Everest Group

MAY 4, 2023

On-Demand Webinar Key Themes and Pricing Trends in the SAP Services Market WATCH THE WEBINAR ON-DEMAND Enterprises have leveraged SAP for more than a decade to manage and streamline their core business operations. What are the enterprise challenges arising with the SAP and service partner community? Who should attend?

Marketing 52

Marketing Service Right-Sizing Sales 52

31 West

MARCH 15, 2023

Are you looking to improve the quality of service you provide? It can help MSPs provide quality IT help desk support services , remote monitoring, and proactive issue resolution. Let us look at ConnectWise’s offering in detail and the role it plays in managing IT services. What is ConnectWise?

Management 130

Management Cybersecurity Service Right-Sizing 130

31 West

MARCH 16, 2024

With a few clicks, consumers can conveniently purchase goods and services from the comfort of their homes. Mastering geofencing enhances customer engagement, improves marketing efforts, and ultimately drives sales, offering a dynamic approach to connecting with your audience in the digital age.

Retail 130

Retail Right-Sizing Call Center Sales 130

31 West

FEBRUARY 27, 2024

As your business scales, your customers will demand a 24/7 support service that provides real-time assistance when needed. That is why more and more companies are embracing after-hours call center services. The answer is by implementing a 24/7 support service. What is 24/7 Support? 24/7 support is imperative for the IT industry.

Service 130

Service Customer Support Out-Tasking Call Center 130

Everest Group

DECEMBER 26, 2023

Healthcare Payer Digital Services Healthcare enterprises have made digital adoption the bedrock of their growth strategies to optimize processes, realize cost efficiencies, and enhance member experiences. They are leveraging digital services for value-based care and population health management and to comply with changing regulations.

Healthcare 59

Healthcare Service Right-Sizing Manufacturing 59

Perficient Digital Transformation

AUGUST 4, 2023

Partnering with the right digital transformation service provider is vital to thrive in this digital age. The report offers an in-depth overview of 38 digital transformation service providers, offering valuable insights into the market landscape. Redesign business models through an outside-in perspective.”

Service 98

Service Right-Sizing Research Healthcare 98

Intugo

JANUARY 31, 2024

Why Outsourcing Customer Service to Mexico is a Game-Changer? Outsourcing customer service to Mexico is vital for significant growth in your small business. Overview of Outsourcing Customer Service Outsourcing customer service has become a strategic imperative for small and midsize enterprises. Your culture, your way.

Customer Service 59

Customer Service Outsourcing Call Center Service 59

Groove Technology

JULY 5, 2023

Outsourcing programming services has become an increasingly popular practice in the software development industry. In this article, we will explore the benefits, challenges, and best practices associated with outsourcing programming services. Why do businesses outsource programming services?

Outsourcing 100

Outsourcing Service Right-Sizing Collaborations 100

Magellan Solutions

MARCH 26, 2024

Outsourcing Customer Service: The Smart Move for SMEs So you’re a business owner, always on the edge trying to keep up with the competition. Sure, you know it’s the happy customers that matter, but doesn’t customer service management look like a time-consuming skydive into a pool with no bottom?

Customer Service 52

Customer Service BPO Service Nearshoring 52

Intugo

DECEMBER 21, 2023

When to Invest in a Customer Service Call Center? Have you ever wondered about the best moment to invest in a customer service call center for your business? Many businesses struggle with determining the right time to make this crucial investment.

Call Center 59

Call Center Customer Service Service Right-Sizing 59

Outsource Workers

JULY 9, 2023

Digital marketing has become an integral part of running a successful modern-day business. Hiring a virtual digital marketing assistant is a vital part of reaching a mass audience who could be interested in buying the services or products you have to offer. What Is A Digital Marketing VA?

Marketing 52

Marketing Right-Sizing E-Commerce Out-Tasking 52

Ivemsa

JANUARY 30, 2024

Though more companies are becoming familiar with the benefit of nearshoring to Mexico, not all business leaders know exactly what it entails and if the solution is a right fit for them. Their services include everything from HR and accounting to trade and legal compliance. audience. operators to expand their production to Mexico.

Manufacturing 52

Manufacturing Service Right-Sizing Nearshoring 52

Amzur

APRIL 7, 2022

Technology is omnipresent and an intricate part of our daily routine.With the advent of cloud technology, solutions and services have become even more accessible at one’s fingertips. The services were used by all ages and industries during the pandemic and even became an innate part of our routines post-pandemic. . Microsoft Azure .

