Perficient Digital Transformation

OCTOBER 6, 2021

Robotic Process Automation (RPA) is the use of software to automate high volume and repetitive tasks that previously required a human to perform. Forrester Now Tech: RPA Services, Q4 2021 Report. In the report, Forrester segmented vendors based on annual RPA services revenue into three categories: large, midsize, and small.

Robotics Process Automation 119

Robotics Process Automation Automation Service Out-Tasking 119

Groove Technology

AUGUST 31, 2021

Others use specialized software development services to meet their meager resource needs. Quality products – advanced technology – reasonable prices – quick and flexible adaptation in all situations to help bring customers the most reliable and high-class service experience. Be flexible with a team size.

Software 246

Software Outsourcing Right-Sizing Engineering 246

Groove Technology

AUGUST 15, 2023

IT staffing services have become increasingly popular in recent years as companies look for ways to stay competitive in the fast-paced digital age. These services provide organizations with access to skilled IT professionals who can help them meet their technology needs and drive growth.

Service 100

Service Cybersecurity External Service Provider Right-Sizing 100

Metasource

APRIL 18, 2023

Continue reading to find out. Many organizations turn to intelligent document processing (IDP) solutions made up of document scanning services, content management software, and workflow automation software to successfully transition to a digital environment. What Does It Mean to Go Paperless? Ready to get started?

Service 98

Service Business Process Outsourcing Out-Tasking Software 98

31 West

FEBRUARY 22, 2023

Customer service software is a solution that can help in either case. The right solution will improve agent productivity, help streamline help desk processes, and improve customer satisfaction rates. These solutions can be used even if you are working with an MSP offering IT help desk outsourcing services.

Right-Sizing 130

Right-Sizing Customer Service Out-Tasking Banking 130

31 West

FEBRUARY 7, 2023

Are repetitive tasks bogging your service desk? If yes, then you must look at implementing a customer service solution that will help you define IT service desk workflows and improve team productivity and efficiency. We will be comparing Jira and ServiceNow to help you identify the right software for your service desk.

Right-Sizing 130

Right-Sizing Customer Service Co-Sourcing Software 130

Paysquare

APRIL 30, 2023

Employing an outside company to handle all payroll-related duties is known as outsourcing payroll services in a business. The main reasons for using payroll management services are to cut costs and free up time when handling payroll-related financial operations. The payroll outsourcing companies offer you a comprehensive solution.

Payroll 52

Payroll Outsourcing Service Out-Tasking 52

Ivemsa

DECEMBER 15, 2023

However, regardless of the size of the operation, all companies need to have compliance. Plus, there’s flexibility, so if after three to four years, a manufacturer decides they want to be an independent entity, there is an established process to help them graduate out of the shelter.

Manufacturing 52

Manufacturing Administrative Right-Sizing Out-Tasking 52

31 West

SEPTEMBER 14, 2022

The demand for managed services is growing as more and more organizations have opted for digital transformation. So it is normal to explore managed service provider best practices to ensure overall industrial development. So it is normal to explore managed service provider best practices to ensure overall industrial development.

Right-Sizing 130

Right-Sizing Managed Services Cybersecurity Automation 130

Magellan Solutions

APRIL 16, 2024

Instead of handling this task in-house, you outsource it to experts specializing in creating killer websites. Website design agencies offer various services to cater to your specific needs. Instead of juggling website tasks alongside your core business operations, you can leave it to the pros while you focus on what you do best.

Design 52

Design Outsourcing Right-Sizing Out-Tasking 52

Hyland

NOVEMBER 15, 2022

How IaaS differs from other services. Infrastructure as a service, or IaaS, was first introduced in 2008. Like its siblings — software as a service (SaaS) and platform as a service (PaaS) — IaaS is a service deployed via the internet in the cloud and has become the standard abstraction model. Examples of IaaS.

Service 98

Service Software Administrative Right-Sizing 98

31 West

JANUARY 23, 2023

When your IT agents have the right tools, it gets easier for them to manage users and handle all technical operations efficiently. The ITSM software is one such smart and automated help desk application that streamlines your IT operations and helps you deliver excellent service to the end user. ZenDesk help desk software is just that.

Out-Tasking 130

Out-Tasking Automation Software Right-Sizing 130

Magellan Solutions

MARCH 13, 2024

Delegating tasks to external parties can significantly impact your business. We will explain the differences between offshoring and outsourcing and offer expert advice to help you make the right choice. Focus on Key Projects Companies can concentrate on their main strengths and strategic objectives by outsourcing non-essential tasks.

