Perficient Digital Transformation

FEBRUARY 28, 2024

With new risks, shifting market dynamics, and the unstoppable march of technology, the insurance industry finds itself at a crossroads. The imperative for transformation has never been clearer, and this is highlighted in Forrester’s report, The Future Of Insurance.

Insurance 59

Insurance Automation Out-Tasking Efficiency 59

McKinsey and Company

MARCH 4, 2022

Insurance executives are recognizing the power of innovation to accelerate the pace of company change. Yet for innovation to deliver long-term value, it must become embedded in a carrier’s DNA.

Insurance 118

Insurance Service 118

Everest Group

DECEMBER 15, 2023

Low-code Technology Providers in Insurance – Products In recent years, insurance enterprises have embarked on a modernization spree to improve the experience for both customers and stakeholders. Insurers are increasingly relying on low-code technology for rapid application development, integration, and meeting time-to-market needs.

Insurance 97

Insurance Manufacturing Research Marketing 97

Perficient Digital Transformation

APRIL 3, 2024

Insurers are constantly striving to improve their operations, provide better experiences for customers, and minimize risks. Monica Gernert, a project manager, and insurance expert at Perficient, provided a critical perspective around genAI that’s quoted in the report. This kind of intelligence proves the noble purpose of insurance.”

Insurance 52

Insurance Sourcing Efficiency Management 52

Forrester Digital Transformation

MARCH 31, 2023

Insurers must focus on the ‘S’ of ESG to grow the market — and their revenue. Here’s how insurers can overcome top challenges and achieve scale.

Insurance 130

Insurance Marketing Finance Service 130

IBM Services

MAY 1, 2023

In this first of two posts, I investigate the anatomy of artificial intelligence and its impact on insurance. Artificial intelligence applied to insurance The insurance industry has always made extensive use of data and algorithms, such as in the calculation of insurance premiums.

Insurance 80

Insurance Customer Service Automation Information Technology 80

Everest Group

APRIL 8, 2024

Intelligent Document Processing (IDP), Banking-specific IDP, and Insurance-specific IDP Products Intelligent Document Processing (IDP) products continue to play a vital role in enterprises’ automation technology portfolios. Advances in generative AI are driving providers to ramp up their IDP capabilities.

Insurance 78

Insurance Banking Research Automation 78

Go4Customer

SEPTEMBER 24, 2021

s highly complex and volatile business environment, the insurance industry across the globe is undergoing substantial change. Recently, companies engaged in the insurance business have been appreciating the importance of agile and flexible outsourcing. This is triggered by the changing market drivers and regulatory norms.

Insurance 52

Insurance Outsourcing Flexibility Marketing 52

Forrester Digital Transformation

APRIL 8, 2022

Cyber insurance is only one component of a bigger enterprise cybersecurity risk management program. However, the cyber insurance market has been on a roller coaster, with skyrocketing premiums, changes in coverage, and a demand for policies that outweighs available supply.

Insurance 130

Insurance Cybersecurity Risk Management Risk Management 130

Everest Group

OCTOBER 26, 2023

Cloud Services in Insurance The insurance industry has been relatively slow in adopting digital measures due to regulatory constraints and product complexities. In the past, insurers have embraced cloud technology as one of the prominent technologies. However, carriers are embracing the change to become risk mitigators.

Insurance 64

Insurance Service Resource Optimizing Marketing 64

Magellan Solutions

APRIL 28, 2023

Top 7 Benefits of Outsourcing Administrative Functions for Insurance Companies Insurance companies encounter a variety of challenges nowadays. Outsourcing administrative functions for insurance companies has been a proven strategy to consider. With the rising inflation, insurance companies are looking for ways to reduce costs.

Administrative 98

Administrative Insurance Outsourcing Data Entry 98

McKinsey and Company

MAY 3, 2023

AI’s potential for competitive advantages remains largely unrealized in the Asian insurance industry. There is a framework for success: invest in AI not discretely but across the value chain.

Insurance 75

Insurance Management Service 75

McKinsey and Company

NOVEMBER 16, 2022

The global life insurance industry is facing an inflection point. A fundamental reimagination will usher in significant change.

Insurance 85

Insurance Service 85

Forrester Digital Transformation

JULY 14, 2022

On July 6, 2022, The Travelers Property Casualty Company of America (Travelers Insurance) filed a suit in Illinois Federal Court against International Control Services, Inc (ICS) asking for policy rescission and declaratory judgment against ICS.

Insurance 130

Insurance Service Risk Management Risk Management 130

Perficient Digital Transformation

JANUARY 28, 2022

As customer expectations around how to purchase insurance online evolve, it’s crucial for insurance carriers to create online purchasing experiences that exceed expectations and drive revenue and growth opportunities for their organizations. The insurance industry, just like any other, has seen its trends evolve.

Insurance 119

Insurance 119

Forrester Digital Transformation

NOVEMBER 7, 2022

The four significant insurance themes that emerged from The Future of Insurance, Europe 2022 event.

Insurance 130

Insurance 130

Forrester Digital Transformation

OCTOBER 26, 2021

Find out what Forrester predicts for insurance companies in 2022 and beyond.

Insurance 130

Insurance Service 130

IBM Services

MAY 8, 2023

In my previous post , I described the different capabilities of both discriminative and generative AI, and sketched a world of opportunities where AI changes the way that insurers and insured would interact. As AI technologies continues to mature and use cases expand, insurers should not shy from the technology.

Insurance 71

Insurance Government Regulations Analytics 71

Forrester Digital Transformation

OCTOBER 18, 2021

Forrester surveyed customers of the 32 of the largest and most important auto and home insurance brands in France, Germany, Italy, Spain, and the UK about the quality of their experiences as a part of our European Auto And Home Insurers Customer Experience Index, 2021.

