Cost-Efficient Customer Service: Quality without the Price
Simplr
JUNE 5, 2023
Turnover rates have consistently trended upward since 2010 (especially in customer service and call center type roles) and the costs associated with voluntary employee turnover has nearly doubled. In fact, here at Simplr, we believe that 90% of customer service interactions will be automated by 2033. today is $15,000.
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