The Global Small Business Blog

JUNE 4, 2024

©2024 Women Entrepreneurs Grow Global®. All rights reserved. Gillian Henker, Co-Founder & President is a two-time founder with a proven track record of execution. Gillian is the primary inventor of Hemafuse and two other medical technologies. She led Hemafuse development, global regulatory clearances (including FDA), and launch in 5 countries across Africa, Asia, and Europe.

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Healthcare Engineering 148

Redial

MAY 30, 2024

Artificial Intelligence (AI) is revolutionizing the outsourcing and Business Process Outsourcing (BPO) industries, offering numerous benefits while also posing certain challenges. Here’s a look at the impact in the world, advantages, and potential drawbacks, along with what we can expect in the coming years. The Impact of AI AI is everywhere—from virtual assistants like Siri and Alexa to more advanced applications in healthcare, finance, and education.

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Business Process Outsourcing Data Entry Healthcare Finance 130

The Global Small Business Blog

MAY 29, 2024

©iStock/libre de droit Last year, the global economy defied expectations in potentially history-making ways. Amid wretched conditions—wars, surging inflation, and the biggest interest-rate surge in 40 years—the global economy did not suffer a significant downturn. It merely slowed. This was an unfamiliar plot line: It implies the world economy has grown more resilient in ways we might not yet fully understand.

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Perficient Digital Transformation

MAY 30, 2024

Quality innovation is not for the weak at heart! Innovation myths may have you thinking it is for the lucky or the extremely talented – that’s not true. Pablo Picasso said, “Inspiration exists, but it has to find you working.” Thomas Edison quipped, “Opportunity is missed by most people because it is dressed in overalls and looks like work.” In this blog post, I want to focus on a different quote with the same intent.

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Management Accounting 116

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Premier BPO

MAY 30, 2024

Outsourcing, the practice of contracting out business processes to external providers, has a long history that spans centuries. Initially, it involved basic tasks but has evolved into a complex strategy integral to modern business operations, including Business Process Outsourcing (BPO), which encompasses contact centers and back-office functions. Empires Outsource for Efficiency Outsourcing can be traced back to ancient civilizations.

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Outsourcing BPO Business Process Outsourcing Manufacturing 98

IBM Business Partners

MAY 31, 2024

The new era of generative AI has spurred the exploration of AI use cases to enhance productivity, improve customer service, increase efficiency and scale IT modernization. Recent research commissioned by IBM® indicates that as many as 42% of surveyed enterprise-scale businesses have actively deployed AI, while an additional 40% are actively exploring the use of AI technology.

Government 93

Government Service Administrative Risk Management 93

Everest Group

JUNE 3, 2024

What impact will Salesforce’s upcoming global partnership with IQVIA have? Get the expert view here, or get in touch to understand how this significant move in the life sciences CRM sector might impact your business. Once again, the winds of change are blowing in the life sciences CRM landscape. The usual suspect, Salesforce, has announced its strategic global partnership with IQVIA to enhance the capabilities of its Life Sciences Cloud.

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Collaborations Streamline Operations Marketing Analytics 66

Perficient Digital Transformation

MAY 28, 2024

On Sunday, May 19th, 2024, 21 individuals consisting of Perficient employees and their family members, participated in the 2024 Michigan Kidney Walk at the Detroit Zoo. This annual event aims to raise funds for the National Kidney Foundation, an organization that provides critical support to those affected by kidney disease. A Tradition of Giving This year marked our third consecutive participation in the Kidney Walk.

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Healthcare Research Sourcing Service 98

Working Solutions Outsourcing

JUNE 3, 2024

In the dynamic landscape of GigCX, where innovation and adaptability reign supreme, challenges inevitably emerge as part of the transformation process. Embracing GigCX as a strategy for customer support presents organizations with a unique set of hurdles that demand careful consideration and proactive solutions.

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Customer Support Call Center Customer Service Outsourcing 52

IBM Business Partners

MAY 28, 2024

Virtually every organization recognizes the power of data to enhance customer and employee experiences and drive better business decisions. Yet, as data becomes more valuable, it’s also becoming harder to protect. Companies continue to create more attack surfaces with hybrid models, scattering critical data across cloud, third-party and on-premises locations, while threat actors constantly devise new and creative ways to exploit vulnerabilities.

