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Turning Good into Great: 10 Reasons to Outsource Customer Service

Mattsen Kumar

As organizations grow, outsourcing customer service has become necessary to ensure customer satisfaction. The expansion of organizations brings forth new challenges that require the expertise of a skilled customer service team to provide optimal solutions.

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Six Challenges to Navigate When Shifting From Wholesale to Direct-to-Consumer Models

Perficient Digital Transformation

Precision In Inventory Management and Availability Alongside a curated product list, a critical assessment revolves around inventory management and the formulation of publishing rulesets. Unlike conventional ERP solutions, these rules often reside within an Order Management System (OMS).

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Mattsen Kumar - Untitled Article

Mattsen Kumar

As organizations grow, outsourcing customer service has become necessary to ensure customer satisfaction. The expansion of organizations brings forth new challenges that require the expertise of a skilled customer service team to provide optimal solutions.

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Boosting E-Commerce Businesses: How Outsourcing Services Can Drive Growth and Efficiency

Magellan Solutions

Businesses can enjoy the specialized skills provided by e-commerce outsourcing services. E-commerce outsourcing services offer cost-effective and optimal business solutions. Access to Industry Experts Entrusting your e-commerce services to experts can benefit your business.

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Exploring Blue Prism’s Web-Based Extension

Perficient Digital Transformation

Empowering Automation in the Digital Era In this highly digitally connected world, companies are always looking for new and creative ways to improve efficiency, simplify procedures, and provide better customer service.

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AI transforms the IT support experience

IBM Services

This cloud-based service is designed to help IT teams proactively improve uptime and address security vulnerabilities with analytics-driven insights, inventory management and preventive maintenance recommendations. This leads to a refined and user-centric interaction.

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Accurate eCommerce Data Entry: Fuel Your Online Sales

Magellan Solutions

Manual data entry, product information, customer orders, or inventory updates are prone to human mistakes that can lead to inaccurate information in your systems. Even a small error can have a significant impact, causing problems with order fulfillment, inventory management, and the overall customer experience.