Zinnov

MARCH 26, 2024

The Intelligent Automation industry is on the cusp of incredible growth. This presents a tremendous opportunity for Intelligent Automation Service Providers to capitalize on the rising demand from businesses looking to delegate the conceptualization, execution, and management of their Intelligent Automation programs.

Automation 52

Automation Service Robotics Process Automation Advisory 52

Premier BPO

FEBRUARY 28, 2024

Speakers and Insight Join industry leaders Talha Kamran, Head of Tech Practice at Premier BPO, and Galina Ryzhenko, VP of Product at Mavenoid, as they explore the transformative potential of AI in customer service. Slash wait times by 50% and resolve issues 52% faster, enabling 24/7 support.

Co-Sourcing 52

Co-Sourcing BPO Service Customer Service 52

The Scalers

SEPTEMBER 20, 2023

By then, CTOs, CIOs, and other IT decision-makers (ITDMs) began questioning how AI would redefine the future of building tech teams. The role of ITDMs in an uncertain yet exciting future The dawn of a new tech landscape is forcing businesses to focus on future-proofing their operations. However, AI has its limitations.

Offshoring 97

Offshoring Engineering Cybersecurity Collaborations 97

Perficient Digital Transformation

FEBRUARY 23, 2023

To meet clinical, business, and evolving consumer needs, healthcare providers are focused on care delivery that enables innovation in patient engagement, data and analytics, and virtual care. We understand that the healthcare market is drastically changing.

Healthcare 128

Healthcare Analytics Manufacturing Efficiency 128

Zinnov

APRIL 4, 2024

This is the promise of Intelligent Content Generation (ICG) , a groundbreaking technology that is revolutionizing the way businesses approach content creation and management. In a world where technology leads the way, businesses are moving away from slow, manual processes to embrace a new era of Intelligent Automation (IA).

Automation 52

Automation Retail Insurance Collaborations 52

Offshore India Data Entry

APRIL 19, 2024

Outsourcing has revolutionized the way businesses operate, offering a strategic solution to streamline processes, reduce costs, and boost efficiency. But, is Business Process Outsourcing (BPO) right for your business? Read on to discover the benefits and drawbacks of BPO and take your business to the next level!

Business Process Outsourcing 98

Business Process Outsourcing Outsourcing BPO Data Entry 98

The Scalers

JANUARY 5, 2022

Tech experts believe that this is the right opportunity for building a better future — repaving the old paths and rethinking how we can move forward and innovate. Tech experts believe that this is the right opportunity for building a better future — repaving the old paths and rethinking how we can move forward and innovate.

Manufacturing 92

Manufacturing Offshoring Healthcare Analytics 92

Magellan Solutions

MARCH 27, 2024

Did you know that nearly 8 out of 10 businesses are outsourcing their information technology (IT) functions? However, managing technical support can be time-consuming and costly and distract you from your core business goals. Most outsource tech support to access expertise, advanced solutions, and cost-effective tailored support.

BPO 52

BPO Call Center Software Outsourcing 52

The Scalers

JULY 12, 2023

And it can revolutionalise your business in today’s fourth industrial revolution. In fact, 93% of organisations have adopted or are ready to adopt a digital-first business strategy to stay competitive. After a few months, your business grows. Offshoring. It’s agile. It’s transformative. But that’s not all.

Offshoring 81

Offshoring Robotics Process Automation Engineering Flexibility 81

Zinnov

FEBRUARY 29, 2024

At Davos 2024, a pivotal insight emerged: the business landscape is ripe for collaboration, far beyond what many leaders previously recognized. This concept opens up new possibilities for enriching business practices and fostering partnerships, particularly between Technology Service Providers (TSPs) and Global Capability Centers (GCCs).

Service 64

Service Collaborations Advisory Resource Optimizing 64

Perficient Digital Transformation

JUNE 30, 2023

This is the second blog in our series on trends in the manufacturing industry and how the Salesforce platform can address business challenges. These tools can identify trends and enable you to see if a customer is going to miss inventory forecast. Read the first installment here.

Manufacturing 98

Manufacturing Sales Healthcare Analytics 98

Everest Group

DECEMBER 15, 2023

From increased hiring growth after the pandemic to recent layoffs, the tech talent market has experienced great volatility. In this blog, we examine the major factors contributing to declining tech hiring and the outlook for IT services talent. Reach out to us to discuss further. in the second quarter of FY23 to 80.4%

Service 72

Service Efficiency Management Marketing 72

Perficient Digital Transformation

MARCH 12, 2024

Various developments are injecting competition and the potential to disrupt existing PBM business models. Technology Integration Tech-driven platforms offered by new entrants provide data insights and automation, potentially streamlining processes and improving efficiency within the PBM industry.