Insurance 130

Insurance 130

McKinsey and Company

DECEMBER 21, 2022

Leaders in McKinsey’s insurance practice discuss industry trends and how companies can be successful by rethinking the life insurance model.

Insurance 89

Insurance Management 89

Hyland

OCTOBER 17, 2022

In less than five years, insurers have gone from highly skeptical to fully embracing cloud-first strategies. A cloud computing platform allows insurance companies, with the help of software vendors, to create and host applications in the cloud without being concerned about the infrastructure the application will run on. Integration.

Insurance 98

Insurance Advisory Research Out-Tasking 98

McKinsey and Company

FEBRUARY 15, 2022

The insurance industry struggles to create economic profit. But amid COVID-19’s enduring changes, opportunities await.

Insurance 134

Insurance Service 134

Perficient Digital Transformation

APRIL 25, 2022

In our previous blogs , we’ve documented how insurance is a complicated product for the traditional commerce process. Insurance is one of the few products that is purchased that one hopes to never have to use – fulfilling a claim means something bad has happened.

Insurance 98

Insurance Service 98

Magellan Solutions

SEPTEMBER 27, 2020

This is especially true for the insurance industry — an industry that relies greatly on its customer base. This is why good customer service in the insurance industry is important. . Insurance companies provide risk management plans through contracts. There are different types of insurance.

Insurance 52

Insurance Customer Service Service Call Center 52

Everest Group

JANUARY 11, 2024

Gain further insights into the increasing demand trends for notable low-code solutions within the insurance industry, examining the variations based on the size of insurers.

Insurance 52

Insurance Marketing Sourcing Service 52

Perficient Digital Transformation

NOVEMBER 12, 2021

As we’re slowly climbing out of the pandemic, the insurance industry has a fresh opportunity to begin to reinvent itself to align with the changing values of society and leverage the power of data and technology to do more than just deliver innovations in products, underwriting, and operational efficiencies. In that Order.

Insurance 114

Insurance Sales Research Marketing 114

Everest Group

FEBRUARY 29, 2024

Explore the Insurance BPO price benchmarking catalog, featuring comprehensive pricing coverage of 15 insurance BPO functions.

Insurance 52

Insurance BPO Marketing 52

Forrester Digital Transformation

AUGUST 1, 2022

The top health insurers are holding their Q2 earning calls and their discussions reveal key trends on where the healthcare industry.

Insurance 130

Insurance Healthcare 130

Everest Group

OCTOBER 7, 2023

Property and Casualty (P&C) Insurance BPS Enterprises have been increasingly turning to P&C insurance BPS providers during the recession to address elevated operating costs resulting from heightened inflation, which has led to increased claims expenses and rate adjustments for various P&C products.

Insurance 64

Insurance Human Resources Payroll Outsourcing 64

Everest Group

MAY 31, 2023

From the many thought-provoking conversations that Everest Group analysts engaged in at Formation ’23, three main themes emerged about the future of insurance technology. In this blog, we will take a closer look at these growing trends and explore their potential impact on the insurance industry.

Insurance 52

Insurance Streamline Operations Out-Tasking Software 52

IBM Services

DECEMBER 4, 2023

IBM can help insurance companies insert generative AI into their business processes IBM is one of a few companies globally that can bring together the range of capabilities needed to completely transform the way insurance is marketed, sold, underwritten, serviced and paid for.

Insurance 56

Insurance Cybersecurity Risk Management Risk Management 56

Automation Anywhere

JANUARY 20, 2021

When it comes to underwriting, the goal for insurance carriers is to determine the right price for the right risk. Meeting that goal can help them not only be competitive in today's crowded, highly demanding insurance market but also assist them in achieving profitable growth with reasonable loss ratios.

Insurance 98

Insurance Automation Robotics Process Automation Sourcing 98

McKinsey and Company

DECEMBER 1, 2022

As one of the most diverse sectors for entry-level workers, the insurance industry has a unique opportunity to help marginalized people advance. It starts with creating an inclusive environment.

Insurance 64

Insurance 64

Perficient Digital Transformation

JULY 19, 2023

In today’s rapidly evolving technological landscape, artificial intelligence (AI) has emerged as a game-changer for various industries. One such industry that will be forced to utilize AI solutions to gain a competitive advantage is the regional insurance carrier industry.

Insurance 52

Insurance Automation Streamline Operations Reduced Costs 52

Forrester Digital Transformation

NOVEMBER 10, 2021

Last week Lemonade revealed Lemonade Car, its entry into auto insurance. This week, it announced the acquisition of Metromile, one of the largest usage-based auto insurers in the world. Talk about timing. Insurtech M&A has been strong, but admittedly, I didn’t expect to see a transaction like this so soon.

Insurance 130

Insurance Engineering Automation Management 130

Perficient Digital Transformation

APRIL 14, 2022

The connection between technology and consumers in the insurance industry has never been more relevant. Although the insurance industry was already facing rising competition and customer expectations, the global pandemic forced our industry to take legacy processes and technologies, and transition to “digital” seemingly overnight. .

Insurance 78

Insurance Design Regulations Automation 78

31 West

JULY 26, 2022

But the real kick in the pants is the challenges that bubble up with the incorporation of the Information Technology in Healthcare Industry. These new technologies have the potential to pose the most fearsome challenges which can’t be ignored by a wise CEO of this industry. So, what Are the IT Services in the Healthcare Industry?

Healthcare 130

Healthcare Cybersecurity Administrative Reduced Costs 130