31 West

JANUARY 5, 2023

Attackers often target Active Directory , the Microsoft-powered tool that facilitates smoother management of IT administration work. Your outsourced IT help desk company controls authorization, employees’ rights, and other security-related operations from the Active Directory. AD covers emails, printing requests, authentication & authorization rules, OneDrive, and other resources that are only accessible to the trusted members of the organization.

Accounting 130

Accounting Outsourcing Cybersecurity Out-Tasking 130

McKinsey and Company

JANUARY 5, 2023

Setting up a winning digital and advanced-analytics organization is hard. Decisions about talent and technology will often determine the transformation’s success.

Analytics 126

Analytics Management 126

Perficient Digital Transformation

JANUARY 5, 2023

Meet Our Newest Team Member Kyla Faust. Our Partner Alliance team is growing, and we’re excited to introduce the newest member, Kyla Faust ! With experience in sales and partnerships/alliances, Kyla is using her knowledge and skills to build relationships with her partners here at Perficient. This will result in powerful partnerships to ultimately work better together!

Management 64

Management Collaborations Sales Marketing 64

McKinsey and Company

JANUARY 5, 2023

Growth in the availability and variety of real-world data, including nonhealth sources of data, opens up new opportunities, as well as challenges, in their application to real-world evidence and improving health outcomes.

Sourcing 85

Sourcing Pharmaceuticals 85

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Mattsen Kumar

JANUARY 5, 2023

As someone who leads customer service, it’s certainly no mystery to you that customer satisfaction can make or break your business. That is why quality assurance is critical in a call center. Recent studies have shown that consumers would stop doing business with a company if they receive poor customer service and that some consumers have greater standards for service now than in the past.

Call Center 52

Call Center Customer Service Software Customer Support 52

McKinsey and Company

JANUARY 5, 2023

By 2030, shared mobility could generate up to $1 trillion in consumer spending. New research reveals the trends and data to know.

Research 89

Research 89

Influx

JANUARY 5, 2023

IT and technical support are among the most common outsourcing services. Although you may be hesitant to hand over certain tasks or parts of your business, the benefits of outsourcing IT and technical support can be enough to convince you otherwise. Keep reading to learn about common types of technical support outsourcing services and the benefits you can gain from outsourcing!

Outsourcing 52

Outsourcing Right-Sizing Project Outsourcing Engineering 52

Transparent BPO Outsourcing

JANUARY 5, 2023

Hint: Sticking a pin on a map is not the best option By Lance Hale, President, Transparent BPO There is a right way to determine the best location for your outsourced contact center. And then there’s the wrong way. The wrong way is to grab your elementary school globe atlas and stick a pin on […]. The post <strong>Identifying the Criteria for Your Ideal Contact Center Location</strong> appeared first on Transparent BPO.

BPO 52

BPO Outsourcing Nearshoring Customer Service 52

V-Soft Consulting

JANUARY 5, 2023

This month we are spotlighting Regional Market Director, Elisabeth Marmugi. Elisabeth is a part or our V-Soft team in Toronto. Her bright personality and knowledge of our industry are two of the biggest reasons why Elisabeth is an excellent addition to our V-Soft family.

Marketing 52

Marketing 52

inDinero

JANUARY 5, 2023

QuickBooks is the leading accounting software choice for small businesses, with more than 7 million small businesses choosing it to handle their day-to-day needs. This versatile software can handle all of your accounting, bookkeeping, payroll, and tax needs – and so much more! At inDinero, we help many of our clients establish their accounting and bookkeeping with QuickBooks.

Payroll 52

Payroll Banking Accounting Sales 52

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

Everest Group

JANUARY 5, 2023

Global leaders share their chief concerns and strategy adjustments for outsourcing in 2023 in Everest Group’s annual Key Issues survey. . DALLAS, January 5, 2023 — In the face of macroeconomic uncertainty, the majority of enterprises feel cautiously optimistic about 2023 and expect to tap outsourcing resources to control costs and meet the demand for talent, according to the results of Everest Group’s annual Key Issues survey.

Outsourcing 52

Outsourcing Management Nearshoring Research 52

Intelligent Sourcing

JANUARY 5, 2023

Change management is viewed as critical by 75% of GBS organizations, but only 16% manage change as an essential component of GBS initiatives, a new Everest Group study found. Read on to learn best practices and key findings from this first-of-its-kind change management research. Insights can also be found in our webinar, Why GBS Change Management is […].

Management 52

Management Research Sourcing 52

Everest Group

JANUARY 5, 2023

Change management is viewed as critical by 75% of GBS organizations, but only 16% manage change as an essential component of GBS initiatives, a new Everest Group study found. Read on to learn best practices and key findings from this first-of-its-kind change management research. Insights can also be found in our webinar, Why GBS Change Management is the Key to Added Value and ROI , as Everest Group experts discuss effective change management practices gathered from the research.

Management 52

Management Right-Sizing Research Global Business Services 52

Go4Customer

JANUARY 5, 2023

Just call center outsourcing companies, we have outsourcing companies that also help us in elevating our marketing performance. You only need to track a suitable business process service that offers lead generation service for the companies. There are 3 tactics we need to establish with our customers - conversion, sustenance, and retention. Call center outsourcing companies will help you to sustain your customer base.

Call Center 40

Call Center Sales Service Outsourcing 40

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

Zinnov

JANUARY 5, 2023

52

52

31 West

JANUARY 5, 2023

Autotask PSA is a complete business management solution. As it is a SaaS application, you do not have to deal with any overhead of hardware and maintenance. And the service is available for use any time, any place. You can perform several tasks like tracking and managing projects from start to end, sales opportunities, and new accounts. In addition, you can keep track of inventory and manage procurement workflow.

Service 130

Service Outsourcing Engineering Automation 130

Hyland

JANUARY 5, 2023

Organisations across all sectors have never before been under such pressure to modernise and transform as their old worldview certainties get swept away by post-COVID ‘new normal’ customer behaviours, harsh economic realities, evolving regulatory landscapes in new technology areas, and ongoing disruption from fast-moving, savvy competitors. Some of these you might already know about; others, perhaps from other sectors, you might not … yet.

Out-Tasking 98

Out-Tasking Marketing Time Savings Government 98

Perficient Digital Transformation

JANUARY 5, 2023

What is Spire? Spire is a brand-new CMS as well as an entirely new reference site. The basic concepts remain the same pages are built using CMS widgets, widgets are shown on the pages, and the CMS/JavaScript Framework uses APIs to obtain data but the technology is different from our preferred classic CMS. The primary technical goals for the rewrite of the Optimizely B2B Commerce front-end and CMS are: Improved upgradability for the front end.

Administrative 64

Administrative Flexibility Automation Software 64

Advertiser: G-P

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

Payroll

Perficient Digital Transformation

JANUARY 5, 2023

Power BI filters are useful tools for organizing data, visualizing and comparing your data visualizations, and creating reports. They are utilized to sort data according to a chosen condition. Filter Types : Visual Level Filter 2. Page Level Filter 3. Report Level Filter 4. Drill Through Filter. On the right side of the dashboard, locate the Filter Pane.

Efficiency 78

Efficiency Analytics 78