Fri.Jan 12, 2024

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How Jamworks protects confidentiality while integrating AI advantages

IBM Services

The integration of artificial intelligence (AI) has ushered in a new era of technological progress, offering a spectrum of benefits across industries. AI’s potential to revolutionize operations, enhance decision-making and drive innovation is undeniable. The advantages of AI are numerous and impactful, from predictive analytics that refine strategies, to natural language processing that fuels customer interactions and assists users in their daily tasks, to assistive tools that enhance acce

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Navigating the Challenges and Opportunities in Salesforce Industry Clouds: Service Partner Imperatives in 2024 | Blog

Everest Group

While industry cloud offerings are rising in popularity, they also present enterprise challenges and complexities. Service providers can help customers overcome obstacles by enhancing their capabilities with Salesforce Industry Clouds. Discover five essential strategies for providers to unlock the benefits of the Salesforce platform tailored to specific industries.

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IBM Cloud patterns: Private wireless network on IBM Cloud Satellite 

IBM Services

Communication service providers (CSPs) are teaming up with hyperscalers to offer private wireless networks that are owned and fully managed by whoever builds them. A private wireless network (PWN) provides the same kind of connectivity as public wireless networks, and enterprises must weigh the pros and cons of private wireless networks using 5G technology.

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Generation 2.0 of Digital Assets – Modernization Themes Driving the Revolution | Blog

Everest Group

While the future of digital assets was once uncertain, the recent surge in investments, partnerships, and pilot use cases spearheaded by banks and technology giants has laid the doubts to rest. This holds particularly true for cryptocurrencies, stablecoins, and Central Bank Digital Currencies (CBDCs). Our latest research provides valuable insights into the latest trends and the key players shaping the digital asset industry landscape.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Call Center BPO: Intugo’s Nearshore Advantage

Intugo

Call Center BPO: Intugo’s Nearshore Advantage What if you could revolutionize your call center operations, not by mere outsourcing, but by crafting your own nearshore hub in Mexico? The growing trend in call center BPO has taken a new turn with Intugo’s innovative approach, fusing the efficiency of outsourcing with the strategic benefits of nearshoring.

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Magellan Solutions’ 24/7 Tech Support Services

Magellan Solutions

Technical challenges can arise at any moment and disrupt your operations nowadays. That’s why Magellan Solutions’ 24/7 tech support is here to provide reliable assistance whenever needed. Experience the value of 24/7 technical support and how Magellan Solutions goes beyond being just a service provider. We are your strategic partner, committed to keeping your business ahead of the game.

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What are the Benefits of Hiring Employees from Australia?

Global Expansion

Explore the benefits of hiring Employees from Australia – from strong work ethics to diverse skills. Elevate your team and boost your business success.

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Malta revises social security and maternity fund contribution rates for 2024

Mercans

Changes in social security contribution Following the increase in the minimum wage to € 213.54 per week, Malta’s Commissioner for Revenue has published the social security and maternity fund contributions for 2024 tax year. Class 1 categories and rates are mentioned below: Category Description A Persons under 18 years of age earning not more than the amount indicated below.

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Call Center Dialers: Types, Benefits & Used Cases.

Go4Customer

Call center dialers stand as sophisticated and user-friendly tools, intricately crafted to streamline both outbound and inbound call processes. According to insights gleaned from a comprehensive survey orchestrated by a leading global call center outsourcing entity, it surfaced that, on average, call center agents allocate a mere 31.8 minutes to direct customer interactions for every hour of their bustling activity.

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Singapore – Central Provident Fund Ceiling Changes

Mercans

Changes in CPF ordinary wage ceiling Effective from 1 st January 2024, CPF Ordinary Wage (OW) ceiling applicable for mandatory CPF contributions in a calendar month has been increased from SGD 6,300 to SGD 6,800 per month. Additional wage ceiling shall continue to be calculated as per annual total wage ceiling applicable for CPF. The annual total wage (TW) ceiling for combined Ordinary Wage (OW) and Additional Wage (AW) remains unchanged at SGD 102,000.

Payroll 40
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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Protected: Reshaping Tomorrow: Exploring the Impacts of Return to Office and AI on Diversity & Inclusion | In-person Roundtable

Everest Group

This content is password protected.

