Fri.Aug 26, 2022

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Forget Quiet Quitting — Tech Whistleblowers Go Out With A Bang

Forrester Digital Transformation

While social media is abuzz with “quiet quitting” as the latest trend in employee behavior, whistleblowers from tech companies are quitting in the loudest possible way and sounding alarms on the way out or shortly thereafter. On August 23, 2022, news emerged that Twitter’s former head of security, Peiter “Mudge” Zatko, had filed a whistleblower […].

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What Are Effective Customer Service Strategies?

31 West

Customer service? Your customers will never get enough of it. You have to keep working on it until you acquire your own fan base, it will celebrate you as an epitome of customer service one day. Why because 93% of customers are likely to make repeat purchases with companies that offer excellent customer service. One can never change the fact that you can count on service desk outsourcing though.

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Avasant Foundation Hosts First In-Person Graduation Ceremony in Guyana for Avasant Digital Skills Training (ADST) Program

Avasant

Los Angeles, CA I August 26th, 2022. On August 17th, the Avasant Foundation held it’s first in-person graduation ceremony for the Avasant Digital Skills Training (ADST) in Guyana, a program curated to address the increasing demand for digital talent in that country. Launched amid the Covid-19 pandemic, the training funded by IDB Lab, the innovation laboratory of the Inter-American Development Bank (IDB), is geared towards bridging crucial knowledge gaps so that deserving Guyanese youth are adequ

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First Step into the Tech Industry as a PR and Marketing Intern

Automation Anywhere

Interning at Automation Anywhere this summer as a public relations (PR) and marketing communications intern was one of the best experiences of my life. I didn't have much of a vision of how this internship would go before I joined the company. But after interviewing with the hiring manager and listening to the directors' careers and explanations of the company's business, I had a feeling that the internship would be very beneficial to me.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Author Talks: Into the unknown

McKinsey and Company

Nathan Furr and Susannah Harmon Furr provide a tool kit for navigating the growing uncertainty we face in our lives.

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Moving to One Minute TRACE Reporting: A Review of FINRA Proposed Changes to Rule 6730

Perficient Digital Transformation

Background. FINRA has been collecting and disseminating fixed income transaction information through TRACE since 2002. Fixed income markets have continued to change dramatically since 2002, becoming more global while an increasing percentage of trades are made on or by electronic trading platforms. With the move to electronic trading and increased trade volume, FINRA has been considering ways to provide more timely and detailed data to the marketplace and regulators.

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Taking the pulse of shifting supply chains

McKinsey and Company

Our latest survey shows global supply chains on the move.

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Proximity and Nearshoring Manufacturing to Mexico: What You Must Know

Ivemsa

Fast. Convenient. Cost-Effective. These are all factors business leaders look for in any operating strategy. For decades, Mexico manufacturing has delivered these benefits and supported global operations worldwide, which has allowed it to eventually evolve into the favored choice over manufacturing in China. The history of nearshoring success is largely due to the close proximity between the U.S. and Mexico, which ensures a faster, more convenient, and more cost-effective solution.

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Task Mining – Technology Provider Landscape with Products PEAK Matrix® Assessment 2022

Everest Group

Top Task Mining – Technology Providers. Task mining plays a key role in improving operational excellence, filling the automation pipeline, and accelerating organizations’ digital transformation journeys by providing a data-based approach to process optimization and automation. It is rapidly gaining traction across geographies and finding a wide range of use cases across business functions and verticals, as it helps achieve cost savings, improve operational efficiencies, and enhance employee expe

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A Typical Timeline for Moving Manufacturing to Mexico

Ivemsa

“As soon as possible” is typically the generalized timeline for any production. However, launching a new operation in a foreign country takes expert logistics coordination and industry experience to guide the process. The fastest way to begin manufacturing in Mexico is by partnering with a shelter service provider. A shelter can launch production in three to four months, compared to the six or seven months it takes to establish a new legal entity.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Connected Medical Device Services PEAK Matrix® Assessment 2022

Everest Group

Top Connected Medical Device Services. With the increased adoption of remote monitoring technologies, wearables, and smart implants, the medical devices industry is shifting toward building a connected care ecosystem that seamlessly integrates people, technology, and data across the care continuum. Enterprises are looking to augment their current device portfolios with digital technologies to support the patient journey across care settings.

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Indian IT Firms Cut Staff Bonuses as U.S., European Clients Tighten Budgets | In the News

Everest Group

India’s top IT services firms are freezing or cutting staff bonuses, worried that tightening budgets at U.S. and European clients who are bracing for a recession will sharply hit their own profits after a pandemic-led boom. “There’s growing conviction in businesses that we need to prepare for a (global) recession,” said Peter Bendor-Samuel , CEO of Everest Group, which provides research on IT companies globally. “The first thing they do is try to eliminate discretio