Mon.Jun 05, 2023

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How Secure Is The Data In Microsoft 365?

31 West

The growing popularity of the cloud-based work environment has encouraged businesses to move their operations to the cloud. While they are migrating the data online, a common question they ask is “What’s the security they can expect from the cloud”? The demand for SaaS, like Microsoft 365, is on the rise. But, does it feature crucial security tools?

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Today in Global Small Business: How Small Companies Can Reach Global Audiences

The Global Small Business Blog

©iStock/Feodora Chiosea What's affecting me, my clients, my colleagues and other global small business owners: How small companies can reach global audiences. Small business report 2022 from eBay. World Trade Center Utah is helping small businesses go global. Quote of the week: “Every problem is a gift — without problems we would not grow.” – Anthony Robbins Where are small businesses flourishing globally?

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RAYA CX Opens New Site in Riyadh to Expand its Presence in Saudi Arabia

Raya Contact Center

Riyadh, Saudi Arabia – June 4, 2023. RAYA CX, a subsidiary of Raya Holding for Financial Investments and trusted provider of customer service, technical support, and global services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa, is proud to announce the opening of its second site in the Kingdom of Saudi Arabia in the heart of Riyadh.

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7 steps for managing the work order process

IBM Business Partners

Work orders are the driving force behind any organization’s asset management apparatus. Whenever a person or entity submits a service request, the maintenance team that receives it must create a formal paper and/or digital document that includes all the details of maintenance tasks and outlines a process for completing the tasks. That document is called a work order.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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RAYA CX Opens New Site in Riyadh to Expand its Presence in Saudi Arabia

Raya Contact Center

Riyadh, Saudi Arabia – June 4, 2023. RAYA CX, a subsidiary of Raya Holding for Financial Investments and trusted provider of customer service, technical support, and global services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa, is proud to announce the opening of its second site in the Kingdom of Saudi Arabia in the heart of Riyadh.

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Red Hat Summit & Ansible Fest 2023 Recap

Perficient Digital Transformation

Last week, our team attended Red Hat Summit , in Boston, MA. This past event marks the first time Red Hat combined Ansible Fest with Red Hat Summit. During the three-day conference, Red Hat partners, clients, and vendors got together to hear from Red Hat leadership, industry experts, and get hands-on experience with Red Hat platforms. The Perficient team learned about new capabilities and technologies, heard new product announcements, and connected with peers and clients from across industries

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Let’s Meet at Ascend Next Week!

Perficient Digital Transformation

Perficient headed to sunny Orlando, FL to attend Ascend which is being held June 11-14 at the Caribe Royale Resort. Did you know that Ascend is where the Oracle user community comes together to share and learn through hundreds of education sessions, panels and networking events? If you are headed to the show, you’ll have an opportunity to meet with Crystal Fernandez, director Oracle ERP and Moises Gonzalez, portfolio specialist and learn how we’ve leveraged our extensive expertise in ERP ,

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Impact sourcing has never been more critical: IAOP OWS23 takeaways

Intelligent Sourcing

The return of IAOP’s Summit was the first in-person event since 2020 due to the Covid-19 pandemic. With a thoughtful relaunch, the 2023 Summit was designed to be a smaller, more intimate gathering. This new format provided an excellent opportunity for industry professionals to connect and discuss the latest trends in outsourcing. As a rising […] The post Impact sourcing has never been more critical: IAOP OWS23 takeaways appeared first on Intelligent Sourcing.

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Forecasting In Power BI

Perficient Digital Transformation

Forecasting is one of the important features of Power BI which helps take out insights from time series data. This blog is the continuation of my previous blog that is – “ Analytics Pane in Power BI / Blogs / Perficient ” where we have seen multiple analytics line and their uses, now in this blog we will see the following lines in detail: 1.Forecasting Line 2.Symmetry Shading 3.Error Bars line. 1.

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Impact sourcing has never been more critical: IAOP OWS23 takeaways

ScaleHub

With a phenomenal opportunity to dig into the up-and-coming trends in the outsourcing space, ScaleHub was thrilled to be part of the IAOP Outsourcing World Summit (OWS23) held in Chicago in May. The return of IAOP’s Summit was the first in-person event since 2020 due to the Covid-19 pandemic.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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500 permanent jobs created for unemployed youth in Cape Town

Intelligent Sourcing

Shadow Careers is an impact sourcing and job creation initiative which originated in Mitchells Plain, Cape Town. Since 2020, along with their partners, BPeSA, Harambee Youth Employment Accelerator, Sigma Connected, EXL, Ignition Group, Collinson Group, Boldr, and Nimble Group, they have created 500 permanent jobs for economically and socially excluded youth.

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Are Metaverse Experiences the Future of Customer Support?

NoonDalton

In today’s dynamic world, there is often a tendency for current trends and realities to impede the progress of future advancements. Brands and enterprises prioritize establishing solid foundations for their strategies before committing resources such as time, processes, and people to bring them to fruition. This cautious approach means that emerging technologies like the metaverse may encounter hurdles before gaining significant investments.

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Understanding the growing trend of unclouding

Infosys Consulting

Over the last decade, cloud computing has become one of the biggest trends in the IT industry and this trend is projected to grow for the foreseeable future as Gartner estimates more than 85% of organizations will embrace a cloud-first principle by 2025, and will not be able to fully execute on their digital strategies without the use of cloud-native architectures and technologies.

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Sourcing.Guru – Meet John Wei

Neo Group

Global Outsourcing Advisory, Data Governance, Risk Management Services | Neo Group

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Top 7 Benefits Of Using Google Workspace For Small Businesses

31 West

Google Workspace offers unmatched benefits for both established and small businesses. For example, as a small business owner, you can opt for an individual account. It provides additional benefits on primary features such as longer meeting times, enhanced storage, etc. So solopreneurs can experience more productivity by using Google Workspace from their personal Gmail, Yahoo, or Hotmail accounts.

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Cost-Efficient Customer Service: Quality without the Price

Simplr

[ Updated: June 5, 202 3] Training and onboarding of customer service staff can be costly and time-consuming. When you mix in the unpredictability of supply chain disruption and staffing issues, the grave financial risks of overstaffing, understaffing, and attrition start to add up. As more businesses look to cut costs wherever possible, especially within CX, it presents challenging questions for management: Is outsourcing to a legacy call center sustainable anymore?

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Using advanced scan settings in the IBM Cloud Security and Compliance Center

IBM Business Partners

Customers and users want the ability to schedule scans at the timing of their choice and receive alerts when issues arise, and we’re happy to make a few announcements in this area today: Scan frequency: Until recently, the IBM Cloud® Security and Compliance Center would scan resources every 24 hours, by default, on all of the attachments in an account.

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Securely Authenticating and Authorizing External Applications with Salesforce OAuth

Perficient Digital Transformation

Introduction: In today’s interconnected world, integrating external applications with Salesforce has become crucial for organizations to streamline business processes and enhance data management. To ensure secure access to Salesforce APIs, implementing proper authentication and authorization mechanisms is essential. In this blog, we will dive into the details of implementing OAuth 2.0 authentication and authorization for external applications accessing Salesforce APIs.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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Docker-Compose v1 end of life in June 2023. Welcome Docker Compose v2! Upgrade instructions

Perficient Digital Transformation

Docker has decided to sunset v1 of Compose so we need to update our docker stuff. Sitecore is working at their end to bring all the required support. Let’s take a look at what actions we as developers need to take in order to migrate to v2 smoothly. What is Docker Compose? Docker Compose simplifies the management of multiple containers, enabling them to collaborate effectively.