Capgemini

SEPTEMBER 23, 2021

For one intern, Ashwinder Malhotra, joining the Managed Services practice at CGS meant that he was able to apply his background in cybersecurity to compile research and analysis on an emerging platform, which assisted CGS with client engagement. For all Capgemini Government Solutions blogs, Click here.

Government 52

Government Robotics Process Automation Cybersecurity Out-Tasking 52

IBM Business Partners

AUGUST 1, 2023

This explains the existence of both incident and problem management, two important processes for issue and error control, maintaining uptime, and ultimately, delivering a great service to customers and other stakeholders. What is incident management?

Management 57

Management Automation Software External Service Provider 57

Everest Group

MAY 24, 2024

First, they should develop a comprehensive compliance framework to manage AI risks, ensure adherence to the Act, and implement risk mitigation strategies. Crucially, a cross-functional team should be formed to oversee AI risk management, drive compliance efforts, and execute mitigation plans across the organization.

Service 64

Service Risk Management Risk Management Cybersecurity 64

3Pillar Global

JUNE 3, 2024

The challenges facing revenue cycle and claims management are well known: capture information upfront, prioritize correct diagnosis codes, minimize denials, etc. Now, we’re in the middle of a technological paradigm shift that promises to speed the innovation cycle in revenue cycle and claims management.

Management 52

Management Robotics Process Automation Healthcare Engineering 52

Everest Group

MARCH 24, 2023

Read on to learn how the disruptions will impact the wealth management industry and the role technology and service providers can play to help wealth managers navigate the choppy waters ahead. Let’s look at the factors disrupting the wealth management industry in the first of our two-part series.

Management 52

Management Advisory Government Reduced Costs 52

Magellan Solutions

MAY 13, 2020

Maximizing and protecting your business information are only some of the benefits of data management. What is data management? Data management is a business process that encompasses several operations. Data management is vital in setting up efficient IT systems for your business applications. Data mining. Data conversion.

Management 52

Management Data Entry Managed Services Outsourcing 52

Obobo

MARCH 20, 2023

What Is Spend Management In Procurement And Why Is It Important? If so, then spend management might just be the solution to all your problems. Spend management is a crucial aspect when it comes to procuring goods and services for any organization. What is Spend Management in Procurement?

Management 52

Management Reduced Costs Administrative Efficiency 52

Perficient Digital Transformation

FEBRUARY 14, 2023

Stakeholder Buy-in : It’s critically important to have support of executive leaders for investments in resource allocation, vendor commitments, tooling, partner engagement, program prioritization, change management, process modernization, financial management, and organizational awareness.

Government 111

Government Out-Tasking Collaborations Cybersecurity 111

ScaleHub

JANUARY 25, 2022

Along with the addition of Susanne Richter-Wills as VP Sales EMEA , we’re pleased to welcome Claus Meggers as Senior Customer Success Manager. He continued, “One of my reasons for joining ScaleHub is its expertise in management and staff. From the sidelines, I’ve been following the development of the managed services offering.

Management 52

Management Sales Managed Services Government 52

Paysquare

MAY 27, 2023

In today’s competitive business world, managing employee benefits and taxes can be overwhelming for any organisation. The complexity of administering employee benefits, ensuring compliance with labour laws, and managing payroll can quickly become a burden, especially for small and medium-sized businesses without dedicated HR staff.

Management 52

Management Payroll Administrative Regulations 52

Perficient Digital Transformation

OCTOBER 6, 2021

Forrester defines RPA services as: “Services that enable the robotic process automation (RPA) lifecycle, including consulting, solution architecture, governance and enablement services, bot design and development, bot management, and bots as a service, rendered either on-premises or as a service.”.

Robotics Process Automation 119

Robotics Process Automation Automation Service Out-Tasking 119

31 West

SEPTEMBER 14, 2022

Tasks handled by a third party are referred to as “managed IT services,” typically in the context of business information technology services. A managed service provider (MSP) is a business that offers the above-mentioned services. What Advantages do Managed IT Services Offer?

