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Perficient: Salesforce Managed Services

Perficient Digital Transformation

Perficient’s Salesforce Managed Services program specifically address these challenges that businesses face with their Salesforce set up. To know more about what and how we do, contact us right away!

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Contact Center-as-a-Service (CCaaS) PEAK Matrix® Assessment 2023

Everest Group

Contact Center-as-a-Service (CCaaS) PEAK Matrix® Assessment The market for Contact Center-as-a-Service (CCaaS) is experiencing rapid growth, driven by the increasing demand for flexible remote work solutions, the need for businesses to provide exceptional customer service, and the scalability required to accommodate fluctuating demand.

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5 Takeaways from Perficient’s Modern Work in Healthcare Roundtable

Perficient Digital Transformation

Healthcare companies are posed with unique challenges in adopting a hybrid, modern work environment. Recently, Perficient hosted a “Modern Work in Healthcare” roundtable discussion about the challenges and opportunities of creating modern employee experiences at healthcare companies. Contact our team to learn more.

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Why Do You Need Data Management In Healthcare?

Magellan Solutions

The healthcare industry is essential in our society, especially in the midst of the COVID-19 pandemic. At its core, however, healthcare is still a business industry, and data is a valuable asset in every business. Moreover, data management in healthcare is, perhaps, even more important than in any other industry.

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What is Healthcare BPO and Why Should You Care?

Magellan Solutions

Healthcare BPO. What is a Healthcare BPO? Healthcare Business Process Outsourcing or Healthcare BPO provides support to healthcare institutions. Healthcare represents 5%-10% of the total BPO deals in the market. The projection shows that the healthcare market size will grow significantly.

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Navigating Change: How Regional Payers Stay Ahead

3Pillar Global

Healthcare premium increases have long outpaced inflation, even with the slowdown in growth following the ACA and shift to high-deductible plan designs. Healthcare costs are rising dramatically. Leveraging their deeper understanding of the local market, they can now seize the initiative and gain a competitive edge.

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How Do You Check for Compliance in Outsourced Healthcare Services?

AS White Global

In our healthcare outsourcing services blog series, we’ve covered its significant benefits to the healthcare and medical industry, the top outsourced job roles , how outsourcing can respond to healthcare trends, and the importance of compliance. The post How Do You Check for Compliance in Outsourced Healthcare Services?