Management 52

Management Healthcare Analytics Reduced Costs 52

Perficient Digital Transformation

FEBRUARY 26, 2024

Forrester interviewed Perficient for its recent report The Forrester Tech Tide : Retail AI And Automation, Q1 2024 , and listed Perficient among sample vendors for Digital Experience Optimization. Retaining Loyalty : Predictive analytics and AI-driven insights enable retailers to proactively address customer needs.

Retail 59

Retail Automation Inventory Management Reduced Costs 59

Zinnov

MARCH 15, 2024

With a robust talent pool of over 3 million tech professionals, the country is at the forefront of the digital transformation in the healthcare ecosystem, developing innovative solutions that address global healthcare needs. Current Strategies that CXOs are adopting to solve their Healthcare Tech Talent Needs.

Healthcare 52

Healthcare Pharmaceuticals Engineering Insurance 52

The Scalers

JUNE 14, 2023

Technology has transformed every industry from bottom to top, and healthcare is no exception. The impact of the COVID-19 global pandemic and the democratisation of advanced tech has accelerated this transition. The impact of the COVID-19 global pandemic and the democratisation of advanced tech has accelerated this transition.

Healthcare 52

Healthcare Cybersecurity Offshoring Regulations 52

The Scalers

OCTOBER 19, 2022

In this era of digitalisation, businesses must hire talented software engineers to help adopt a laser-focused strategy that prioritises impact, speed, and scalability. Digital transformation in manufacturing is changing the face of business. Don’t get left behind in the shift to digital business.

Manufacturing 78

Manufacturing Offshoring Out-Tasking Analytics 78

Perficient Digital Transformation

APRIL 4, 2023

DHPs enable organizations to support the healthcare quintuple aim , which outlines the high-level goals of the industry: delivering better patient outcomes, reducing the cost of care, improving the patient experience, improving provider experiences, and health equity. We understand that the healthcare market is drastically changing.

Healthcare 98

Healthcare Insurance Collaborations Manufacturing 98

IBM Services

SEPTEMBER 18, 2023

Now, while this might sound like a scene from a suspenseful thriller, it’s a real-life dilemma that food businesses face. For the first time, the industry will be required to collect and maintain detailed information about the ingredients, processing, and distribution of their products.

Regulations 111

Regulations Manufacturing Efficiency Software 111

IBM Services

MARCH 8, 2024

In the tech world and beyond, new 5G applications are being discovered every day. Since its release in 2019, 5G broadband technology has been hailed as a breakthrough technology with big implications for both consumers and businesses. What better time to take a closer look at how humans are putting 5G to use to transform their world.

Out-Tasking 107

Out-Tasking Healthcare Design Automation 107

Perficient Digital Transformation

OCTOBER 6, 2021

RPA enables the configuration of a “bot” or “digital workers” to capture and interpret tasks on existing applications such as processing transactions, transforming or manipulating data, triggering responses, and integrating with other digital systems. Forrester Now Tech: RPA Services, Q4 2021 Report.

Robotics Process Automation 119

Robotics Process Automation Automation Service Out-Tasking 119

Everest Group

DECEMBER 11, 2023

Our Everest Group team is pleased to share their analysis of positive developments from the first two days of COP28, with a specific focus on the global technology and tech services industries, in this blog. What does this mean for the sustainability enablement services market?

Regulations 64

Regulations Collaborations Accounting Analytics 64

Perficient Digital Transformation

MARCH 19, 2024

Our experts are closely monitoring nine healthcare trends that are shaping industry leaders’ strategies in 2024. And this year is especially interesting, because some of the biggest and fastest healthcare industry shifts in decades are happening right now. Instead, AI serves as a strategy enabler. But make no mistake.

Healthcare 52

Healthcare Insurance Cybersecurity Collaborations 52

IBM Services

OCTOBER 24, 2023

Supported by an all-encompassing end-to-end toolchain, IBM Consulting distinguishes itself as an industry leader in the marketplace. Enterprise Agility: Aligning business and IT goals for increased adaptability and the development of new capabilities. They also regained control of cloud activities industry compliance regulations.

Collaborations 83

Collaborations Manufacturing Regulations Automation 83

Jonajo Blog

OCTOBER 30, 2023

Access the Latest Talent and Tech In the fast-paced tech industry, staying ahead is not just an advantage; it’s a necessity. Speed and Flexibility: Navigating the Tech Industry Jonajo comprehensively understands the speed at which the tech industry evolves. Contact Jonajo Today!

