Remove en culture-and-people
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Captive contact centre vs. outsourcing: The most overlooked part of retail CX

TTEC

Hiring the right people. Today’s retail workforce must possess complex problem-solving skills, excel in people management, coordinate well with others, adapt to changing consumer demographics, and have high emotional intelligence. What is the difference between a captive contact centre and outsourcing?

Retail 52
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Digital transformation vs. business transformation: Both are critical to brands’ success

TTEC

But TTEC guides clients through an important part of the process, ensuring any digital transformation is holistic, synchronised with the business and customer strategy, and will work within the company’s culture and organization. Standing apart from competitors requires continual evaluation, pivoting, and growth. Rethink old habits.

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Sam Ly: The Adventurous Accountant

AS White Global

I like to set up a travel plan with my friends to explore stunning landscapes by joining the local tours to immerse in indigenous cultures, and understand more about the local people and their culture and customs. Sam from ASW Vietnam is an assistant manager for Allan Hall Business Advisors, one of our client partners.

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Designing for Accessibility in Every Language

Perficient Digital Transformation

In Megan Jensen’s ‘kick off post’ on cultural inclusion she notes that “Undertaking a global multilingual website can be an intimidating and overwhelming project but it doesn’t have to be.”. Designing multilingual and inclusive web experiences takes “culturally-inclusive user research” says Jensen. Here’s your get started guide.

Design 64
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Outsourcing’s Best Kept Secret – Offshoring To Pakistan In The Words Of An Industry Veteran

Premier BPO

PAKISTAN BUSINESS PROCESS OUTSOURCING COMPANIES CAN BE A DIFFERENTIATOR FOR YOU IN TERMS OF QUALITY, EDUCATION, CULTURE, AND COST. Offshore Outsourcing to Pakistan is the value-added key differentiator you should consider when choosing an Asian Outsourcing destination in 2021-2022. – Statista. – Statista. and other U.S.

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Audio Description: Making Visual Content Accessible for All

Perficient Digital Transformation

In today’s world, accessibility has become an essential aspect of inclusive design. As we strive to make information and entertainment accessible to everyone, audio description has emerged as a vital tool for individuals with visual impairments. What is Audio Description? What is Audio Description and How to Ensure it?

Design 52
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5 ways Enterprise Metaverse will change businesses

Serigor Inc

The concept of digital space with people existing as avatars and interacting with each other is largely known as Metaverse, with virtual reality games being a big example of it, etc. 5 ways Enterprise Metaverse will change businesses. While Metaverse is often called the future, it would be wrong to say it is not present already.