Zinnov

AUGUST 10, 2022

by Nischay Mittal, Partner & Global Head – Automation/AI, Zinnov; Prankur Sharma, Engagement Manager – Automation/AI, Zinnov; Anmay Shahlot, Project Lead, Zinnov. Further, Laiye also announced an investment of USD 50 Mn in EMEA over the next 3 years to partner with local players and establish its presence.

Automation 96

Automation Robotics Process Automation Marketing Retail 96

Zinnov

AUGUST 10, 2022

by Nischay Mittal, Partner & Global Head – Automation/AI, Zinnov; Prankur Sharma, Engagement Manager – Automation/AI, Zinnov; Anmay Shahlot, Project Lead, Zinnov. Further, Laiye also announced an investment of USD 50 Mn in EMEA over the next 3 years to partner with local players and establish its presence.

Automation 96

Automation Robotics Process Automation Marketing Retail 96

Raya Contact Center

DECEMBER 4, 2023

Insightful Reflections from David Rickard, Partner at Everest Group, as RAYA CX is recognized as a Major Contender and Star Performer in Everest Group’s 2023 #CXM PEAK Matrix® EMEA assessment. In the EMEA region, it is known for its proactive problem-solving, pricing structure, operational efficiency, and relational management.

Efficiency 40

Efficiency Management Marketing Service 40

TTEC

JUNE 24, 2022

Image: Type: Podcast Episodes Podcast Embed Code: The CX POD - Europe · Episode 22: Realising a partner strategy and building a full ecosystem CX service partner. Invitee: Wayne Kay - Vice President, Partners & Strategic Alliances, EMEA. Check out all other CX Pod Europe podcasts here: www.ttec.com/emea/cxpod.

Service 52

Service Engineering 52

Everest Group

FEBRUARY 24, 2022

So, what does that mean for the global talent pool, and how can organizations in the EMEA region plan for the talent of tomorrow? Africa’s population is now approaching four times that of North America and Europe and will soon have more workers entering the workforce than India. REGISTER ON LINKEDIN. Parul Jain. Practice Director.

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Everest Group

MAY 11, 2023

Rohitashwa Aggarwal Partner | Everest Group Tom Olavi Bangemann Managing Director | ABSL DACH Antonio Calco Labruzzo Global Head of HR, GREFP and Takeda Business Solutions Edyta Wojtkiewicz Head of EMEA GFS | AstraZeneca Jacek Przybylski Senior Director, CXC EMEA | Cisco REGISTER ON LINKEDIN

Global Business Services 52

Global Business Services Customer Service Software Marketing 52

Raya Contact Center

SEPTEMBER 28, 2022

Securing a place in the Aspirants category of this significant EMEA assessment for the second year in a row further solidifies our place as a rising global CX provider. “This has helped identify RAYA CX as an Aspirant on Everest Group’s Customer Experience Management (CXM) in EMEA – PEAK Matrix® Assessment 2022.”

Business Process Outsourcing 52

Business Process Outsourcing BPO Outsourcing Engineering 52

Everest Group

OCTOBER 5, 2021

Nitish Mittal , Partner at Everest Group, will join Ivo Ruff, EMEA Brand Performance Analytics Lead at Janssen Pharmaceuticals, and Rohit Vashisht, CEO at WhizAI, in this webinar to discuss the multiple industry trends driving the shift from traditional to augmented analytics. Partner at Everest Group. Live, virtual event.

Analytics 52

Analytics Pharmaceuticals Service 52

ScaleHub

JANUARY 12, 2022

ScaleHub is excited to announce the newest addition to our team, as Susanne Richter-Wills steps into the role of Vice President Sales for Europe, the Middle East, and Africa (EMEA). Susanne brings her substantial knowledge of the BPO market as she assumes oversight of all sales activities in the EMEA region. New business development.

Sales 52

Sales BPO Insurance Banking 52

Perficient Digital Transformation

MAY 15, 2023

IDC Market Perspective: Experience-Led Growth, Generative AI, and Content Supply Chains This year was the first time in three years that Adobe has been able to host not only Adobe Summit in-person again, but also the Analyst Day with its partners. That makes good sense.

Marketing 110

Marketing Research Analytics Sales 110

Raya Contact Center

SEPTEMBER 16, 2021

Gaining a place in the Aspirants category of this EMEA assessment further solidifies our efforts in our transformational CX journey. Ahmed Refky, CEO, Raya CX said, “We are certainly happy with Everest Group’s recognition in the EMEA CXM PEAK Matrix®, as it’s a good translation to our stepped-up ambitions for growth.

Business Process Outsourcing 52

Business Process Outsourcing Customer Support Outsourcing Marketing 52

Globalization Partners

AUGUST 15, 2022

Globalization Partners has once again been named Employer of Record (EOR) Industry leader by NelsonHall. Our robust strategic partner roadmap to meet current and anticipated future technology, customer, worker, and strategic growth initiatives. For the Full Report. Please download here.