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Taiwan announces 2024 minimum wage impacting insurance grades for social security contributions

Mercans

Effective from 1 January 2024, the Ministry of Labor in Taiwan increased the minimum wage amount from TWD 26,400 to TWD 27,470 monthly and from TWD 176 to TWD 183 on an hourly basis. The Ministry of Labor has amended the following insurance tables with respect to the above amendment. Table of grades of labor insurance salary The level 1 monthly insurance salary has been amended to TWD 27,470.

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eCommerce is Dead, Long Live Commerce

Perficient Digital Transformation

eCommerce has transcended its traditional boundaries set over twenty years ago, morphing into a holistic experience that extends far beyond mere online transactions. This recent transformation has been fueled by the integration of Artificial Intelligence (AI) into the Commerce ecosystem, propelling the industry into a new era of personalized, intelligent, and immersive shopping.

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Angola – Changes in tax rates 2024

Mercans

Changes in tax rates for employees Effective from 1 January 2024, personal income tax rates are amended for Group A segment incomes. The income earned by employees comes under Group A. The revised personal income tax rates are as follows: Monthly Income from (AOA) Monthly Income to (AOA) Threshold PAYE (AOA) Tax Rate (%) 0 100,000 0.00 0 100,001 150,000 0.00 13 150,001 200,000 12,500 16 200,001 300,000 31,250 18 300,001 500,000 49,250 19 500,001 1,000,000 87,250 20 1,000,001 1,500,000 187,249 21

Payroll 40
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Bulgaria changes in social security base & benefits 2024

Mercans

Changes in minimum insurance The minimum insurance income depends on the group of economic activities of the insurer. The minimum insurance income becomes BGN 933, and the maximum insurance income becomes BGN 3,750. Changes in sick leave payment The employer covers 70% for the first two days of sick leave. The rest of the sick leave is covered by the National Social Security Institute after the employee submits the appropriate documents.

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Lithuania 2024 regulation updates on minimum monthly wages, non-taxable amount and SODRA wages

Mercans

Changes in minimum monthly wages The minimum hourly wage is increased by 10%. It is revised from EUR 5.15 to EUR 5.65. The minimum monthly wage (MMW) is revised from EUR 840 to EUR 924. Changes in non-taxable amount For persons whose monthly income does not exceed EUR 2,167, the non-taxable amount (NTA) is increased by 20%. It is revised from EUR 625 to EUR 747.

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Malaysia regulation update on tax reliefs for employees effective from 01 January 2024

Mercans

Changes in tax reliefs The applicable forms “TP1” & “TP3” has also been revised in this regard. TP1 tax reliefs Changes for 2024 Medical treatment, special needs, and carer expenses for parents The scope of the relief has been expanded to cover: • dental treatment expenses • full medical examination (up to RM 1,000) The overall limit for the relief remains as RM 8,000.

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Algeria introduces penalty in 2024 on G29 non-compliance

Mercans

Introduction of penalty on G29 report non-compliance The Finance Act for the year 2024, introduces penalties regarding non-transmission of “G29 annual salary statement” to the tax authorities. The applicable penalty is 5% of the total payroll. There are no changes in terms of calculation of tax on salaries. Please contact your Mercans’ services delivery team for any additional information regarding the implications of the above change Mercans Recommend View PDF Algeria introduces penalty in 2024

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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Turkey announces 2024 payroll parameters

Mercans

Effective from 1 January 2024, the government of Turkey has increased the Social Security minimum gross wage amount to TRY 20,002.50 and net amount to TRY 17,002.12. The monthly SSI ceiling amount has increased to a gross amount of TRY 150,018.90. Please find the previous and new amounts under the below table, SSI Amounts EN Version SSI Amounts TR Version Period 01-07-2023 - 31-12-2023 Period 01-01-2024 - 30-06-2024 SSI minimum base amount daily Gunluk Prime Esas Kazanc / SGK / Alt Sınır TRY 447

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Ghana revises national daily minimum wage for 2024

Mercans

Changes in national daily minimum wage In line with Section 113 (1) (a) of the Labour Act, 2003 (Act 651), the National Tripartite Committee has increased the national daily minimum wage from GHS 14.88 to GHS 18.15 effective from 1 st January 2024. All establishments, institutions or organizations whose daily minimum wages are below the new rate should adjust accordingly.

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