Managed Services 130

Managed Services Service Management Risk Management 130

Neo Group

JUNE 5, 2023

Global Outsourcing Advisory, Data Governance, Risk Management Services | Neo Group

Advisory 40

Advisory Global Outsourcing Risk Management Risk Management 40

Perficient Digital Transformation

NOVEMBER 8, 2023

CMDB Challenges: Unraveling the Common Thread: The prevalent concerns that echo through the minds of all Configuration Management Database (CMDB) owners across our customers are: How can I maximize the value of my CMDB? What are the winning strategies for CMDB adoption?

Co-Sourcing 52

Co-Sourcing Risk Management Risk Management Collaborations 52

IBM Services

APRIL 22, 2024

Deployable architecture (DA) refers to a specific design pattern or approach that allows an application or system to be easily deployed and managed across various environments. This can involve using tools like continuous integration or continuous deployment (CI/CD) pipelines, configuration management tools and others.

Regulations 66

Regulations Automation Design Retail 66

IBM Business Partners

MAY 17, 2024

” Given the statistics—82% of surveyed respondents in a 2023 Statista study cited managing cloud spend as a significant challenge—it’s a legitimate concern. Concerns around security, governance and lack of resources and expertise also top the list of respondents’ concerns.

Efficiency 96

Efficiency Automation Right-Sizing Government 96

Everest Group

JANUARY 18, 2024

She emphasized the need for a forward-thinking blueprint in Wave 2 to effectively implement gen AI use cases: “This blueprint should address a wide range of opportunities, risks, and investments in platforms, operating models, organization design, governance, strategic partnerships and culture.” About Yates Ltd.

Research 64

Research Government Retail Healthcare 64

Everest Group

NOVEMBER 10, 2023

Process Orchestration Products Process orchestration enables business users to design, manage, and monitor end-to-end business processes. Its benefits encompass improving workforce productivity, ensuring strict process governance and compliance, and enhancing customer experience.

Payroll 64

Payroll Insurance Finance Outsourcing 64

IBM Services

APRIL 13, 2023

Launched in January 2021, RISE with SAP is a subscription management solution that packages software, cloud platform, innovation and SAP expertise to help simplify, modernize and transforms client’s processes and operations using SAP. It doesn’t have to be that way.

Inventory Management 79

Inventory Management Advisory Flexibility Software 79

Zinnov

MARCH 26, 2024

This presents a tremendous opportunity for Intelligent Automation Service Providers to capitalize on the rising demand from businesses looking to delegate the conceptualization, execution, and management of their Intelligent Automation programs. UNLOCKING THE DNA OF AUTOMATION SERVICES EXCELLENCE 1.

Automation 52

Automation Service Robotics Process Automation Advisory 52

IBM Services

MAY 12, 2023

IBM’s recommendations included API-specific improvements, bot UX optimization, workflow optimization, DevOps microservices and design consideration, and best practices for Azure manage services.

Right-Sizing 78

Right-Sizing Managed Services Design Accounting 78

Perficient Digital Transformation

NOVEMBER 10, 2021

To remain competitive and compliant, healthcare organizations are ramping up real-time data exchanges across a growing web of communication points, leveraging data models for batch, EDI, and HL7® sharing, integrating with external AI models, and managing communications and care delivery across mobile and medical device applications.

Healthcare 78

Healthcare Robotics Process Automation Government Automation 78

Capgemini

SEPTEMBER 11, 2022

While the last (but not least) element would be choosing the right managed service provider (MSP) to engage with. Enterprises should seek out managed service providers that can serve as long-term business partners and help with application support needs for low-code applications development.

Efficiency 52

Efficiency E-Commerce Managed Services Government 52

Everest Group

FEBRUARY 24, 2023

It is no secret that when buyers evaluate proposals for IT and BPO work in a managed services model, they consider various criteria such as provider capabilities, cultural alignment, pricing, etc. Example 2 : A leading BPO service provider was in the middle of its managed BPO services contract with a large UK-based client.

BPO 52

BPO Services Contracting Outsourcing Manufacturing 52

IBM Services

DECEMBER 1, 2023

The fast-paced business world we live in today requires smart tools to manage a business’s operations and everyday needs. Enterprise resource planning (ERP) is a business management software built to do just that. Other ERP software offerings can include customer relationship management (CRM) and human resources software.

