Sat.Feb 06, 2021 - Fri.Feb 12, 2021

article thumbnail

Automation in HR—Optimize Onboarding with Bots

Automation Anywhere

Human Resources (HR) is a critical strategic function in a modern-day enterprise that is regularly evolving, adapting to the corporate world's ever-changing landscape. With evolution comes new HR processes that can be long, tedious, and time-consuming in the initial stages of framing them. In their current form, all HR processes can be categorized into four stages, namely: talent management, compensation and benefits, training and development, and compliance.

article thumbnail

Philippine IT-BPOs to Support Property Sector Recovery

SourceFit

The Philippines’ real estate and property industry showed signs of early recovery after taking the brunt of the COVID-19 pandemic disruptions. Projected expansion of Philippine IT-BPOs (information technology-business process outsourcing) in business districts in and outside Metro Manila would boost the market even further. Outsourcing Business Functions to Philippine IT-BPOs.

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

If digital transformation is a journey, what’s the destination (and are we there yet)?

Hyland

Digital optimization is great, but it’s only the starting point for the journey you need to take to meet your customers in the digital world. The post If digital transformation is a journey, what’s the destination (and are we there yet)? appeared first on The Hyland Blog.

59
article thumbnail

Why The Philippines have the Best Order Taking Call Center?

Magellan Solutions

Are you considering getting an order taking call center? But you worry that you might not get the best? Why not outsource it to the Philippines? When we say order-taking , we mean the service of recording down customer’s orders. Although it sounds so effortless when we define it, it’s actually a very complicated task. You have to consider many things, and you need to have a laser focus on details.

article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

article thumbnail

Video – International payroll and managing international operations

UnaTerra

Recorded on 26th January 2021. (UnaTerra regularly hosts webinars on. Read more. The post Video – International payroll and managing international operations appeared first on UnaTerra.

Payroll 52
article thumbnail

RPA Blueprint: Top Strategies for Advancing Your Automation Journey

Automation Anywhere

Many automation stories may start the same, but each journey can vary significantly from one company deploying RPA to the next. Some companies seem to take longer to get their bots off the ground, while others manage to scale significantly in the same time frame. What’s their secret? After supporting the automation success of well over 4,000 Automation Anywhere customers across the globe, we have identified three stages of automation maturity that will help you assess your current standing and l

More Trending

article thumbnail

Outsourcing Data Entry Projects Philippine Companies Offer

Magellan Solutions

When to outsource data entry projects. Are data related tasks eating too much of your time? Is the labor market rate in your country getting higher? Finding it difficult in finding the right people who meet your expectations? Or you simply don’t have ample space? This article discusses what we have achieved with our clients when they decided to partner with us.

article thumbnail

Key Trends Shaping The Workforce Of The Future – Kevin S. Parikh Featured in Forbes

Avasant

The post Key Trends Shaping The Workforce Of The Future – Kevin S. Parikh Featured in Forbes appeared first on Avasant.

article thumbnail

Why Integrate AP Automation with Your Media Planning Software

IPS

Buying ads doesn't sound so hard. But the reality of paid media is much different.

article thumbnail

How to Use Procurement Technology to Your Advantage

https://www.hcmworks.com/blog

Procurement professionals are a critical part of any successful strategy for purchasing goods and services. These specialists help businesses balance quality and cost, maintain profitability, and develop supplier relationships. However, the widespread supply chain disruptions and fluctuations in demand caused by the COVID-19 Pandemic has caused many businesses to reevaluate their risk assessments.

Service 40
article thumbnail

Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

article thumbnail

Best Virtual PA Sevices

Magellan Solutions

How much it cost for a virtual assistant. Basic administrative tasks cost around $15-25 per hour. Meanwhile, you pay customer service executives $25-30 for an hour. For more complex tasks, the expected salary would reach at least $50. . An experienced assistant may charge more. Their years of expertise do not come cheap anymore. With more years of experience, the higher their expected salary is.

article thumbnail

Maximizing Integration Value and Avoiding the ‘M&A Leaky Bucket’ Syndrome

Aspirant

M&A Promises vs. Reality.

