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How Backstage streamlines software development and increases efficiency

IBM Services

Even the best organizations face challenges about the scale and scope of governance and efficient streamlining of their resources across the enterprise. It is crucial to align these different, well-meaning standards, while enabling our developers to cross silos and organizational boundaries to gain efficiencies.

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Outsourcing Policy Management: How BPO/Call Centers Can Help Companies Streamline their Operations

Redial

One way to achieve this is through outsourcing policy management. Outsourcing this service allows companies to focus on main activities like keeping track of service and product innovation while delegating the management of their policies to experienced professionals.

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How To Use Google Workspace For Project Management?

31 West

Google Workspace is an easy and suitable way to manage your projects. The best part is you can use other third-party tools within the workspace platform and organize the tasks efficiently. Let’s learn how to manage projects using google workspace. Its tabular format is ideal for creating job listings.

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Cost-Efficient Customer Service: Quality without the Price

Simplr

As more businesses look to cut costs wherever possible, especially within CX, it presents challenging questions for management: Is outsourcing to a legacy call center sustainable anymore? In this article, we’ll explore what customer service costs entail and how make efficient improvements without sacrificing quality.

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6 ways generative AI can optimize asset management

IBM Services

Every asset manager, regardless of the organization’s size, faces similar mandates: streamline maintenance planning, enhance asset or equipment reliability and optimize workflows to improve quality and productivity. They require job plans and work instructions for asset failures and repairs. Generative AI can: 1.

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How to build a successful talent management strategy

IBM Services

An organization is only as strong as its talent pool, so organizations have increasingly embraced talent management as a core component of their overarching strategy. Talent management, which often encompasses talent development , recruitment, onboarding and other facets of the employee lifecycle, is essential for keeping top talent happy.

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Job Satisfaction: An Award-Winning BPO Company’s Secrets

VXI

Job Satisfaction should be the employers’ number one priority, but unfortunately, not all attain this objective. One might think that the COVID-19 pandemic only made employee satisfaction worse, but recent job satisfaction figures reveal that employees are happier now than even before the pandemic.

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