Perficient Digital Transformation

MARCH 7, 2022

Whether you build websites or pay someone else to do it, building for web accessibility is a best practice. Did you know that according to the Colour Blind Awareness Organization , as many as 1 in 200 women and 1 in 12 men are color blind? Or, that according to the CDC , 1 in 4 adults living in the U.S. have some type of disability? Now, you may be looking at your current website and wondering if you really need to update your site to meet WCAG 2.1 accessibility guidelines.

Design 115

Design Service 115

Forrester Digital Transformation

MARCH 7, 2022

Forrester predicts that in 2022, one in 10 experienced security pros will exit the industry. This brain drain is the result of a few dynamics colliding: poor financial and advancement incentives; general stress and burnout impacting security teams; and cybersecurity’s dirty little secret, workplace toxicity! And cybersecurity isn’t immune to the hidden epidemic impacting women’s ability […].

Cybersecurity 246

Cybersecurity Risk Management Risk Management Management 246

Provana

MARCH 7, 2022

While speech solutions have certainly been successfully used for recording 100% of phone conversations to help you safeguard against compliance risks, adherence to compliant script in real-time has become a genuine concern for many agencies lately. This explains why collection agencies might not just analyze voice recordings under their post-call speech analytics goals, but also dig deep into live calls with real-time speech analytics to gather actionable insights on items like talk-offs, compli

Analytics 95

Analytics Call Center 95

The Global Small Business Blog

MARCH 11, 2022

©iStock/Jakub Laichter Giant global businesses in every sector are suspending, severing ties, closing, exiting, stopping or pausing activities in Russia following the invasion of Ukraine. Why it matters: In addition to condemning the invasion, the companies see an impossible environment — from worker safety to the logistics of getting supplies, financial and sales disruption and the complexity of complying with sanctions.

Sales 181

Sales 181

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Groove Technology

MARCH 10, 2022

eCommerce is seeing unprecedented growth. While online shopping has advanced significantly over the last several years, it has become an indispensable service in the aftermath of the global pandemic. Retail eCommerce sales are expected to climb to $5.542 billion by 2022, according to projections. While selling online is frequently the primary business strategy, it is also proving to be a viable alternative for firms experiencing a drop in brick-and-mortar sales.

Retail 130

Retail Manufacturing Sales Customer Service 130

Forrester Digital Transformation

MARCH 10, 2022

B2B buyers are making decisions on behalf of their employer and must constantly balance not only the risk factors of their organization and the functions they represent but also their own professional risk factors. New Forrester research illustrates how complex this decision-making process can be and shows how risk avoidance and defensive decision-making often dominate […].

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Research Sales Marketing 246

The Global Small Business Blog

MARCH 7, 2022

©2022 Women Entrepreneurs Grow Global. All rights reserved. We salute and celebrate all women entrepreneurs and business owners who make the world their business! Women Entrepreneurs Grow Global® , a nonprofit that educates women entrepreneurs and business owners on taking a business global, is powered up everyday and ready to serve the needs of women who aspire to take their businesses global.

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Groove Technology

MARCH 7, 2022

Chúc m?ng ngày qu?c t? ph? n? 8/3. Th??ng g?i t?t c? nh?ng ng??i ph? n? tuy?t v?i, nh?ng n? khách hàng, ??c bi?t là các n? Groovers c?a chúng tôi, xin hãy bi?t r?ng th? gi?i này t??i ??p h?n chính là nh? có các b?n. C?m ?n vì ?ã tr? thành ánh m?t tr?i r?c r? cùng v?i nh?ng ?óng góp ý ngh?a cho xã h?i và công ngh?. Nhân ngày ??c bi?t này, cùng v?i món quà nh?

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Forrester Digital Transformation

MARCH 9, 2022

Far from a short-term talent crunch, the so-called “great resignation” has been 10 long years in the making. If you respond to it with short-term measures, you will miss the underlying drivers of today’s talent problems and leave yourself struggling to manage the future of work. In my new report, Unpacking The Hype About The […].

