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BPO vs BPM: Which Outsourcing Strategy is Right for Your Business?

Offshore India Data Entry

BPO focuses on delegating specific back-office tasks, like payroll processing or customer service, with the goals of reducing costs and improving efficiencies. Objective and Focus Business Process Outsourcing (BPO) and Business Process Management (BPM) are distinct strategies with divergent objectives and focus.

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The operating model of the future – in the context of intelligent automation

Capgemini

that can act as a strategic driver for increased productivity, reduced costs, and enhanced customer satisfaction. The need for a connected ecosystem The business and technology architectures of most major enterprises are large and elaborate, and the digital transformation tools businesses are introducing only adds to that complexity.

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How Platform Modernization Can Boost Claims Processing Speed by 95%

3Pillar Global

Growing revenue and reducing costs remains a top priority for healthcare organizations in 2024. As such, revenue cycle optimization, streamlining payment, and reducing billing and coding errors are critical areas of focus. Platform modernization presents a solution.

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AI and Automation: The Future of Data Processing and BPO

Offshore India Data Entry

The data processing and business process outsourcing (BPO) landscapes have been fundamentally altered in recent years by emerging technologies like artificial intelligence and automation. These advanced technologies are enabling BPO companies to unlock unprecedented levels of efficiency and productivity.

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AI in commerce: Essential use cases for B2B and B2C

IBM Business Partners

Four AI in commerce use cases are already transforming the customer journey: modernization and business model expansion; dynamic product experience management (PXM); order intelligence; and payments and security. Successful integration of AI in commerce depends on earning and keeping consumer trust.

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4 strategic sourcing use cases to strengthen your supply chain

IBM Services

They also factor in how a strong partnership could reduce supply chain risk and advance sustainability. Such analysis and decision-making are often optimized with the help of various technologies, including artificial intelligence tools and data analytics platforms.

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Akorbi Achieves ISO 27001 Certification

Akorbi

To achieve this certification, Akorbi demonstrated a systematic and documented approach to protecting and managing sensitive information, including intellectual property, employee and customer data, and financial information entrusted by third parties. One of the largest U.S.-based,