ScaleHub

JANUARY 25, 2023

Socially conscious actions have shown positive returns for both businesses and communities at-large – and none more so than Impact Sourcing. Read our primer on Impact Sourcing: what it is, why companies should consider it, and how ScaleHub puts it into action with the help of trusted partners. What is Impact Sourcing?

Impact Sourcing 98

Impact Sourcing Sourcing Data Entry Business Process Outsourcing 98

Everest Group

MARCH 12, 2024

Live Webinar Global Services Lessons Learned in 2023 and Top Trends to Know for 2024 March 12, 2024 | 9 a.m. Macroeconomic and geopolitical landscapes, coupled with cost and margin pressures, pose potential speed bumps to the growth of global services in 2024. How did the global services industry perform in 2023? CDT | 10 a.m.

Service 59

Service Sourcing Outsourcing Marketing 59

Everest Group

APRIL 13, 2022

Key Global Services Trends Shaping 2022 | On-demand Webinar. The global services industry has found its stride coming out of 2021, showing transformational growth and ceaseless resilience with no sign of slowing down. Global sourcing mangers. Buyers and providers of services. WATCH THE WEBINAR ON DEMAND. CEOs and CXOs.

Service 52

Service Insurance Banking Sourcing 52

31 West

SEPTEMBER 8, 2022

Now imagine your company as a ship and the IT help desk services as the engine room that propels the ship. The official and ultimate goal of this blog post is to make you informed about the nuances (which can very well be called advanced tricks) that will help you save money when it comes to your IT help desk services.

Service 130

Service Right-Sizing Shared Services Engineering 130

Everest Group

MARCH 10, 2022

How to Manage the Ukraine-Russia Impact on Service Delivery. The service delivery ecosystem has been disrupted in nearly every region of Ukraine and its bordering countries such as Poland, Romania, and the Baltic States in the Central and Eastern Europe (CEE) region. Shared Services & Outsourcing Network (SSON).

Co-Sourcing 52

Co-Sourcing Management Service Shared Services 52

Everest Group

DECEMBER 12, 2023

We will discuss the major concerns, expectations, and trends for 2024 and provide recommendations on how to drive accelerated value from global services – helping position organizations to plan and align goals and succeed in 2024. What are the key challenges and priorities and the outlook for global services in 2024? Who should attend?

Shared Services 59

Shared Services Outsourcing Sourcing Marketing 59

Magellan Solutions

MARCH 27, 2023

8 Things to Look Out For Before selecting an outsourcing company, there are a lot of factors to keep an eye out for. The success of an organization depends on how important it is to take these factors into consideration before outsourcing. You want to be certain that your needs are addressed when evaluating outsourcing quotes.

Outsourcing 52

Outsourcing Business Process Outsourcing Out-Tasking E-Commerce 52

Everest Group

SEPTEMBER 21, 2021

5 New Ways to Drive Strategic Results from Procurement Outsourcing. Join this webinar to discover ways that leading procurement service providers are delivering differentiated value in these areas for their clients. What are the key components of an effective procurement outsourcing model? LIVE WEBINAR. Who should attend?

Outsourcing 52

Outsourcing Government Global Business Services BPO 52

Everest Group

FEBRUARY 9, 2024

Gain insight into how CX data and analytics & artificial intelligence operations are currently structured, spanning in-house, outsourced, and shared services.

Analytics 52

Analytics Marketing Shared Services Outsourcing 52

SIG Speaks

JANUARY 5, 2022

SIG University Certified Supplier Management Professional (CSMP) program graduate Gicela Isla-Richter breaks down the importance of the selecting the correct sourcing business model and the levels of supplier management. Contract management – a contract or a master service agreement is made. The GRC Tool.

Sourcing 40

Sourcing Government Right-Sizing Risk Management 40

Magellan Solutions

FEBRUARY 5, 2021

As a BPO service provider, Magellan Solutions understand that one must be on top of innovation. The main delivery models of BPO outsourcing in the country are captive centers and third-party outsourcing. Clients nowadays want a hybrid approach to outsourcing while still keeping work in-house. Third-Party Outsourcing.

