The Global Small Business Blog
SEPTEMBER 29, 2023
©iStock/NVS In this interview with Boris Rütten, head of global ecommerce at CPG giant Henkel, he discusses the ever-changing landscape of global ecommerce , emphasizing the need for continuous adaptation and staying attuned to market trends in order to achieve sustainable growth. Three (3) key takeaways: Establishing successful partnerships in business requires a collaborative approach.
V-Soft Consulting
SEPTEMBER 29, 2023
In the fast-paced world of retail, the industry is leaning towards harnessing the power of data and other related techniques. Why? The retail industry faces an array of challenges from consistent market trends and customer preferences to on-site issues with inventory management and supply chain optimization. There fore, Data L akes have emerged as a powerful tool to overcome the challenges faced by the retail industry.
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IBM Services
SEPTEMBER 29, 2023
As the pace and volume of digital business continue to increase, organizations are facing mounting pressure to accelerate the speed at which they do business. The ability to quickly respond to shifting customer and market dynamics has become key for contending with today’s growing digital economy. In a survey run by IDC, a leading provider of global IT research and advice, 43% of technology leaders indicated that they were “planning to deliver innovative digital products and services
Everest Group
SEPTEMBER 29, 2023
INVITE ONLY POSITIONING GCCs FOR SUCCESS: DRIVE SUPERIOR VALUE AND ADVANCE BUSINESS IMPACT September 29, 2023 | 10:00 AM IST - 12:30 PM IST Global Capability Centers (GCCs) / Global Business Services (GBS) organizations are now key strategic partners for enterprises, driving business impact beyond cost savings and operational improvement. Yet, challenges remain in establishing ownership and accountability, reducing hand-offs with global counterparts, building business context, and delivering mor
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
IBM Services
SEPTEMBER 29, 2023
Regular cleanup is part of all account administration and security best practices, not just for cloud environments. In our blog post on identifying inactive identities , we looked at the APIs offered by IBM Cloud Identity and Access Management (IAM) and how to utilize them to obtain details on IAM identities and API keys. Some readers provided feedback and asked on how to proceed and act on identified inactive identities.
Intelligent Sourcing
SEPTEMBER 29, 2023
I have published another book! This is the third book I have written with Terry Rybolt and Brian Pritchard since 2020. Our first one explored the simple question ‘What is GigCX?’ Then we developed the discussion further by exploring the developing role of gig workers in CX. Now we have just released ‘GigCX: The Benefits […] The post Is GigCX Changing The Future Of Work Itself?
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Perficient Digital Transformation
SEPTEMBER 29, 2023
Secure software development is critical for businesses today, and organizations that use Salesforce as their primary CRM platform must ensure that their Salesforce applications are secure and protected against potential threats. One of the best ways to enhance the security of Salesforce applications is by using Checkmarx – a software security tool that provides application security testing solutions.
Simplr
SEPTEMBER 29, 2023
Some customer service leaders are wary of putting a generative AI bot in front of customers. And look, we get it! There have been a few well-publicized instances of generative AI bots acting, well, a little off occasionally. Even with powerful guardrails put in place to ensure the safe and secure use of the technology designed and maximize customer satisfaction (such as Simplr’s Cognitive Paths ), are consumers now predisposed towards being guarded and reserved when interacting with these new ty
Perficient Digital Transformation
SEPTEMBER 29, 2023
If you’ve been following Oracle’s monthly updates for Cloud EPM, then you are aware that they had previously announced that the Data Management user interface was slowly being replaced with the newer Oracle Data Integration screen (found under the Data Exchange tile). The move does not mean the deprecation of functionality overall, but rather an enhancement to the user experience overall.
Magellan Solutions
SEPTEMBER 29, 2023
Exceptional customer service increases repeat purchases by 93%. It helps keep loyal customers, boost lifetime value, and generate referrals. This is why your inbound support services are a growth pot you want to pay attention to. Especially in the modern world, where business transactions are becoming more and more multi dimensional. You might be asking why inbound support services of all other business growth factors.
Advertiser: G-P
Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.
Perficient Digital Transformation
SEPTEMBER 29, 2023
We’re thrilled to announce the next exciting installment in our Women in Digital series, brought to you by Perficient and Adobe. Following the success of our last in-person event in Cincinnati , we’re continuing our mission to empower and connect women. Date: October 10, 2023 Location: Virtual Event | Register Here Meet Our Panelists Our upcoming virtual panel discussion promises to be an inspiring and insightful experience, featuring accomplished women who have made their mark in th
Simplr
SEPTEMBER 29, 2023
Guest Authored by Clement Ruin, Senior Data Scientist Some customer service leaders are wary of putting a generative AI bot in front of customers. And look, we get it! There have been a few well-publicized instances of generative AI bots acting, well, a little off occasionally. Even with powerful guardrails put in place to ensure the safe and secure use of the technology designed and maximize customer satisfaction (such as Simplr’s Cognitive Paths ), are consumers now predisposed towards being g
Perficient Digital Transformation
SEPTEMBER 29, 2023
I previously wrote about Sitecore Content Hub ONE and its place in the market as a new pure play headless CMS. One of the key differentiators of a pure play headless CMS is the lack of any presentation or visual rendering of content. They focus on managing content in its purest form in a repository to then syndicate it out to any channel. While many organizations still leverage pure play headless CMS’s to build traditional web experiences, a good fit use case is to provide physical world a
Capgemini
SEPTEMBER 29, 2023
Meta Connect 2023 Keynote: Unveiling the Future of Mixed Reality and AI, Is the Metaverse Still in Focus? Alexandre Embry Sep 29, 2023 Facebook Twitter Linkedin Most of us followed the recent keynote from Mark Zuckerberg at Meta Connect 2023. Interesting to see the focus on #mixedreality and the convergence of #immersive and #AI. Quest 3, the latest headset able to blend physical and digital worlds, and new slate of AI assistants, when, embodied as avatars, could be made as incredibly re
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
Perficient Digital Transformation
SEPTEMBER 29, 2023
Dreamforce 2023 is the largest and most anticipated Salesforce event of the year. It’s a place where Trailblazers from all over the world come together to learn, network, and be inspired. One of the key themes of this year’s conference was the future of finance. Salesforce CEO Marc Benioff and others talked about how AI is transforming the finance function and how Salesforce is helping finance leaders achieve their strategic priorities.
Perficient Digital Transformation
SEPTEMBER 29, 2023
“If a single person does not have food, then we will destroy the entire World.” – Poet Bharathier There is more than enough food produced in the world to feed everyone on the planet. Yet as many as 783 million people still go hungry. Hunger is one of the burning issues in this world and as a step to address it, “Perficient Giving – Employee Resource Group” have come up with an Initiative “Hunger Action Month” for the Second time in a row.
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