Software 52

Software Efficiency Engineering Flexibility 52

Future of Digital Sourcing Nearshoring

JUNE 8, 2021

Could Puerto Rico Become the Next Big Tech Haven? One shining star that is leading the way to economic recovery is the tech industry, but it’s imperative that we shore up our tech talent and bring professionals back to the island. Businesses find that there are many economic incentives to set up shop in Puerto Rico.

Nearshoring 98

Nearshoring Manufacturing Offshoring Government 98

Magellan Solutions

FEBRUARY 14, 2024

In recent years, the US healthcare industry has significantly increased its reliance on healthcare call center outsourcing companies to enhance patient care and operational efficiency. Multilingual abilities – Call centers based in diverse regions have agents fluent in languages like Spanish to enable smooth communication.

Call Center 98

Call Center Healthcare Outsourcing Insurance 98

Perficient Digital Transformation

SEPTEMBER 26, 2023

Here are some of the powerful impacts this can bring to manufacturers: Modernize Commercial Operations Manufacturers create two times the data of any other industry, so it is imperative that the data comes together seamlessly to drive efficiency, productivity, and profitability. aging, size Claims by state, stage, etc.

Manufacturing 59

Manufacturing Healthcare Call Center Flexibility 59

Everest Group

OCTOBER 24, 2023

Cloud Services – Europe In the continuously maturing cloud adoption landscape, enterprises are leveraging cloud services to increase operational efficiency, enable business innovation, and accelerate organizational growth. European enterprises are primarily adopting cloud to drive operational efficiencies and business growth.

Service 64

Service Retail Information Technology Marketing 64

IBM Services

APRIL 10, 2024

Three in four executives reported disparate systems in their organizations and that a lack of skills, resources and common operational practices challenge business objectives. But it’s clear that CIOs who prioritize modernization capture greater returns from business transformation. Executives know they must modernize.

Software 97

Software Efficiency Flexibility Reduced Costs 97

Amzur

DECEMBER 14, 2022

During a business disruption or an economic downturn, there are always discussions about how to survive the crisis. While some see a potential opportunity for growth, many businesses think IT innovation during a crisis is more like splurging on something you don’t need at that particular moment. . — HBR.

Automation 98

Automation Analytics Sales Collaborations 98

Pure Moderation

DECEMBER 15, 2022

Business process outsourcing, or BPO, continues to become a lucrative industry. Much of the drivers of the business process outsourcing industry’s economic success has to do with organisations putting a primer on improving efficiency, lowering operational costs, and becoming more scalable and agile.

Business Process Outsourcing 98

Business Process Outsourcing Outsourcing BPO Out-Tasking 98

IBM Services

FEBRUARY 13, 2024

Before long, smartphones became a way of life for organizations worldwide because of all they offer for business productivity and communication. There are two paths most businesses are traveling to realize the value of generative AI: Ready-to-launch tools: The “AI for everyone” option: Platforms like ChatGPT and Synthesia.io

Out-Tasking 124

Out-Tasking Design Automation Sales 124

Zinnov

SEPTEMBER 20, 2022

Therefore, enterprise Metaverse in many senses conjoin people at work and digital twins at the foundation of most business execution. Unity and its Business Model. This move enabled Unity to create a niche for themselves within the gaming community. Unity built its key strengths around mobile gaming.

Engineering 115

Engineering Design Collaborations Software 115

Worldwide Call Centers

MARCH 16, 2023

Five Reasons to Outsource Your Customer Support Business is growing and your management team is balancing customer satisfaction with maintaining margins. Get access to skilled agents Professional outsourcing providers have dedicated teams to provide outstanding customer service which can give your business a competitive edge.

Customer Support 98

Customer Support Outsourcing Call Center Professional Outsourcing 98

SEBPO

DECEMBER 21, 2023

BLOG Four Hot Tips for Automation in 2024 December 21, 2023 As we wrap up an exciting year, the SEBPO Team is taking a moment to reflect on the valuable insights gained from participating in an impressive array of conferences, summits, and industry events in 2023. in the early 2000s, businesses were being introduced to social media.

Automation 52

Automation Out-Tasking Sales Regulations 52

IBM Services

FEBRUARY 23, 2024

Conversational artificial intelligence (AI) leads the charge in breaking down barriers between businesses and their audiences. This class of AI-based tools, including chatbots and virtual assistants, enables seamless, human-like and personalized exchanges. Today, people don’t just prefer instant communication; they expect it.

Healthcare 104

Healthcare Customer Service Analytics E-Commerce 104