BPO 52

BPO Third Party Outsourcing Outsourcing Offshoring 52

SourceFit

AUGUST 6, 2019

The Philippines remains a global outsourcing leader despite a global slowdown, with the industry projected to grow by 7 percent in 2019, according to Contact Center Association of the Philippines (CCAP) chairman Benedict Hernandez. Everest Group global sourcing head H. Outsource Bookkeeping Philippines. Continued Growth.

Global Outsourcing 52

Global Outsourcing Outsourcing BPO Call Center 52

Everest Group

DECEMBER 12, 2023

Learn the alterations in resourcing strategy outlined for the upcoming three years as per Everest Group's most recent outsourcing-insourcing report.

Outsourcing 52

Outsourcing Marketing Shared Services Global Business Services 52

Everest Group

APRIL 17, 2023

Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. Read on to learn more about the benefits GBS offers. To achieve these goals, CEOs are turning to GBS organizations for support.

Streamline Operations 52

Streamline Operations Shared Services Global Business Services Offshoring 52

Everest Group

JANUARY 27, 2022

Everest Group projects that the finance and accounting outsourcing (FAO) market will grow significantly (up to 10% year-on-year) in 2022, because enterprises are demonstrating an openness toward expanding their scope of services with third-party service providers.

Finance 52

Finance Accounting Outsourcing Retail 52

Everest Group

MARCH 28, 2023

Live Webinar Global Services: Lessons from 2022 and Key Trends Shaping 2023 March 28, 2023 | 9 a.m. IST  The global services industry found its stride coming out of the pandemic, quickly adapting to clients’ evolving needs and clocking double-digit growth rates in 2021 and 2022. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m.

Service 52

Service Retail Sourcing Marketing 52

Zinnov

OCTOBER 20, 2023

” – Peter Drucker In the 1980s, Shared Service Centers (SSCs) and third-party Independent Software Vendors (ISVs) significantly changed how American organizations managed essential functions by providing access to global talent. This evolving landscape prompts a re-evaluation of how services can be optimally delivered.

Shared Services 52

Shared Services Global Business Services Service E-Commerce 52

Everest Group

JULY 20, 2022

Global business services (GBS) is a game. But with another roll of the dice, possibilities abound: Pull for new services. ” As an attendee, we welcome you to share your experiences and ask the speakers and peer attendees questions. Principal, Sourcing Change. Shared Services & Outsourcing Network.

Global Business Services 52

Global Business Services Shared Services Outsourcing Sourcing 52

Everest Group

SEPTEMBER 21, 2021

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. Education and experience.

Global Sourcing Advisory 40

Global Sourcing Advisory BPO Advisory Strategic Sourcing 40

Everest Group

MAY 9, 2023

CIOs and CTOs IT/BPO strategy heads IT/BPO department heads Heads of outsourcing Procurement managers Global sourcing managers Vendor managers Hyperscaler BU heads Cloud and infrastructure heads Solution leads Cloud architects Zachariah Chirayil Practice Director Mukesh Ranjan Vice President Abhishek Singh Partner Related Content Cloud Services State (..)

BPO 52

BPO Banking Outsourcing Sourcing 52

Everest Group

OCTOBER 18, 2021

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. Key responsibilities.

Advisory 40

Advisory Offshoring Sourcing Sales 40

Premier BPO

OCTOBER 21, 2022

You may also like: Differential Cost of Co-sourcing versus Internal Hiring Estimate Your Savings when Co-Sourcing with Premier BPO. Some best practices include: Consolidated/Shared Service Models/Organizational Structure. Enhance Leadership – Improve organizational structure to meet current needs/levels of service.

Co-Sourcing 52

Co-Sourcing BPO Call Center Sourcing 52

SIG Speaks

MARCH 1, 2022

Future of Sourcing Awards. That's the sound of the SIG Future of Sourcing Awards making a return! The FOS awards are held to honor and celebrate individuals and organizations that show innovation, leadership and transformation in critical areas to the sourcing industry. Advancing Inclusion and Diversity for Services Procurement.

Sourcing 40

Sourcing Shared Services Automation Outsourcing 40

SIG Speaks

MAY 2, 2022

On May 18, Canda Rozier CIAP, Sourcing Executive & former CPO, will share her digitization journey as a CPO. That session will be followed by Daryl Hammett, Global Head of Demand and Operations at Amazon Web Services (AWS), who will lead an exciting deep-dive discussion on the importance of professional development in sourcing. .