Inventory Management 91

Inventory Management E-Commerce Software Supply Chain Management 91

Paysquare

JULY 10, 2023

Navigating the intricacies of payroll management services and abiding by complex regulatory requirements can be daunting for any business. This is where a payroll related statutory compliance service provider steps in – to handle the complexities and ensure compliance with statutory obligations.

Payroll 52

Payroll Service Regulations Right-Sizing 52

Hyland

JUNE 2, 2022

What you need to know: As Ed McQuiston said at Hyland’s South Africa Summit, the next phase of digital transformation will be driven by content services that are “connected, cognitive, governed and secure.” Managing information lifecycles is no longer something that can be done manually.” Managed services may be the answer. “A

Insurance 52

Insurance Out-Tasking Managed Services Government 52

SIG Speaks

JANUARY 5, 2022

SIG University Certified Supplier Management Professional (CSMP) program graduate Gicela Isla-Richter breaks down the importance of the selecting the correct sourcing business model and the levels of supplier management. Not all suppliers should be managed the same way: each supplier requires a “right-sized” level of governance!

Sourcing 40

Sourcing Government Right-Sizing Risk Management 40

IT Convergence

FEBRUARY 6, 2019

While younger and less mature organizations may have the agility for a quick lift and shift execution, more established businesses often have concerns around cost and governance that significantly impact their approach to the Cloud.

Manufacturing 53

Manufacturing Managed Services Government Management 53

V-Soft Consulting

FEBRUARY 29, 2024

Check Point Check Point offers computer and network security solutions to different enterprises and governments as well. Its threat intelligence solution allows security teams to monitor networks, curb threats, manage security services, and deal with attacks.

Cybersecurity 52

Cybersecurity Automation Government Retail 52

Magellan Solutions

FEBRUARY 5, 2024

Outsourcing offers flexibility in service selection: companies can outsource specific IT functions such as application management, software development, testing, system administration, or technical support. Managed Services: Service providers manage tasks remotely or by placing staff on-site without transferring employees.

IT Outsourcing 52

IT Outsourcing Outsourcing Offshoring Flexibility 52

IBM Services

DECEMBER 8, 2023

The only way for effective risk reduction is for an organization to use a step-by-step risk mitigation strategy to sort and manage risk, ensuring the organization has a business continuity plan in place for unexpected events. Bring in stakeholders from all aspects of the business to provide input and have a project management team in place.

Risk Management 72

Risk Management Risk Management Insurance Cybersecurity 72

Everest Group

DECEMBER 7, 2023

COP28 is a key moment for the energy sector, offering an opportunity for governments to make bold commitments and speed up the transition. The urgency is clear, highlighted by the Global Stocktake revealing the world is falling short of the Paris Agreement goals. We are optimistic about the market, with a tinge of prudence.

Regulations 69

Regulations Efficiency Sourcing Marketing 69

Offshore India Data Entry

APRIL 19, 2024

Examples include payroll management, data entry, and accounting services. Front-Office Outsourcing: Front-office BPO involves customer-related services, such as marketing or tech support. By outsourcing front-office tasks, companies can enhance customer experiences and maintain efficient service delivery.

Business Process Outsourcing 98

Business Process Outsourcing Outsourcing BPO Data Entry 98

Everest Group

JUNE 9, 2023

Process mining offers the potential to enhance operational efficiency, ensure process governance and compliance, and elevate the customer experience. The process mining market is gaining strong momentum globally and finding diverse applications across business functions and industries.

Outsourcing 52

Outsourcing Government Marketing Research 52

Future of Sourcing

MARCH 15, 2023

Director & Chief Procurement Officer at VSP Global Ann Fleishell — Managing Director | Head of Global General Procurement at Applied Materials “We are so excited to be adding these incredible executives to the Advisory Board,” said Dawn Tiura, President and CEO of SIG.

Advisory 59

Advisory Co-Sourcing Strategic Sourcing Sourcing 59

Immedus

MAY 3, 2023

The report notes that, ultimately, application leaders must “balance hyper-automation, integration, emerging technology trends, and risk management” in their selection process. At the same time, payroll administration software vendors are increasingly taking the inverse approach by expanding their managed service options.

Payroll 52

Payroll Marketing Cybersecurity Robotics Process Automation 52