Data Entry 98

Data Entry Research Out-Tasking Government 98

Zinnov

APRIL 4, 2023

Listen to this insightful conversation where Hema Purohit, CTO, Healthcare & Public Sector, EMEA, Microsoft talks to Rajat Kohli, Partner at Zinnov , about the future of Healthcare and how smart hospitals will usher in a new era of seamless patient experiences.

Healthcare 52

Healthcare 52

Perficient Digital Transformation

AUGUST 4, 2023

Partnering with the right digital transformation service provider is vital to thrive in this digital age. Whether your business is just starting its digital transformation journey or seeking to enhance its current efforts, partnering with the right service provider can make all the difference.

Service 98

Service Right-Sizing Research Healthcare 98

Perficient Digital Transformation

MARCH 28, 2023

Swift adoption of the “digital oilfield” and other transformational efforts requires an IT solutions partner with deep industry knowledge and custom strategies built with the goals of oil and gas companies. Our structure and capabilities are well suited for companies that operate globally.”

Advisory 64

Advisory Reduced Costs Out-Tasking Research 64

ScaleHub

JANUARY 25, 2023

Read our primer on Impact Sourcing: what it is, why companies should consider it, and how ScaleHub puts it into action with the help of trusted partners. We can tell you, without a doubt, that Impact Sourcing with our BPO partners has made a significant difference. What is Impact Sourcing?

Impact Sourcing 98

Impact Sourcing Sourcing Data Entry Business Process Outsourcing 98

Raya Contact Center

MARCH 10, 2022

He added, “Raya CX adopts a comprehensive strategy that aims to promote the CX of our partners. Last quarter of 2021, RCX won five awards at the 16th Annual EMEA awards of Contact Center World (CCW) – an international association working to boost the practices of contact center services providers and customer experience.

E-Commerce 98

E-Commerce Business Process Outsourcing Retail Insurance 98

Raya Contact Center

FEBRUARY 24, 2022

He added, “Raya CX adopts a comprehensive strategy that aims to promote the CX of our partners. Last quarter of 2021, RCX won five awards at the 16th Annual EMEA awards of Contact Center World (CCW) – an international association working to boost the practices of contact center services providers and customer experience.

E-Commerce 98

E-Commerce Business Process Outsourcing Retail Insurance 98

Perficient Digital Transformation

FEBRUARY 15, 2023

Splash, OneStream’s annual Global User Conference and Partner Summit , is only two months away – April 17-20 in Washington, D.C.! “OneStream customers and prospects will fill the seats to hear how partners like Perficient bring the platform to life. The official schedule is now available !

Manufacturing 64

Manufacturing Finance Out-Tasking Administrative 64

Hyland

AUGUST 2, 2022

Industry influence grows at 2022 Partner Summit. What you need to know: Hyland’s 2022 Partner Summit brought record attendance over 60 sessions that outlined the latest content services technology, cloud-based solutions and more. > Read it all: Hyland drives record attendance at 2022 Partner Summit as partner influence grows.

Cybersecurity 52

Cybersecurity Engineering Automation Regulations 52

ScaleHub

OCTOBER 18, 2022

Sales team expansion Our new sales teams in the EMEA and US regions lead the way in our continued global expansion. With our growing network of partners and a truly unique offering, we’re excited to see where ScaleHub goes next. A look ahead The demand for accurate, high-quality data is on the rise.

Sales 52

Sales BPO Accounting Marketing 52

CDS

JUNE 17, 2021

Every geographic region has shown impressive growth, with new large enterprise accounts in North America, EMEA, and APAC as well as strong growth with each major OEM partner. We thought the market opportunity was very promising and that talent and the right strategy would be the keys to success.

Accounting 52

Accounting Software Engineering Sales 52

TTEC

NOVEMBER 12, 2021

Check out all other CX Pod Europe podcasts here: www.ttec.com/emea/cxpod. Formerly the National Outsourcing Association (NOA), they rebranded in 2016 and continue to be an industry association and professional body for strategic sourcing. Production/ Sound Engineer: Alex Diaz - th3cult.co.uk.

Strategic Sourcing 52

Strategic Sourcing Sourcing Outsourcing Engineering 52

CDS

JANUARY 31, 2023

In addition, the company continued to expand relationships with its OEM partners, added more than 600 new customers, and elevated their executive team with the appointment of Mark Nickel as Chief Financial Officer. Company achieved record growth with 619 new customers, expands executive team EATONTOWN, NJ.,

Service 52

Service Finance Engineering Customer Support 52

ScaleHub

MAY 18, 2022

Represented by Susanne Richter-Wills , Vice President Sales EMEA, ScaleHub will present “Scalable Automated Crowdsourcing Solutions,” during which Susanne will, among other topics, discuss crowdsourcing and its impact on staffing shortages. Find more information, including a complete schedule and link to tickets, on the Forum’s website.

