Thu.Nov 04, 2021

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Predictions 2022: Sustainability, Digital Divide Shape Edge, IoT, And Networking

Forrester Digital Transformation

In 2022, edge and IoT will power sustainability efforts while investment in smart technologies will surge. Learn more in our 2022 predictions.

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Pandemic Global Small-Business Boom

The Global Small Business Blog

©iStock/ipopba The global pandemic has disrupted businesses around the world in vastly different ways, but particularly small and medium-sized businesses (SMB), which make up more than 90% of the total worldwide. Many businesses closed their doors temporarily and others for good, while some saw unprecedented growth. What's striking has been the innovation born from this worldwide disruption , as a host of new digitally native businesses were created to meet evolving needs, new market opportuniti

Marketing 153
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“Predictive” Marks A New Era In Customer Experience Management

Forrester Digital Transformation

Forrester has launched a new feature in its FeedbackNow platform that lets brands move into the predictive era of customer experience. Learn more here.

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Open Access BPO Participates in Annual NYC Marathon

OpenAccess BPO

Open Access BPO is once again participating in the TCS New York City Marathon, set to take place this Sunday, November 7. The multilingual call center joins the prestigious event as a major sponsor of Ryan’s Run, a nonprofit organization and NYC Marathon Silver Charity Partner. This sponsorship supports charity healthcare system Allied Services and […].

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Prognosen 2022: Banken

Forrester Digital Transformation

Im Jahr 2022 werden Banken eine zukunftsfähige Technologiestrategie verfolgen und ihre Digitalisierung beschleunigen, um in einer postpandemischen Welt wettbewerbsfähig zu bleiben.

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10 tips for writing cleaner code in any programming language

Unosquare

In my first years as a front-end developer, I was part of a team of developers where the Tech Leads were very worried about "cleaning" the code. In retrospect, I understand what they were asking of me: that my code needed to be very descriptive so that anyone could understand it. If someone reviewed my code, they should realize quickly and easily how we solved the user stories of the client.

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Tax & IRS Audit Help

inDinero

Even if your books are perfectly accounted for, an IRS audit letter will fill anyone with a sense of dread. However, most businesses are unprepared and need IRS tax audit help. Having proper documentation of all your income and expenses is the easiest way to pass an audit. In this article, we will discuss what an audit is, why you might get audited, and how to prepare for an audit.

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Facebook Shuts Down Face Recognition System On Its Platform

Forrester Digital Transformation

On Tuesday, Facebook announced that it will shut down the facial recognition it uses in its platform. Going forward, Facebook users who have opted into facial recognition will no longer experience automatic recognition in video and photo content. Facebook also plans to delete data related to the faces of over 1 billion users. The company […].

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Is WhatsApp Integration for Customer Support Worthwhile?

Balbelforce

2 to 3 billion people worldwide use WhatsApp, making it the most used messaging platform globally. This figure isn’t bumped up by inactive users – around 70% of WhatsApp users check the app every day. And, unlike all those emails which go unopened or land in neglected accounts, people actually read their WhatsApp messages. Messages on the platform have a 99% open rate. .

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Forrester’s Security & Risk 2021 Preview: Secure What You Sell Goes Mainstream

Forrester Digital Transformation

Before I joined Forrester, my colleagues Jeff Pollard and Amy DeMartine initiated our product security research, leading to our first report on the topic, Secure What You Sell: CISOs Must Tackle Product Security To Protect Customers. In those bygone days of 2018 and 2019, we identified that: Forrester was the first to market with this […].

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Global Payroll Strategy – Expectations vs Reality

Immedus

Most companies build their global payroll strategy on the following 2 goals. reduce overall payroll vendor cost. optimize the payroll process. While these are valuable objectives and offer excellent measurements of success, the challenge is that the enormity of the project makes it difficult to achieve these goals within a tight deadline. Why? Because the company relies too heavily on the chosen global payroll partner ultimately to deliver these goals.

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Prévisions 2022 : Banques

Forrester Digital Transformation

Pour être compétitives dans un monde post-pandémique, les banques donneront la priorité à la technologie, aux talents et à la durabilité. Découvrez les tendances bancaires à l'horizon 2022.

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Leadership in the digital age 3 reasons we need good leaders now more than ever

Hyland

... The post Leadership in the digital age <span style='display: block;font-size: 55em;line-height: 1.3em;font-weight: 100;;'>3 reasons we need good leaders now more than ever</span> appeared first on The Hyland Blog.

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Unlocking cash from your balance sheet

McKinsey and Company

Opportunities to free up cash may be hiding in plain sight. Here are six strategies for releasing cash from your balance sheet.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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How RPA Can Advance Your Sustainability Agenda

Automation Anywhere

Sustainability is on everyone’s mind. The increasingly grim warnings coming from scientists and global organizations such as the United Nations (UN) with its Intergovernmental Panel on Climate Change (IPCC) , coupled with our own real experiences of extreme weather and disappearing coastal lands, has caused individuals and businesses to become aware of the environmental impact they are having on the planet.