Offshoring 105

Offshoring Outsourcing Out-Tasking Labor Costs 105

IBM Services

DECEMBER 4, 2023

DORA has several objectives, including to comprehensively address information and communications technology (ICT) risk management in the financial services sector and harmonize the ICT risk management regulations that already exist in individual EU member states. With that said, there isn’t a one-size-fits-all route to addressing DORA.

Right-Sizing 98

Right-Sizing Risk Management Risk Management Regulations 98

31 West

MARCH 8, 2023

ServiceNow Roadmap: What Exactly It Is Every business, irrespective of its size and nature, relies on team collaboration. These give your teams a clear picture of the steps they should take to ensure everyone is on the same page and is following the right direction. That’s where strategic roadmaps come into play.

Right-Sizing 130

Right-Sizing Flexibility Out-Tasking Software 130

Groove Technology

OCTOBER 14, 2021

A number of the extra benefits of outsourced projects are that it allows specializing in the core business, resolving capacity issues, and improving the service quality. Outsourcing is a corporate engineering practice in which a third-party vendor is assigned a company task, process, function, or component. Risk reduction.

Software 246

Software Outsourcing Management Right-Sizing 246

Magellan Solutions

OCTOBER 9, 2022

Business Sectors That Need Phone Answering Service This 2022. Maybe it’s time to invest in a phone answering service, especially if the number of client engagements you receive in a day is overwhelming. Nowadays, a telephone answering service provider isn’t limited to taking phone calls. 1) E-commerce Companies.

Service 75

Service E-Commerce Outsourcing Insurance 75

IBM Services

SEPTEMBER 28, 2023

Recognizing that one size doesn’t fit all, IBM’s watsonx.ai studio provides a family of language and code foundation models of different sizes and architectures to help clients deliver performance, speed, and efficiency. included the Slate family of encoder-only models useful for enterprise NLP tasks. .”

Out-Tasking 95

Out-Tasking Right-Sizing Finance Sourcing 95

Magellan Solutions

JULY 4, 2021

Hiring Agents from Happy Customer Service Outsourcing Companies Will Bring Tremendous Advantage for Your Business. 56.14% of customers expect to talk to friendly customer service agents every time they call a business. With this, this must be a top priority for SMEs looking for customer service outsourcing companies.

Customer Service 52

Customer Service Outsourcing Call Center Service 52

Magellan Solutions

SEPTEMBER 14, 2021

How back office services can boost a business’ performance and ROI . Imagine that Fortune 500 companies can save $480 billion if they can perform optimal efficiency on their administrative tasks through back office services. The current trend is for companies of any size to rationalize resources across varying admin tasks. .

Outsourcing 52

Outsourcing Service BPO Data Entry 52

Paysquare

JULY 6, 2023

However, implementing trustworthy payroll department security measures can be time- and effort-consuming, especially for small and medium-sized businesses with limited resources. Therefore, it is crucial to choose a knowledgeable, reliable, and trustworthy service provider.

Payroll 52

Payroll Service Right-Sizing Banking 52

Groove Technology

JUNE 13, 2022

Outsourcing is the process of bringing services from external providers inside your business. Small and medium-sized companies without significant IT skills can outsource to someone who is knowledgeable in the field. Hiring on-demand developers to do the development tasks is also part of outsourcing development. Control Issues.

Outsourcing 130

Outsourcing E-Commerce Out-Tasking Right-Sizing 130

Groove Technology

NOVEMBER 8, 2021

In this topic, we will discuss when is the right time to hire a dedicated team instead of hiring full-time employees. Typically, an in-house development team is rarely free to try out a wide range of technologies. The supply company will select the right team members and provide you with a fully functional team in less than two weeks.

Right-Sizing 230

Right-Sizing Out-Tasking Flexibility Engineering 230

Amzur

JANUARY 10, 2024

Regardless of the size and scale of businesses, AI implementation rates have skyrocketed in recent years, transforming the way organizations look at their business data and use it for a better customer experience and internal operational productivity. This involves identifying opportunities where AI can: 1.

Data Entry 105

Data Entry Right-Sizing Robotics Process Automation Automation 105

Groove Technology

MAY 12, 2022

Offshore development is a type of collaboration in which the third-party entity trusted to complete the tasks is located in another country. They will assist you in completing your task as quickly as possible. The development team or developers work in accordance with their assigned tasks. Offshore Development Services.