Shared Services 52

Shared Services Outsourcing Co-Sourcing Service 52

Perficient Digital Transformation

FEBRUARY 9, 2022

According to the report, in Forrester’s June 2021 Service Provider Pulse Survey, 80% of technology decision-makers are seeking external partners to improve self-sufficiency. EMEA, and 24.8% When evaluating MAD services offerings, most companies want help to: “Deliver modern products and applications…”.

Service 69

Service Manufacturing Healthcare Software 69

CDS

JULY 21, 2021

CDS’ international supply chain and intelligent logistics, powered by the patented CDS Raytrix MVS platform, enabled a seamless market entry with the support of established global OEM partners. New channel partners in Britain and Japan have also cemented the company's position in those markets over the last year.

Government 52

Government Marketing Efficiency Service 52

ScaleHub

SEPTEMBER 8, 2021

When leveraging the right crowdsourcing partner, you can reduce your operating costs, including substantial overhead and increased personnel, and improve your data accuracy to a rate of 99.x%. ScaleHub and Dyanix, a ScaleHub Sales Partner, have joined forces for our forthcoming webinar. EMEA customer cases. REGISTER NOW.

Reduced Costs 52

Reduced Costs Data Entry Business Process Outsourcing Operational Costs 52

CDS

SEPTEMBER 6, 2022

CDS offers post-warranty support services through OEMs and channel partners, servicing a diversified customer base throughout the Americas, EMEA, Asia Pacific, and Japan. Its Raytrix MVS software platform offers a range of mission-critical data center hardware maintenance and support for high-end storage, server and network equipment.

Engineering 52

Engineering Service Accounting Automation 52

Raya Contact Center

SEPTEMBER 6, 2021

Raya CX has been an established outsourced CX provider serving EMEA for the past 20 years. RAYA CX has been the customer experience partner and global services provider for fortune 1000 brands in North America, Europe, the Middle East, and Africa since 2001. I’m delighted to welcome Sam Hanna to the team. email: mina_habib@rayacx.com.

E-Commerce 52

E-Commerce Business Process Outsourcing Offshoring Customer Support 52

ScaleHub

JANUARY 25, 2022

Along with the addition of Susanne Richter-Wills as VP Sales EMEA , we’re pleased to welcome Claus Meggers as Senior Customer Success Manager. Based on my experience with European partners, I can say that this expertise is hard to beat.”. I have known most of the ScaleHub team members for many years.

Management 52

Management Sales Managed Services Government 52

Everest Group

DECEMBER 7, 2021

Partnerships – DCT product vendors increasingly seek to partner with specialists to enhance the delivery of auxiliary services. Both THREAD and Medable have established offices in Dublin, Ireland to expand their presence and grow the market for decentralized trials in the EMEA region.

Sourcing 52

Sourcing Research Design Marketing 52

Avasant

DECEMBER 13, 2021

Figure 1 from the full report illustrates these categories: Srinivas Krishna, managing partner, Avasant UK and EMEA, congratulated the providers noting, “Rapidly evolving customer behavior and emerging business and operating models have made digital adoption more important than ever.

Service 52

Service Streamline Operations Sales Collaborations 52

Everest Group

NOVEMBER 9, 2022

MPHRO providers can be highly valued advisors and partners in addressing these challenges. North America and EMEA (Europe, Middle East and Asia) dominate the HRO markets as greater than 70% of the new deals emerge from those signing regions. billion by 2026.

Human Resources 59

Human Resources Research Retail Manufacturing 59

Hyland

NOVEMBER 1, 2022

What you need to know: Technological ingenuity and perseverance shown in the early days of the pandemic are now finding their way into workflows, wrote Tim Hood , Hyland’s vice president of EMEA and APAC, for Digitalization World. The 60-second download: Hyland partnered not only with Bottas himself, but with the team.

Robotics Process Automation 81

Robotics Process Automation Healthcare Automation Out-Tasking 81

The Hackett Group

OCTOBER 5, 2023

According to Vin Kumar, managing partner, AI and Digital Operations practice leader at The Hackett Group ® , “This year’s winners demonstrate the real progress that’s being made as automation becomes more intelligent. The partner included a lot of local exceptions in the 70+ countries where the company operates.

Advisory 59

Advisory Pharmaceuticals Banking Sourcing 59

Hyland

AUGUST 30, 2022

Finally, improvements to Hyland’s AP Automation for SAP solution support EMEA-specific tax and GL coding needs, enabling global organizations to reduce regulatory risk and ensure compliance with tax regulations. > Whether you are looking to finish the year strong or start preparing for next year’s plan, you need a partner you can trust.

Administrative 52

Administrative Automation Healthcare Regulations 52