Management 246

Management 246

McKinsey and Company

MARCH 9, 2022

Nearly half of the employees who voluntarily left the workforce during the pandemic aren’t coming back on their own. Employers must go and get them. Here’s how to start.

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Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

The Global Small Business Blog

MARCH 10, 2022

©iStock/kb79 McDonald’s and Coca-Cola are closing their Russian operations. McDonald’s CEO Chris Kempczinski sent a note to staff yesterday afternoon (3/8/22) saying, “Our values mean we cannot ignore the needless suffering unfolding in Ukraine.” Is it really about McDonald's values? #BoycottMcDonald s had become a trending Twitter topic, and the Golden Arches ultimately decided to fold.

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Perficient Digital Transformation

MARCH 9, 2022

I recently connected with one of our senior project managers, Inna Suarez, to discuss what it’s like to serve Perficient’s healthcare clients. We discussed what Inna values most about Perficient’s culture and her team. I loved hearing Inna’s thoughts on what makes the Perficient community special, and I’m sure you will too.

Management 119

Management Healthcare Insurance Collaborations 119

Forrester Digital Transformation

MARCH 7, 2022

Forrester continues to cover the increasing collision of brands and politics. We’ve even predicted that, in 2022, 10 big brands will step in where governments fail to act. But the situation in Ukraine is different than other (past or present) issues on which companies have taken action. It’s not caught up in the current culture […].

Government 246

Government Marketing 246

McKinsey and Company

MARCH 9, 2022

Senior executives at leading companies reveal their commitment to move from defensive risk management to a forward-looking stance based on strategic resilience.

Risk Management 118

Risk Management Risk Management Management Finance 118

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

Supply Chain Management

The Global Small Business Blog

MARCH 5, 2022

©2022 Laurel J. Delaney. All rights reserved. "You have to go on and be crazy. Craziness is like heaven." – Jimi Hendrix.

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Perficient Digital Transformation

MARCH 11, 2022

The IT Mission. Considering the increasing cyber threats, our Chief Information Security Officer (CISO) asked our IT manager to elevate the IT security systems of our business unit by a notch above its current state. He had a weeks’ time to come up with a plan for the same. With the same thought, the IT manager left for the day as it was already late for his kid’s birthday party.

Event Management 116

Event Management Administrative Management Software 116

Forrester Digital Transformation

MARCH 9, 2022

Between February 28 and March 3, the leading global telecoms and networking event, Mobile World Congress (MWC), took place in Barcelona. The event was hosted as a hybrid event. It attracted about half the attendees that it saw before the pandemic struck, namely 60,000 attendees. The event organizers reduced the floor space accordingly. Nevertheless, there […].

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Automation Anywhere

MARCH 10, 2022

As the effects of the pandemic appear to be waning, most businesses (63%) say retaining employees is more difficult than hiring them, according to new research. And many (81%) say that employee turnover is a “costly problem.” It’s the Great Resignation, which is in full swing two years after the first lockdowns were announced. More than 4.3 million workers quit their jobs in December 2021, according to the Labor Department’s latest Job Openings and Labor Turnover report , ending a record-breaki

Automation 98

Automation Robotics Process Automation Out-Tasking Jobbing 98

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Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

Management

Raya Contact Center

MARCH 10, 2022

RAYA CX held a press conference this week to celebrate 2021’s milestones and unveil its 2022 strategy. The main strategic goal was pushing through with its directional change and digital transformation. With expansion plans into new regions and the growth of its digital suite of services, RCX is on the right track towards achieving its objectives. Just like Facebook’s rebranding and new name Meta, RCC’s transformation to RCX has been buzzworthy in the BPO industry.

Global Outsourcing 98

Global Outsourcing Business Process Outsourcing Outsourcing BPO 98

Perficient Digital Transformation

MARCH 7, 2022

The eyes of the world are on Ukraine. As the destruction and displacement have unfolded over the past several days, one transcendent theme has emerged: the power of humanity. Across the world, everyday people from all walks of life are committing their time, talent, and treasure to support the people of Ukraine, showing that the actions of one entity are not representative of the collective whole. .

