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The Crucial Steps to Success: Preparing for an Order Management Project

Perficient Digital Transformation

Embarking on an order management project is a significant undertaking for any organization. The success of such projects hinges on meticulous preparation, particularly in terms of collecting and categorizing requirements and effectively managing the associated change. Collecting and Categorizing Requirements: 1.

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Why Order Management is the ‘Secret Sauce’ for Improved Customer Experience in 2022

Perficient Digital Transformation

When we typically think of exceptional customer experience (CX) in the digital context, we usually talk about things like best-in-class site design, easy and intuitive checkout workflows, and an overall site experience that meets and exceeds the expectations of our customers and their various personas. Synchronized Customer Service.

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Deep Dive into IBM Sterling Certified Containers and Cloud Solutions

Perficient Digital Transformation

Many retailers are embarking on a digital transformation to modernize and scale their order management system (OMS) solution. Built on a modern architecture, the solution wraps Docker containers around order management business services. K8s is referred to Kubernetes.

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The Hackett Group: New Customer-to-Cash Receivables Creation Research Highlights the Ability of Top-Rated Software Providers To Deliver Greater Value Realization

The Hackett Group

The C2C Receivables Creation Digital World Class Matrix research focused on the processes of credit management, order management, and customer billing/electronic invoice presentment and payment processes (EIPP). Another seven companies were named as “Challengers”: Bectran, Billtrust, Esker, SAP, Serrala, Sidetrade and Oracle.

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People of Perficient: Meet Zach Zalowitz, Principal OM

Perficient Digital Transformation

Zach Zalowitz recently joined Perficient Digital as a Principal within our Order Management (OM) practice, bringing more than 15 years of experience in omni-channel supply chain solutions and hands-on experience with a focus on retail apparel and consumer packaged goods. Why is getting order management right so important for brands?

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Networks unchained: the shift toward intent-based autonomous operations

IBM Services

However, the existing skill sets within communication service providers (CSPs) may not align with the evolving demands of this dynamic landscape. We use terms Day 0, Day 1 and Day 2 for different service lifecycle stages, namely service design , service instantiation and service assurance , respectively.

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What does Ryan Gosling have to do with the ‘ERP vs. OMS’ Conversation?

Perficient Digital Transformation

Choosing the Right Solution: ERP vs. Order Management for Supply Chain and Customer Support In today’s complex business landscape, efficiently managing your supply chain and providing excellent customer support are critical to staying competitive and meeting customer expectations. there is no simple answer either.