Marketing 98

Marketing Right-Sizing Flexibility Analytics 98

31 West

SEPTEMBER 15, 2022

The global managed services market is projected to grow from $243.33 By giving a glance at this blog post knitted with thick beads reflecting on the irrefutable essentiality of the IT managed services, you will know that the above report is not unreasonable at all. Outcome-based Services. Infrastructure-as-a-Service.

Managed Services 130

Managed Services Management Service Administrative 130

31 West

SEPTEMBER 8, 2022

Now imagine your company as a ship and the IT help desk services as the engine room that propels the ship. With the monstrously growing size of the IT Help Desk industry, with a market value of US$ 10.9 Stop Paying Your Stacked Up Phone Bills, Right Now! Stop Paying Your Stacked Up Phone Bills, Right Now!

Service 130

Service Right-Sizing Shared Services Engineering 130

Perficient Digital Transformation

NOVEMBER 1, 2023

Finding the right partner is an integral step to propel business forward. The report offers an overview of application modernization and migration services providers and provides valuable insights into the market landscape.

Service 52

Service Right-Sizing Reduced Costs Healthcare 52

Groove Technology

AUGUST 15, 2023

IT staffing services have become increasingly popular in recent years as companies look for ways to stay competitive in the fast-paced digital age. These services provide organizations with access to skilled IT professionals who can help them meet their technology needs and drive growth.

Service 100

Service Cybersecurity External Service Provider Right-Sizing 100

Perficient Digital Transformation

JANUARY 5, 2024

Organizations rely on continuous automation and testing (CAT) services to build business applications faster, with higher quality, and at scale to meet increasing market demands. Reliance on manual testing is slowly decreasing, however, organizations face challenges upskilling testers into automation engineers.

Automation 64

Automation Service Right-Sizing Manufacturing 64

Everest Group

OCTOBER 19, 2023

Global Locations State of the Market 2023: Changing Locations Landscape in the Face of Economic Uncertainty Offshoring/nearshoring has seen an uptick across functions as enterprises have embarked on a road to recovery post the pandemic. In EMEA, Poland and Ireland continue to be the locations of choice for IT-BP delivery.

Nearshoring 59

Nearshoring Marketing Offshoring Information Technology 59

Perficient Digital Transformation

MAY 5, 2022

While it was once expected and acceptable for lenders to enforce standardized payment due dates and policies, COVID-19 brought the impracticality and ineffectiveness of a “one-size-fits-all” approach to credit and lending to light. The IDC Market Glance offers an overview of the landscape for consumer and small business digital lending.

Marketing 83

Marketing Banking Right-Sizing Regulations 83

31 West

JANUARY 9, 2024

Introduction to AWS Solutions Architect Role Amazon Web Services (AWS) is a cloud computing platform that offers a broad range of cloud services to organizations of all sizes. The architects are also involved in migrating existing systems to new services on Amazon’s platform.

Right-Sizing 130

Right-Sizing Design Service Research 130

The Scalers

FEBRUARY 16, 2022

CONTENTS A crisis in the making Industries in flux Entering a seller’s market Identifying a solution Building tech teams beyond borders — the United States and Canada edition What will you learn? Hiring locally is becoming a fierce seller’s market so the need to look elsewhere for top talent is clear. Entering a seller’s market.

Marketing 89

Marketing Offshoring Right-Sizing Engineering 89

VXI

MARCH 10, 2023

Marketers and customer care associates need to work together to cancel the “cost center” culture, remove operational barriers, and leverage the right SaaS platform to gain efficiencies and unlock opportunities for value creation through automation and AI. Others set a goal of responding to everything.

Service 52

Service Right-Sizing Retail Advisory 52

VXI

MARCH 10, 2023

Marketers and customer care associates need to work together to cancel the “cost center” culture, remove operational barriers, and leverage the right SaaS platform to gain efficiencies and unlock opportunities for value creation through automation and AI. Others set a goal of responding to everything.

Service 52

Service Right-Sizing Retail Advisory 52

Everest Group

JANUARY 2, 2023

Top Healthcare Provider Digital Services Following the pandemic, enterprise adoption of technology and digitization significantly increased, drastically changing the landscape for both healthcare providers and patients. Market Insights™ As Healthcare IT Enterprises Move to a New Sourcing Model, Specialists Become Important.