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Cybersecurity Regulations Government Out-Tasking 83

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

The Global Small Business Blog

MAY 31, 2024

©iStock/Picsfive In an interview with the Financial Times , chief financial officer Eason Zhang said low-cost China-based retailer Miniso plans to open roughly 400 stores in China, but this year would be the first since at least 2019 that most of its new outlets were outside the country. Minis will shift its focus of rapid expansion away from a domestic market – China – plagued by weak consumption.

Marketing 164

Marketing Retail 164

Everest Group

MAY 30, 2024

Cutting-edge digital technology is revolutionizing subscription management by providing organizations with real-time data-driven insights to enhance personalization, increase sales opportunities, optimize revenue, expand offerings, and retain customers. Explore the transformative impact of the latest advancements on customer experience management (CXM) for subscription services and gain valuable insights into the future outlook in this blog.

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Management Analytics Outsourcing Customer Support 59

Perficient Digital Transformation

JUNE 3, 2024

New ERG Will Further Perficient’s Progress in Supporting and Empowering the LGBTQ+ Community and its Allies At Perficient, we believe in developing a workforce that is as diverse and inclusive as the clients we work with. We are committed to fostering an environment where we celebrate all colleagues because our people make us unique, their perspectives make us stronger, and the label we all share is talent.

Collaborations 59

Collaborations Marketing Management 59

Working Solutions Outsourcing

JUNE 3, 2024

In today’s ever-changing landscape of customer service, a revolutionary trend is taking center stage – GigCX, or Gig Customer Experience. This paradigm shift is reshaping the customer service industry, ushering in a new era characterized by agility, efficiency, and innovation.

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Customer Service Customer Support Efficiency Service 52

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

Supply Chain Management

IBM Business Partners

MAY 29, 2024

In the realm of software development, efficiency and innovation are of paramount importance. As businesses strive to deliver cutting-edge solutions at an unprecedented pace, generative AI is poised to transform every stage of the software development lifecycle (SDLC). A McKinsey study shows that software developers can complete coding tasks up to twice as fast with generative AI.

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Software Automation Reduced Costs Efficiency 64

The Global Small Business Blog

MAY 30, 2024

©iStock/paulaphoto The McKinsey Global Institute aggregated a richly granular data set of micro-, small-, and medium-size enterprises (MSMEs) and large companies across 12 broad sectors, 68 level-two sub-sectors, and more than 200 level-three sub-sectors for 16 countries that account for more than half of global GDP. In these countries, MSMEs on average have only half the productivity of large companies, and less than that in emerging economies.

Research 160

Research Accounting 160

Zinnov

MAY 28, 2024

Remember the classic fable of the tortoise and the hare? The one where the speedy hare races ahead, while the slow but steady tortoise takes a more measured approach? As we move into 2024, this age-old wisdom seems to be playing out in the job market. Both employees and employers are adopting this “ tortoise mindset ” – a mindset that prioritizes stability, resilience, and consistent growth in response to global economic and geopolitical uncertainties.

Cybersecurity 59

Cybersecurity Jobbing Marketing Management 59

Perficient Digital Transformation

JUNE 1, 2024

Permission sets in Salesforce are a powerful tool for granting users access to specific objects, fields, and functionality without modifying their profiles. However, testing permission sets is crucial to ensure they are working as intended and not causing any unintended consequences. Let’s discuss when and how to test permission sets, as well as some advanced techniques for more thorough testing. 1.

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Automation Efficiency 59

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Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

Management

V-Soft Consulting

MAY 31, 2024

Switching project management and IT service management tools can be a daunting task. However, many organizations are finding that moving from Jira to ServiceNow offers a host of benefits that can streamline operations, enhance efficiency, and improve overall project outcomes. Here are the top 10 reasons why you should consider making the switch to ServiceNow.

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Streamline Operations Efficiency Management Service 52

Unosquare

MAY 31, 2024

A design trend we have noticed is attending to dark mode, an option with a dark background and light text and elements. Incorporating dark mode into your design strategy, you acknowledge the diverse needs of your users, ultimately leading to a more inclusive and personalized user experience. Ignoring dark mode can have several detrimental effects on user experience, accessibility, and overall engagement.

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Design Accounting Marketing Efficiency 52

The Global Small Business Blog

JUNE 1, 2024

©2024 Laurel J. Delaney. All rights reserved. “I need to be outside. I need to be in the world and to remember that I am of it.

