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What can AI and generative AI do for governments?

IBM Services

When implemented in a responsible way—where the technology is fully governed, privacy is protected and decision making is transparent and explainable—AI has the power to usher in a new era of government services. Agency for International Development’s Global Health Supply Chain Program.

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Perficient Included in Forrester Trends Report: Rethink Enterprise Applications Governance

Perficient Digital Transformation

Perficient, a leader in digital transformation, has been included as a company interviewed in Forrester’s recent report, “ Rethink Enterprise Applications Governance : Refocus Applications Governance And High-Performance IT Exploiting New Technologies To Win, Serve, And Retain Customers.”

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Ethical AI in Video Interviews: Compliance and Data Governance

Perficient Digital Transformation

The Advantages of Video Job Interviews Video job interviews have gained popularity for several reasons: Geographic Flexibility: Employers can interview candidates from anywhere, eliminating the need for costly and time-consuming travel. NLP and other tools can help identify potential issues and facilitate necessary adjustments.

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How to use foundation models and trusted governance to manage AI workflow risk

IBM Services

This is where AI governance comes into play: addressing these potential and inevitable problems of adoption. AI governance refers to the practice of directing, managing and monitoring an organization’s AI activities. An AI governance framework ensures the ethical, responsible and transparent use of AI and machine learning (ML).

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Putting citizens at the center of government services with AI

IBM Services

As governments around the globe continue experimenting with the use of AI, and looking into ways to tap into foundational models offered by generative AI, one important question stands out: How will citizens benefit from the technology? The public sector is called just that for a reason: the public should always be the priority.

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Unlocking Efficiency and Excellence: The Benefits of Outsourcing Customer Service to Mexico

Intugo

Unlocking Efficiency and Excellence: The Benefits of Outsourcing Customer Service to Mexico Prioritizing customer satisfaction, companies now consider outsourced customer service a necessity. Moreover, the Mexican government has implemented policies and initiatives to encourage foreign investment and outsourcing.

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How governments can improve digital experiences for citizens

IBM Services

Modernizing governing bodies worldwide is a pressing need and includes a growing obligation to provide accessible and transparent digital experiences for all citizens to address the inefficiencies and limitations of legacy systems. Over time, these systems expand organically, and upgrading or extracting them becomes increasingly challenging.