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Are Investors Right to Be Nervous about CXM Providers? Well, It Depends! | Blog

Everest Group

Read on to discover strategies to improve CXM provider success in a technology-driven market. This has mainly been driven by nervousness in the market about how generative AI will impact the need for contact centers, especially in the way they are operated today, which is very reliant on vast numbers of people.

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Revolutionizing Risk: Exploring Actuarial Outsourcing in Insurance | Blog

Everest Group

Outsourcing is a growing trend in the insurance industry to transform the actuarial function by reducing costs, creating innovation, increasing efficiencies, and filling the talent demand. These trends reflect the industry’s commitment to staying ahead in a competitive market. Contact us to learn more.

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NetSuite AI for Smart Retail: Drive Growth & Efficiency

Amzur

In this blog, we’ll explore how NetSuite, with its AI capabilities, can be a game changer for demand forecasting, inventory management, and the way you connect with customers. Without the right tools, retailers are constantly struggling, making hasty decisions that negatively impact their bottom line.

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The Future of Work: Enhancing Efficiency with AI-Powered Low-Code Automation

Amzur

In this evolving environment, low-code automation empowered by AI emerges as a powerful tool to optimize efficiency, unlock human potential, and pave the way for a more productive future. In this blog, our goal is to look into the rise of AI-powered low-code automation and the ways it makes that happen in a work setting.

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Hiring A Virtual Assistant For Digital Marketing Tasks

Outsource Workers

Digital marketing has become an integral part of running a successful modern-day business. Hiring a virtual digital marketing assistant is a vital part of reaching a mass audience who could be interested in buying the services or products you have to offer. What Is A Digital Marketing VA?

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BigTechs’ Play in Generative AI in Healthcare | Blog

Everest Group

The healthcare sector is increasingly interested in harnessing generative AI capabilities to drive operational and cost efficiencies. Discover the latest developments, challenges, and outlook for generative AI in healthcare in this blog. We will continue to closely follow how BigTechs’ GAI play evolves in the payer market.

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Customer Data Platform – The Torchbearer of the Personalization at Scale Movement | Blog

Everest Group

Customer Data Platforms (CDPs) enable brand marketing teams to build hyper-personalized campaigns and retain high-value loyal customers. Seizing opportunities in this growing market can set brands apart. Learn how to achieve personalization at scale in the second blog in our series. . Choosing the right CDP. Engagement.