting 52

Everest Group

NOVEMBER 15, 2022

Top UK Contingent Staffing Services The UK contingent staffing industry was contracted by the pandemic in 2020, and the use of contingent staffing plummeted throughout the country. Why the Shift to a Managed Services Model for the Contingent Workforce is a Win-Win. Our Thinking. Learn More. Learn More.

Service 52

Service Sourcing Managed Services Marketing 52

Perficient Digital Transformation

NOVEMBER 10, 2021

Forrester Now Tech: Application Modernization and Migration Service Providers, Q1 2021. According to the report, GSIs align these services with cloud and digital go-to-market capabilities. They’re positioned to offer these services because of software factories and growing cloud-native development capabilities.

Healthcare 78

Healthcare Robotics Process Automation Government Automation 78

Everest Group

NOVEMBER 30, 2022

DOWNLOAD THE FULL REPORT Process Orchestration – Technology Provider Landscape with Products PEAK Matrix® Assessment 2023 What is in this PEAK Matrix® Report: Everest Group’s PEAK Matrix® evaluation of 18 process orchestration technology providers and their categorization as Leaders, Major Contenders, and Aspirants An overview of process orchestration (..)

Software 98

Software Marketing Research Outsourcing 98

31 West

NOVEMBER 8, 2022

A managed service provider will offer you ongoing tech support and a robust infrastructure for smooth IT functions. In the first half of 2021, approx 304.7 However, a business scaling rapidly and with a complex network system needs a professional, experienced IT technician with a proven track record.

Management 130

Management Service Out-Tasking Flexibility 130

Avasant

DECEMBER 17, 2021

In this scenario, service providers are playing a pivotal role in helping companies implement managed SD-WAN services to transform their network infrastructure and drive the overall digital transformation agenda. These trends, and others, are covered in our SD-WAN Managed Services 2021-2022 RadarView .

Managed Services 52

Managed Services Research Software Management 52

31 West

JULY 15, 2022

What is so Special About Managed Services? In the IT world, Managed Services allow you to offload the responsibilities of business administration and system management to a Managed Service Provider (MSP). Here comes the anchoring reasons for you to consider managed services for Microsoft 365.

Managed Services 130

Managed Services Management Service Administrative 130

Everest Group

JANUARY 23, 2024

Understand the market size and growth trends in procurement outsourcing for the years 2021-2022, and project the anticipated growth for 2023-24.

Outsourcing 52

Outsourcing Marketing Managed Services Sourcing 52

Everest Group

JANUARY 23, 2024

Learn to manage expenses in procurement outsourcing and find out how the total spend was distributed in 2021-2022.

Outsourcing 52

Outsourcing Management Marketing Managed Services 52

Everest Group

OCTOBER 4, 2022

The global customer experience (CX) outsourcing market saw an astounding increase of 12-14% in 2021, with the current market size standing at US$100-102 billion. This drastic rise is due to the need for enterprises to meet customers’ growing digital demands and deliver end-to-end CX services. On-Demand Webinar. Webinar.

Outsourcing 59

Outsourcing Analytics Customer Service Managed Services 59

AS White Global

JULY 22, 2021

More and more companies have been paying attention to cybersecurity in 2021. But how do businesses ensure data security and privacy for their stakeholders, specifically those engaging in offshoring and offshore managed services ? . Secure infrastructure .

Offshoring 81

Offshoring Cybersecurity Managed Services Finance 81

Everest Group

SEPTEMBER 28, 2023

UK Contingent Talent and Strategic Solutions The UK’s contingent talent and strategic solutions industry underwent a significant transformation in 2021-22. Service providers responded by prioritizing upskilling, bridging the skills gap, and promoting inclusive talent acquisition.

Human Resources 64

Human Resources Streamline Operations Marketing Engineering 64

Avasant

OCTOBER 8, 2021

Los Angeles, October, 2021. These trends, and others, are covered in our Intelligent Document Processing Platforms 2021 RadarView. Cloud-based CRM systems have not diminished the role of CRM service providers. This Research Byte is a brief overview of the CRM Implementation Services 2021 RadarView report.

