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Need to Kill COLA in Services Contracts | Blog

Everest Group

Businesses relied on Cost-of-Living-Adjustment (COLA) clauses in contracts for many years. In allowing adjustments when costs went up, COLA clauses served companies well for quite a while in contracts for third-party services. I first saw it used in 1984. But that’s no longer the case. Read more on my blog on Forbes.

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Talking About a Services Procurement Revolution

Future of Sourcing

It’s a not-so-subtle shift in emphasis from procuring goods to procuring services. When your refrigerator needs replacing, you pay for delivery and installation services for the new one, and pay to have the old one carted away. And don’t get me started about all the services available when you buy a car.

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Benefits And Risks in Outsourcing F&A Services

Premier BPO

Outsourcing Financial services is the process of moving certain Finance & Accounting functions within an organization to a specialized third-party vendor. The global Financial services outsourcing market size was estimated at $130 Billion in 2021 and is projected to grow at a rate of 7.5% Fortunly ). Cost-Efficiency.

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Integrating AI into Asset Performance Management: It’s all about the data

IBM Services

Increasing managed services contracts across the enterprise becomes a proactive measure, ensuring continuous support for evolving systems. Challenge 4: Build sustainment and resiliency The initial deployment of AI in APM isn’t the last stop on the road.

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Four Steps to Transformation: Overcoming Buyers’ Achilles Heel in IT and BPO Deals | Blog

Everest Group

It is no secret that when buyers evaluate proposals for IT and BPO work in a managed services model, they consider various criteria such as provider capabilities, cultural alignment, pricing, etc. Example 2 : A leading BPO service provider was in the middle of its managed BPO services contract with a large UK-based client.

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IT Companies in Quandry as Clients Turn against COLA | In the News

Everest Group

With over $35 billion in software managed services contract value due for renewal in 2 years, IT firms may sweat over cost-of-living-adjustment clause. Prateek Gupta , Practice Director, Everest Group, says there was a decline in contracts with the COLA clause between 2018 and 2020 because of buyers’ pressure back then.

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Leaders in Innovation podcast series | Episode 4

Capgemini

But as Glen Fields is witnessing, the manufacturing world is living up to that description, as physical product development transforms to become systems as a service. According to Fields, the convergence of products, software, and services is driving this transformation across industries. Meet the author. Lisa Mitnick.