Offshoring 130

Offshoring E-Commerce Out-Tasking Engineering 130

Influx

JULY 21, 2022

It’s possible to increase your customer service function while retaining high-quality support, but doing so requires intentional effort and deliberate behavior. Scaling requires strategy, budgeting, and the right systems, technology, and team members. Improve customer service quality . What would they expect? .

Customer Support 98

Customer Support Right-Sizing Out-Tasking Customer Service 98

Outsource Workers

JULY 9, 2023

Hiring a virtual digital marketing assistant is a vital part of reaching a mass audience who could be interested in buying the services or products you have to offer. Whatever the size of your business, hiring a virtual digital marketing assistant will help transform your marketing efforts through customer engagement via social media posts.

Marketing 52

Marketing Right-Sizing E-Commerce Out-Tasking 52

Outsource Workers

DECEMBER 11, 2021

Outsourcing is the practice of hiring parties outside the business to provide services or create products. When it comes to outsourcing, there is no one size fits all solution. Furthermore, it’s important that you choose a method and service that suit your needs. Outsource Administrative Tasks.

Efficiency 97

Efficiency Outsourcing Manufacturing Out-Tasking 97

Everest Group

JANUARY 25, 2024

Selecting the right Large Language Model (LLM) is critical for developing the best-suited generative AI (gen AI) solution. However, choosing an LLM on the number of parameters alone can be a costly mistake as larger size alone doesn’t always equate to better performance.

Right-Sizing 69

Right-Sizing Out-Tasking Research Accounting 69

Influx

APRIL 18, 2024

54% of businesses rely on third-party vendors to augment their customer service. Organizations of all sizes are turning to on-demand support to rapidly scale and deliver world-class experiences at a fraction of the cost. Customer support can be a lot to manage in-house. See Helpware’s pricing page.

Customer Support 52

Customer Support Nearshoring BPO Outsourcing 52

Groove Technology

JULY 6, 2023

Focus on Core Competencies : Outsourcing web development tasks to offshore experts enables businesses to focus on their core competencies, such as strategic planning, marketing, and customer engagement. Clear agreements on ownership rights and confidentiality will safeguard your ideas and ensure the security of your proprietary information.

Offshoring 100

Offshoring Right-Sizing Out-Tasking Efficiency 100

IBM Services

MARCH 27, 2024

Now the word comes down from on high that you’ve been tasked with designing and implementing your company’s hyperscale computing solution—whatever that should be. Both options deliver complex Software-as-a-Service (SaaS) solutions. Both data center options have their advantages and disadvantages.

Right-Sizing 111

Right-Sizing Out-Tasking Retail Design 111

31 West

AUGUST 22, 2022

And organizing a help desk with proper compartments aligned with the right resources will directly impact operational efficiency. Investing in help desk software and reaching out for outsourcing IT help desk are pro tips to make the magic happen, without breaking an anxious sweat! This may be a serious error. Estimating Workload.

Right-Sizing 130

Right-Sizing Efficiency Software Accounting 130

Metasource

SEPTEMBER 29, 2021

Workflow automation is also known by these commonly used terms: Business process automation (BPA) is the automation of business processes, in whole or in part, where documents, information, or tasks are passed from one person to another for action, according to a set of rules. Poor customer service. How to Automate Business Processes.

Automation 95

Automation Data Entry Out-Tasking Right-Sizing 95

Amzur

JANUARY 25, 2024

While AI conjures images of sophisticated algorithms and Big Tech budgets, the truth is that small and mid-sized businesses stand to gain the most from targeted AI adoption. Instead, focus on a specific problem where AI can add value, like improving customer service, automating invoice processing, or optimizing marketing campaigns.

Inventory Management 71

Inventory Management Out-Tasking Right-Sizing Automation 71

NoonDalton

MARCH 4, 2024

Every organization, regardless of size or industry, strives to not just meet but exceed their sales targets, constantly searching for methods to improve efficiency and effectiveness within their sales processes. In the digital age, customers expect personalized, quick, and efficient service.

Sales 52

Sales Outsourcing Out-Tasking Right-Sizing 52

Magellan Solutions

JANUARY 22, 2024

Having access to a pool of skilled employees, excellent customer service, a strong digital presence, and leveraging technology are just ways SMEs can bridge the gap with more established companies. While often associated with SMEs or start-ups lacking in-house capabilities, contracting out business processes caters to companies of all sizes.

Outsourcing 52

Outsourcing BPO Out-Tasking Business Process Outsourcing 52