Research 52

Research Marketing Sales Customer Service 52

Avasant

JULY 6, 2021

Personalized Customer Experience Driving the Evolution of CRM Services. Los Angeles, June, 2021. These new capabilities are driving a 30% increase in CRM implementation services this year including CRM architecture, design, and managed services. .

Service 45

Service Research Managed Services Design 45

31 West

SEPTEMBER 7, 2022

The answer thus lies with Managed Service Provider (MSP) and Managed Security Service Provider (MSSP). The cybersecurity space is more complex than offering a defined list of services. increase in material breach respondents from 2020 to 2021. 7 Key Differences Between an MSP & MSSP.

Cybersecurity 130

Cybersecurity Out-Tasking Efficiency Flexibility 130

Mattsen Kumar

MAY 7, 2024

According to Statista Survey 2021 Reports, 16.7 Customer service outsourcing leads to increased productivity and, ultimately, profitability. Customer Experience (CX) improves with an all-round operational management service. On the other hand, 17.7

Robotics Process Automation 52

Robotics Process Automation Contact Center Outsourcing Outsourcing Customer Service 52

Capgemini

MAY 24, 2023

SAP RISE (also called RISE with SAP) was launched in 2021. This is a subscription-based service, comprising multiple SAP components that join to form an Intelligent Enterprise with the primary purpose of enabling companies to take full advantage of the power of the Cloud within their core systems.

Service 52

Service Managed Services Out-Tasking Banking 52

IBM Services

APRIL 13, 2023

Launched in January 2021, RISE with SAP is a subscription management solution that packages software, cloud platform, innovation and SAP expertise to help simplify, modernize and transforms client’s processes and operations using SAP.

Inventory Management 85

Inventory Management Advisory Flexibility Software 85

Hyland

SEPTEMBER 20, 2022

Managed services. Technical account managers. Anthony Klotz, a professor at Texas A&M, first introduced the term in May 2021, when he predicted the mass exodus. Three options are managed services, staff augmentation and technical account management. Managed services.

Out-Tasking 52

Out-Tasking Managed Services Administrative Jobbing 52

CDS

OCTOBER 26, 2021

In spite of continued growth in cloud workloads, on-premises data centers of enterprise IT and managed services providers are not standing still. According to the AFCOM 2021 State of the Data Center survey, 58% of all respondents are seeing repatriation of cloud workloads back to on-premises or colocation.

Right-Sizing 52

Right-Sizing Automation Reduced Costs Out-Tasking 52

Everest Group

NOVEMBER 9, 2022

We’re already seeing a rise in the number of providers that offer end-to-end services and an integrated platform comprising core HR, talent management, workforce management, service delivery, and employee experience solutions.”. billion in 2021. billion by 2026.

Human Resources 59

Human Resources Research Retail Manufacturing 59

ScaleHub

JUNE 15, 2022

The country’s economy was listed in 2021 as the third largest in terms of nominal GDP, not to mention a population of 125 million people with a unique culture and history. Japan: a global leader Japan is one of the most prominent global industry leaders in automotive, robotics, and electronics.

Finance 52

Finance BPO Regulations Shared Services 52

Mattsen Kumar

OCTOBER 12, 2023

According to Statista Survey 2021 Reports, 16.7 Customer service outsourcing leads to increased productivity and, ultimately, profitability. Customer Experience (CX) improves with an all-round operational management service. On the other hand, 17.7

Customer Service 84

Customer Service Outsourcing Robotics Process Automation Service 84

Everest Group

AUGUST 31, 2022

Top Customer Experience Management (CXM) Service Providers in the Americas The Customer Experience Management (CXM) market in the Americas has shown significant resilience throughout the post-pandemic phase in 2021, as enterprises across the board continued their investments in this space to retain existing customers and attract new ones.

Management 52

Management Service Marketing Analytics 52

The Hackett Group

AUGUST 25, 2021

MIAMI, FL – August, 25 2021 – Answerthink, a division of The Hackett Group, announced today that it has achieved Amazon Web Services (AWS) SAP Competency status. To learn more about Answerthink’s AWS capabilities, please visit www.answerthink.com/sap-services/amazon-web-services/. About Answerthink.

Software 59

Software Managed Services Design Marketing 59