52
article thumbnail

What is BPO (Business Process Outsourcing)?

Redial

Businesses worldwide are continuously looking to improve their processes while ensuring that the cost involved is sensible enough to put things in motion, BPO Services are crucial in giving you the advantage you need in a competitive world. When considering the next steps in growing your business, there are vital factors to put onto the table, easily accomplished by the right BPO Company and their services.

article thumbnail

Choosing an RPA Champion

Automation Anywhere

When our customers and partners start their automation journey, they can quickly scale up to 5, 10, then 50 bots, and then the question we often hear is, “How can we leverage this automation capability across different teams or divisions, or even across the entire company?” Consider automation champions —those sparkling gems in your organization who have already worked on automation, who are passionate about what they do, and about the benefits automation has brought to them.

article thumbnail

The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

article thumbnail

Dental Answering Service in the Philippines

Magellan Solutions

Are you looking for dental answering services? Why not outsource in the Philippines? The amount of work in a dental office is tremendous. Dentists have to reach out to patients, make and screen calls, and so much more. And these are all admin works, not their actual job yet. As you can imagine, this takes up all the time that a dentist has. Doing back-office tasks is not only time-consuming, but it’s also inefficient.

article thumbnail

It’s 2021. Are You Going to RFP for Your Contact Center This Year?

Blue Ocean

After a year flirting with the ever-present “pause” button, we’re seeing many more businesses hit the gas on their customer care program—in particular, seeking out the right outsourced partner. Sound like a familiar scenario? If so, the RFP is about to become the friend you love to hate. It’s a necessity—but it doesn’t have to be a headache. Listen to the audio or read the article.

article thumbnail

The 3 key components of employee engagement

The Scalers

Many organisations underestimate the impact of employee engagement. And they’re making a mistake because of it. Engaged employees can be an invaluable asset in driving success and cultivating a positive workplace culture. But how can you — as a reputed business leader — foster a sense of belonging and dedication in your company? In this article, we’ve listed the three essential components of employee engagement you need to support and maintain a passionate, committed, and inspired workforce.

article thumbnail

H-1B Visa Program Updates: Two Changes Your Company Needs to Know

Velocity Global

In October 2020, The United States Department of Labor (DOL) and Department of Homeland Security (DHS) announced a new restriction to the H-1B worker visa program. Before the rule change, companies hiring overseas workers used a lottery system to apply for the H-1B worker visas. The October 2020 rule replaced the lottery with a wage-based system that increased costs for companies looking to hire H-1B workers. .

article thumbnail

Building A Superstar Global Workforce: What We Aren’t Talking About Enough

Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

article thumbnail

Upgrade Your Business: Get an After Hours Answering Service

Magellan Solutions

Let’s upgrade your business now by getting an After Hours Answering Service! You’re a proud owner of your business. You have poured your heart and sweat into managing it and growing it. You hire the best people as much as you can, and you wake up every day to get a head start. But one day, you begin to see a decrease in satisfaction. Customers start to complain about the lack of a 24/7 service.

article thumbnail

What are The Different Virtual Assistant Services?

Magellan Solutions

Virtual assistant services in the Philippines. As long as you are in the business, you will definitely need a virtual assistant. Hiring VA’s are being considered especially with the technology developments. Creative projects . A creative VA has already invested time in learning many programs. Learning Photoshop or Lightroom takes time and effort. Even free graphic programs like Canva take time to understand and navigate. .

Service 52
article thumbnail

The World of Modern Customer Support

Magellan Solutions

What defines customer support from customer service? Modern customer support is not exactly the same as customer service. The only similarity is that they employ customer service techniques. . The new customer support applies the principles of customer service in helping customers. It is available for both voice (phone calls) and non-voice (live chat and email) operations.

article thumbnail

Telehealth in Healthcare BPO

Magellan Solutions

Companies are now getting Telehealth services from their Healthcare BPO partner. But why? Telehealth gains its popularity overnight as soon as the pandemic hits the globe. With many restrictions put up by the government, staying at home becomes mandatory. It also forces businesses to limit their operations for the safety of everyone. These include healthcare providers like hospitals and clinics.

article thumbnail

ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

article thumbnail

Why Hire an Order Taking Call Center?