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Zinnov

MAY 31, 2024

The year 2024 has presented fresh challenges and exciting opportunities in the M&A landscape for both buyers and sellers. Despite the 2023 downturn, deal-making defied expectations with a strong Q1 2024, even amidst ongoing economic worries and global tensions. This surge in M&A activity across sectors, with deal value reaching USD 798 Bn compared to USD 580 Bn in Q1 2023, is fueled by emerging trends that signal a significant rebound.

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Service Banking Marketing Efficiency 52

Speaker: Rosemary Coates - Board Member & Founder at Reshoring Institute, Best-selling Author, Host of the Frictionless Supply Chain podcast

Supply chain disruptions create uncertainty and unpredictability for both businesses and consumers. These disruptions bring to light an organization's supply chain dependencies, which they were often unaware of when everything was running smoothly. Re-shoring is one solution that is gaining popularity as a result of pandemic-related issues. Companies can lower the risk of disruptions by shortening the supply chain and moving manufacturing close to the points of sale to reduce the need for expens

Manufacturing

Perficient Digital Transformation

MAY 31, 2024

In Salesforce, data storage and configuration management are crucial for maintaining robust and scalable applications. Two powerful tools that Salesforce developers and administrators frequently use to handle this are Custom Metadata Types and Custom Settings. While both serve unique purposes, they offer distinct benefits and come with their own best practices.

Administrative 59

Administrative Management 59

IBM Business Partners

JUNE 3, 2024

In the dynamic landscape of digital commerce, seamless integration and efficient communication drive the success of buyers, sellers and logistics providers. The Open Network for Digital Commerce (ONDC) platform stands as a revolutionary initiative to streamline the digital commerce ecosystem in India. When coupled with the robust capabilities of IBM API Connect®, this integration presents a game-changing opportunity for buyers, sellers and logistics partners to thrive in the digital marketp

Inventory Management 47

Inventory Management Streamline Operations Efficiency Reduced Costs 47

Unosquare

MAY 31, 2024

Digital banking and financial applications are becoming increasingly integral to our daily lives. Today, most Americans have used digital banking in the past year, with a significant majority (71 percent) preferring to manage their bank accounts through mobile apps or computers. In fact, millennials lead this trend (74 percent), while Generation Z follows closely behind (68 percent).

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Banking Customer Support Design Regulations 52

Everest Group

MAY 30, 2024

Live Webinar Strategic Sustainability Partnerships: Aligning Objectives for Long-term Impact May 30, 2024 | 9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST Sustainability has emerged as a critical imperative across industries amid growing concerns about climate change, resource depletion, and social inequalities. As enterprises near their commitment deadlines, they are looking to partner with leading sustainability enablement service providers for their tech, industry, and ESG domain exper

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Impact Sourcing Sourcing Service Marketing 52

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

Perficient Digital Transformation

MAY 31, 2024

In today’s data-driven world, protecting sensitive information is more crucial than ever. Salesforce Field Encryption provides organizations with a powerful tool to ensure their most critical data remains secure, even in the face of potential security breaches. In this comprehensive guide, we’ll walk you through the fundamentals of Salesforce Field Encryption, offering insights into its functionalities and best practices for seamless implementation.

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Administrative Finance Healthcare Government 59

Global Help Desk Services

MAY 30, 2024

Whether your IT help desk is in-house, outsourced, or hybrid, one of the best big-picture ways to assess help desk performance is by calculating your Cost Per Ticket (CPT). This metric is the gold standard when it comes to determining the efficiency of your IT help desk – and the efficiency of any outsourced IT help desk vendors you may be considering.

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Service Outsourcing Efficiency 52

SPD Load

MAY 30, 2024

If you’ve been thinking about building a SaaS application, we have good news for you! First, now is the perfect time to. The post How to Build Software as a Service? A Comprehensive Guide for 2024 first appeared on SpdLoad.

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Software Service 52

The Scalers

MAY 29, 2024

If you’re a CTO, VP of Engineering, or other IT decision-maker, considering setting up a dedicated development team, you’re in the right place. In this article, we’ll help you not only work out if it’s the right path for your company but also how to set one up. We’ve even dropped in some tips on how to manage your team once it’s in place, drawn from what we’ve learned from building more than 80 teams over 10 years and honing our unique model What is a dedicated development team?

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Offshoring Engineering Software Out-Tasking 52

Advertiser: G-P

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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