Sourcing 40

Sourcing Finance Shared Services Automation 40

SIG Speaks

FEBRUARY 1, 2022

She will be joined by Daryl Hammett, Global Head of Lead Management and Operations Amazon Web Services (AWS), who will lead an exciting deep-dive discussion. Join your sourcing, procurement, and risk management colleagues in this two-hour interactive virtual environment to be challenged with topics related to our industries!

Sourcing 40

Sourcing Advisory Automation Shared Services 40

SIG Speaks

FEBRUARY 1, 2022

She will be joined by Daryl Hammett, Global Head of Lead Management and Operations Amazon Web Services (AWS), who will lead an exciting deep-dive discussion. Join your sourcing, procurement, and risk management colleagues in this two-hour interactive virtual environment to be challenged with topics related to our industries!

Sourcing 40

Sourcing Advisory Automation Shared Services 40

ScaleHub

MARCH 9, 2022

Based on a recent study by Everest Group —a research firm focused on strategic IT, business services, engineering services, and sourcing—talent/skill shortage was ranked as the top business challenge going into 2022. And like every other lingering inefficiency, the pandemic has only exacerbated the problem.

Out-Tasking 52

Out-Tasking Flexibility Business Process Outsourcing BPO 52

Everest Group

MAY 8, 2023

Deborah Kops Managing Principal, Sourcing Change Executive Advisor, Everest Group Is it a normal silly season? And the perennial, the client-giveth-to-the-outsourcer, the client-taketh-away syndrome seems to be in full flow as the BPOs face the same talent and delivery challenges as captive operations do.

Jobbing 52

Jobbing Flexibility Research Management 52

Everest Group

JANUARY 5, 2023

Change management is essential for any Global Business Services (GBS) organization, yet it is also one of the more challenging feats to grasp and implement. By segment, banking financial services (BFS) and life sciences GBS organizations incorporate change management in business transformation.

Management 52

Management Right-Sizing Research Global Business Services 52

Everest Group

FEBRUARY 23, 2024

Learn how GBS organizations anticipate a 2024 headcount increase, aligning with enterprise expectations and consider the geographical factors involved.

Marketing 52

Marketing Shared Services Global Business Services Sourcing 52

Everest Group

FEBRUARY 23, 2024

Explore how Generative AI is expected to significantly impact GBS organizations' workflows, with examples showcasing its material influence.

Marketing 52

Marketing Shared Services Global Business Services Sourcing 52

Everest Group

DECEMBER 12, 2023

Discover the preferred offshore and nearshore destinations for establishing GBS centers in CPG/Retail organizations.

Nearshoring 52

Nearshoring Offshoring Retail Marketing 52

Everest Group

DECEMBER 12, 2023

Learn current challenges and future priorities in the Consumer Packaged Goods GBS landscape through Everest Group's latest report.

Retail 52

Retail Marketing Shared Services Global Business Services 52

Everest Group

FEBRUARY 23, 2024

Discover the reasons for the optimistic yet cautious outlook of GBS organizations for 2024, foreseeing positive business growth.

Marketing 52

Marketing Shared Services Global Business Services Sourcing 52

Magellan Solutions

MARCH 4, 2020

The outsourcing industry of India has experienced rapid growth over the years. When outsourcing minor business aspects, companies would consider India. In a recent survey conducted in the USA, 85% of American companies that outsource to India deploy their non-core business processes. American Express .

Outsourcing 64

Outsourcing Call Center E-Commerce BPO 64

Magellan Solutions

FEBRUARY 24, 2022

Outsourcing Lead Generation: A Comprehensive Guide for Choosing the Right Provider. That’s where outsourcing leads come in. What is Lead Generation Outsourcing? Why Outsource Lead Generation? . Having a service provider do a business task for you is called “outsourcing.” This is true. .

Sales 40

Sales Outsourcing Out-Tasking BPO 40

Everest Group

APRIL 21, 2022

Risk Mitigation Strategies for Today’s Outsourcing Portfolio. Summary With unsteadying threats like the talent shortage, geopolitical crises, and black swan events becoming increasingly common, enterprises, such as yours, are hyper-focused on risk mitigation to ensure the value of outsourcing portfolio strategies. April 21, 2022 |.

Outsourcing 52

Outsourcing Advisory Sourcing Shared Services 52