Magellan Solutions

What is even an order taking call center? And why do people keep on saying they need it? A missed call is a missed opportunity. Do you agree? Delays in processing orders is a huge turn off for customers. Everyone wants to feel valued. We don’t want to waste our time waiting for the next person to attend to our simple request. We want it to be fast yet efficient and concise.

article thumbnail

Filipino Virtual Assistance in Finance Advantages

Magellan Solutions

Need help with your finances? Let me tell you the advantages of hiring a Filipino Virtual Assistant! Filipinos are inherently smart with their finances. People admire them for their street smarts and ability to save money. The Philippine government initiated steps to increase financial literacy in the country. These measures include: The enactment of Republic Act (RA) no. 10679.

Finance 52
article thumbnail

Call Center Services Philippines: A Post-Pandemic Advantage

Magellan Solutions

Call Center Services Philippines Is Advantageous For The Post-pandemic Global Chain. Asian Development Bank claims that the post-pandemic trade landscape would change. It would turn more weight into digital and services trade. That the Philippines is in the best position to take advantage of this shift. The country has a comparative advantage. Due to its position as the World’s Call Center Capital and is a great choice for customer service.

article thumbnail

Call Center Business Philippines: Top Services

Magellan Solutions

Call Center Business Philippines: Best Services. The call center business in the Philippines is perfect for any business. In fact, it is the BPO Capital of the World. This industry is so in-demand that many companies are outsourcing here every year. The Philippines BPO is also ready for the COVID-19 pandemic. There are several protocols made by companies and the government to continue the operations.

article thumbnail

Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

article thumbnail

Call Center in Philippines is a Resilient Market

Magellan Solutions

A Stable Call Center in Philippines Is A Great Choice For Your Business. The call center industry in the Philippines is considered as mature, fragmented, and highly competitive. This in turn creates a dynamic but fierce competition among BPO companies in the country. . BPO Philippines is Still the Best Destination. The ongoing pandemic left the world shaken up.

article thumbnail

Virtual Assistant Services for Legal Offices

Magellan Solutions

Virtual Assistant Services for Legal Sector. Law offices are one of the most cluttered places. In fact, they a lot of emails, phone calls, and paper documents everywhere. That’s why hiring a Virtual Assistant is an efficient choice. Lawyer’s primary task is to attend court hearings and defend their client. Most of their time is outside the office.

Service 52
article thumbnail

Why The Need For A Virtual Office Assistant

Magellan Solutions

Virtual Office Assistant Can Help Maximize Your Processes. Advent of technology made everything turn things virtual. This made repetitive tasks easier and faster. Assistants are often hired as a support in whatever position a person may be in. . But what if hiring an in-house talent is expensive? Startups and small to medium businesses can relate. Why Choose A Personal Assistant Online from a Philippine BPO Company?

BPO 52
article thumbnail

A Journey to the Philippines BPO

Magellan Solutions

Exploring the Philippines BPO Geography. The Philippines has 7,640 islands that have different cultures. The diversity is evident because of the various ethnicity in different regions. It is the reason why foreign corporations love to outsource in the country. The Philippines BPO has the reputation of being flexible in any industry. The call centre companies came from different regions of the country.

BPO 52
article thumbnail

A Deep Dive Into Supply Chain Strategy: Why Yours Isn't Working

Speaker: Michelle Meyer, Founder and CEO of MatterProviders

Michelle Meyer is the Founder and CEO of MatterProviders, and a supply chain professional of over 30 years. Fortunately, she's here to walk you through the future of supply chain strategy and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new, innovative supply chain design in this post-pandemic era of economic uncertainty.