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10 tips for writing cleaner code in any programming language

Unosquare

In my first years as a front-end developer, I was part of a team of developers where the Tech Leads were very worried about "cleaning" the code. In retrospect, I understand what they were asking of me: that my code needed to be very descriptive so that anyone could understand it. If someone reviewed my code, they should realize quickly and easily how we solved the user stories of the client.

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Hot Topics from HCIC 2021: How COVID-19 is Reshaping Marketing Trajectories for Now and the Future

Perficient Digital Transformation

After attending this year’s Healthcare Internet Conference (HCIC) in Las Vegas, the impact that COVID-19 pandemic has had on healthcare organizations is clear — especially in how digital engagement with patient-consumers has changed now and perhaps permanently. Consumer Preference for Virtual Ease Is Here to Stay. Across the digital landscape, from the way consumers consumed media and entertainment via brands like Netflix, ordered products from Amazon, or made reservations to restaurants with to

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The Great Resignation – Companies Must Offer Meaningful Work

Intelligent Management Inc.

An article in this week’s Time Magazine states ‘ Young People are Leaving their Jobs in Record Numbers – And Not going Back ‘ The ‘Great Resignation” as it has been nicknamed reflects large numbers of people choosing not to recommit to regular jobs. This is bad news for companies who may not be able to find the employees they need in order to function.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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5 Reasons You’ll Love Working for Perficient in Dallas

Perficient Digital Transformation

Working at Perficient, you have access to a global network of colleagues who are the best in the business. In addition to a worldwide community, you also have plenty of reasons to thrive in your own hometown! Here are five reasons our Dallas colleagues say they love working for Perficient. Work On Large Clients & Projects. Perficient partners with the majority of the 20+ Fortune 500 companies headquartered in Dallas, and many of the most well-known brands.

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Author Talks: Azeem Azhar on closing the exponential gap

McKinsey and Company

Technology is evolving fast. Can society keep up?

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What is Good UX?

WebCreek

Rate this post. What is UX? In a digital age like the one we live in, it is increasingly common to hear the term Ux, especially if we are surrounded by developers. But some people can easily confuse this term with UI, and the truth is, UX goes further. To begin, this acronym comes from the English term “User Experience”, and as its name indicates, it focuses precisely on the experiences users have when interacting with our product.

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Outsource Staff Leasing Services in the Philippines

Magellan Solutions

Get the Best Staff Leasing Services in the Philippines. There’s no denying that outsourcing is becoming one of the Philippines’ fastest rising industries. The recent boom in Business Process Outsourcing had created millions of career opportunities for Filipinos, which, in turn, had created even more growth in businesses that cater to BPOs and BPO employees.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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What is Good UX?

WebCreek

What is UX? In a digital age like the one we live in, it is increasingly common to hear the term Ux, especially if we are surrounded by developers. But some people can easily confuse this term with UI, and the truth is, UX goes further. To begin, this acronym comes from the English term “User Experience”, and as its name indicates, it focuses precisely on the experiences users have when interacting with our product.

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Dealing With Employee Pushback In Change Management

Planergy Software

Dealing with Employee Pushback in Change Management. Any time you make an organizational change, even if for the better, in the long run, you run the risk of employee pushback. Handling that resistance is one of the most difficult parts of making change. Whether it’s something small like changing a business workflow or process or something much bigger like completely restructuring a department, you’ll likely run into a few employees who are resistant to the change – and as a re

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RCX Unveils its 22 Strategy:Ready for the Metaverse, Ready for Anything!

Raya Contact Center

RAYA CX held a press conference this week to celebrate 2021’s milestones and unveil its 2022 strategy. The main strategic goal was pushing through with its directional change and digital transformation. With expansion plans into new regions and the growth of its digital suite of services, RCX is on the right track towards achieving its objectives. Just like Facebook’s rebranding and new name Meta, RCC’s transformation to RCX has been buzzworthy in the BPO industry.

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Cybersecurity Best Practices for the Remote Office

Metasource

Many organizations have embraced remote and hybrid workstyles as a result of the COVID-19 pandemic. While remote work structures can lead to increased productivity, they can also lead to increased cyber risk. Since 2019, ransomware attacks have risen by 62% worldwide, and by a staggering 158% in North America alone, according to cybersecurity firm SonicWall’s 2021 report.

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Global Hiring Guide: Top Emerging Fintech Hubs

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.

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NFTs Are Having A Bromance With US Males

Forrester Digital Transformation

State Farm is jumping onto the NFT bandwagon with a football-themed treasure hunt running November 4–7. The insurance company is just the latest of a quickly growing list of brands experimenting with nonfungible tokens since they started gaining marketers’ attention back in March with the launch of NBA Top Shot. That same month, NFTs officially […].

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The Top EHS Stories From October 2021

Perillion

Did you miss October’s top EHS stories?

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