Healthcare 116

Healthcare 116

Forrester Digital Transformation

MARCH 11, 2022

Each year, our planet has thousands of earthquakes. Most of them are small events, but a few powerful ones change the landscape. It’s hard to know if a tremor will turn into a major earthquake. B2B sales trends are like that, too. So let’s talk about two seismic shifts disrupting sales and marketing. Shift Number […].

Sales 130

Sales Marketing 130

Airswift

MARCH 10, 2022

Source: Frame Stock Footage/Shutterstock. The 2022 LinkedIn "Jobs on the Rise" report on the fastest-growing roles is out and guess what? Tech jobs make up half of the top 10 list! Canada's job market in its latest "Jobs on the Rise" report over the past five years. The publication aimed to show the most in-demand jobs during the pre-pandemic period up till now.

Jobbing 98

Jobbing Sourcing Marketing 98

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

Raya Contact Center

MARCH 10, 2022

The pandemic has had a monumental effect on people, businesses, and industries all over the world. The quick-service restaurant sector is no exception. With people’s fears over ordering takeout to an influx of orders in other markets and closures in some, it has had CXM managers on their feet. Working tirelessly to adapt and find better digital solutions.

Service 98

Service Marketing Management 98

Perficient Digital Transformation

MARCH 7, 2022

In this blog post, we will explore custom application development and its role in application modernization. Read about the first , second , third , and fourth pillars of application modernization. Custom Development within Application Modernization. Businesses can no longer survive with generic digital offerings that simply mirror their competitors’.

Software 99

Software Design Collaborations Managed Services 99

Forrester Digital Transformation

MARCH 11, 2022

Hello again! In 2021, I started highlighting our top research each month. As a research director, I get to not only see the final outcome but also all the work and client insights that went into its creation. For those who know me, I am quick to call these out via inquiry calls, but I’d […].

Research 130

Research 130

Wirtek

MARCH 9, 2022

2021 was a truly great year for Wirtek! We have delivered strong results during the first year of our Accelerate25 growth strategy and we are confident of continuing to deliver high growth in the years to come.

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98

Advertiser: G-P

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

Payroll

Raya Contact Center

MARCH 10, 2022

Black Friday comes around every year and customers are bombarded with deals, offers and massive discounts. However, it does come at a massive price. Customers’ time, money and sanity as well as major changes in retailers’ processes. So, before Black Friday rains upon us make sure your CX experience is optimized for bigger volumes, delivery delays, store queues and so much more.

Retail 98

Retail Customer Service Analytics Sales 98

Immedus

MARCH 8, 2022

Immedis recently announced our partnership with Oracle and listing on Oracle Cloud Marketplace. Organizations who utilize Oracle Fusion Cloud Human Capital Management , a complete solution connecting every human resource process from hire to retire, now have access to a standard, bi-directional integration with the Immedis platform. This is great news for our mutual customers, and here’s why.

Payroll 98

Payroll Human Resources Finance Automation 98

Forrester Digital Transformation

MARCH 9, 2022

Though facing barriers, the B2B payment industry in APAC is not lacking innovations. Our recent research on the topic found that B2B payment innovations and trends in the region come from three dimensions. Technology and infrastructure upgrades modernize B2B payment processing Technologies such as cloud and APIs and new payment data and messaging standards such […].

Research 130

Research 130

Velocity Global

MARCH 8, 2022

DAYTONA BEACH, Fla., and BUCKINGHAMSHIRE, England, March 8, 2022 – The LPGA and LET announced today that Velocity Global, the Official Global Work Platform of both Tours, will sponsor the Velocity Global Impact Award. This honor will celebrate players who have helped to grow the sport of golf and to inspire the next generation of athletes to have a positive impact on the world.

Service 98

Service 98

Speaker: Michelle Meyer, Founder and CEO of MatterProviders

Michelle Meyer is the Founder and CEO of MatterProviders, and a supply chain professional of over 30 years. Fortunately, she's here to walk you through the future of supply chain strategy and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new, innovative supply chain design in this post-pandemic era of economic uncertainty.

Efficiency