Raya Contact Center

SEPTEMBER 6, 2021

Raya CX has been an established outsourced CX provider serving EMEA for the past 20 years. Raya Customer Experience (RCX) offers outsourced customer support to clients in the Middle East, Africa, Europe, and recently North America through Work-At-Home and offshored delivery. I’m delighted to welcome Sam Hanna to the team.

E-Commerce 52

E-Commerce Business Process Outsourcing Offshoring Customer Support 52

Capgemini

DECEMBER 19, 2022

The HR function must keep up with this pace of digital transformation and disruptive business practices in order to deliver on growth, but is being impacted by a number of challenges, including labor shortages and the changing expectation of employees working from home. Unique APAC challenges for HR. Rashmeet Kaur.

Advisory 52

Advisory Shared Services Analytics Payroll 52

Everest Group

FEBRUARY 16, 2023

We hire great people from a wide variety of backgrounds, not just because it is the right thing to do, but because it makes our company stronger. If you share our values and enthusiasm for solving challenges, you will find a home at Everest Group. This means we continually celebrate the diverse journeys different individuals cultivate.

Marketing 40

Marketing Advisory Analytics Event Management 40

Zinnov

MAY 25, 2022

Top-skilled talent is one of the key driving factors of an organization’s success – because it’s the employees who generate value through their work. And since the onset of the COVID-19 pandemic, accessing top talent may have just gotten easier with remote/hybrid working models in play, even in relatively obscure locations such as Bulgaria.

E-Commerce 52

E-Commerce Engineering Software Research 52

Perficient Digital Transformation

APRIL 14, 2023

With the event on pause for the past two years, aside from our virtual panels, it was a consensus amongst our panelists and a shared sentiment across attendees that it was such a treat to be able to be in person with coworkers, customers, and partners alike. The importance of interpersonal connection is no secret.

Global Alliances 64

Global Alliances Healthcare Collaborations Right-Sizing 64

Globalization Partners

AUGUST 30, 2022

Not only can we now shop, order food, buy insurance, take classes, or stream the latest movie releases from our home, but we can also work remotely. So, following the rapid growth and transformation catalyzed by the pandemic, where does that leave the tech sector of Europe, the Middle East, and Africa (EMEA)?

E-Commerce 52

E-Commerce Banking Payroll Insurance 52

Magellan Solutions

JULY 31, 2021

from 2021 to 2028. These are the countries that are becoming an enticing place for businesses to outsource from. Home to burgeoning business sector. Well-situated call center locale that serves numerous markets from the heart of EMEA. Half a million annual graduates with 10% works in BPO. Fast Facts.

BPO 52

BPO Marketing Call Center Business Process Outsourcing 52

Velocity Global

APRIL 16, 2021

In 2018, it finally ended an archaic law prohibiting women from driving. . While 45 companies in the Fortune 500 base their Middle Eastern headquarters in the UAE capital of Dubai, zero have set up their home base in Saudi Arabia’s capital of Riyadh. . Europe, Middle East, and Africa region (EMEA).

Government 52

Government Regulations Analytics Design 52

Globalization Partners

JULY 19, 2022

Covid-19 acted as a powerful catalyst that revolutionized workplace flexibility and normalized remote working. While the virus showed no signs of abating, it quickly became evident that a forward-thinking working strategy would be required to withstand the pandemic’s long-term effects. What does this mean for the future of work?

Flexibility 98

Flexibility Jobbing Efficiency Sourcing 98