Healthcare 52

Healthcare Service Right-Sizing Sourcing 52

Perficient Digital Transformation

OCTOBER 6, 2021

Forrester defines RPA services as: “Services that enable the robotic process automation (RPA) lifecycle, including consulting, solution architecture, governance and enablement services, bot design and development, bot management, and bots as a service, rendered either on-premises or as a service.”.

Robotics Process Automation 119

Robotics Process Automation Automation Service Out-Tasking 119

31 West

FEBRUARY 7, 2023

Are repetitive tasks bogging your service desk? If yes, then you must look at implementing a customer service solution that will help you define IT service desk workflows and improve team productivity and efficiency. We will be comparing Jira and ServiceNow to help you identify the right software for your service desk.

Right-Sizing 130

Right-Sizing Customer Service Co-Sourcing Software 130

31 West

SEPTEMBER 14, 2022

The demand for managed services is growing as more and more organizations have opted for digital transformation. So it is normal to explore managed service provider best practices to ensure overall industrial development. So it is normal to explore managed service provider best practices to ensure overall industrial development.

Right-Sizing 130

Right-Sizing Managed Services Cybersecurity Automation 130

31 West

SEPTEMBER 5, 2022

Managed services help businesses improve their operational efficiency while reducing functioning costs. The increased tendency of IT services outsourcing has facilitated the expansion of the MSP industry. The global MSP market was evaluated at USD 239.71 The estimation also states that the market will grow at a CAGR of 13.4%

Cybersecurity 130

Cybersecurity Right-Sizing Managed Services Outsourcing 130

SIG Speaks

APRIL 14, 2023

SIG University Certified Sourcing Professional (CSP) program graduate Jason Feldman provides an example of corporate market data renewal and how it applies to sourcing. Look at an upcoming contract data renewal for services utilized within the Bank of New York Mellon Investment Management organization.

Marketing 40

Marketing Banking Sourcing Strategic Sourcing 40

Everest Group

MAY 20, 2022

Top Healthcare Payer Digital Services. They are leveraging digital healthcare services for value-based care and population health management, as well as to comply with changing regulations. These efforts are, in turn, driving the need for research and market intelligence on demand and supply trends in healthcare payer digital services.

Healthcare 52

Healthcare Service Right-Sizing Regulations 52

31 West

JANUARY 25, 2023

A service desk is a link between your business and customers. The type of customer service you provide can play a major role in customer retention, customer loyalty, and brand image. Today, we will be discussing two customer service solutions – Zendesk and Autotask. The product is a complete customer service solution.

Right-Sizing 130

Right-Sizing Customer Service Customer Support Flexibility 130

Everest Group

MAY 20, 2022

Top Healthcare Payer Digital Services. They are leveraging digital healthcare services for value-based care and population health management, as well as to comply with changing regulations. These efforts are, in turn, driving the need for research and market intelligence on demand and supply trends in healthcare payer digital services.

Healthcare 52

Healthcare Service Right-Sizing Regulations 52

Magellan Solutions

DECEMBER 5, 2022

One of the most gripping trends in healthcare right now is the rife use of virtual healthcare services. Through this, they can make sure that employees return to work in the right way. According to Verified Market Research’s report , the Remote Patient Monitoring Market was estimated to be worth USD 24.56

Healthcare 74

Healthcare Service BPO Right-Sizing 74

3Pillar Global

NOVEMBER 15, 2023

Information services companies can’t afford to ignore this trend. And if you don’t recognize that, you’ll open your information services company up to four significant areas of risk. Because of the size of investment, these transformational revenue opportunities are the fastest way to get an ROI on generative AI. It’s a tool.

Service 52

Service Right-Sizing Research Design 52

Magellan Solutions

OCTOBER 19, 2020

In this article, you’ll learn about the top market research questions you can ask to obtain useful insights from your potential and existing market. What you’ll learn: What is market research? How to write market research questions. Examples of market research questions. For customer service improvement.

Research 52

Research Marketing Right-Sizing Call Center 52

31 West

FEBRUARY 22, 2023

Customer service software is a solution that can help in either case. The right solution will improve agent productivity, help streamline help desk processes, and improve customer satisfaction rates. These solutions can be used even if you are working with an MSP offering IT help desk outsourcing services.

Right-Sizing 130

Right-Sizing Customer Service Out-Tasking Banking 130