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Jira vs Servicenow Compared 2023

31 West

Are repetitive tasks bogging your service desk? On the Atlassian Support page, you can find detailed documentation guides for all their products. With ServiceNow, you can find product-specific documentation that will help with deployment. Are you struggling to route, track and manage requests and issues?

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Leveraging Office 365 For Collaborative Learning: A Guide For Students And Educators

31 West

This guide is designed to help students and educators make the most of Office 365, transforming learning in and out of the classroom. Its cloud-based nature allows for seamless collaboration, communication, and document management. The document’s history and comments can be tracked for review and consideration.

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Implementing Procurement Initiatives

SIG Speaks

SIG University Certified Sourcing Professional (CSP) program graduate Laurie Kuecker discusses how procurement leaders must change and adapt their processes to better fit their industry. These individuals represent their organization and have insight and knowledge of their piece to the process that should be shared and documented.

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How to Handle Payroll Challenges with Ease Using These Top 12 Tips

Paysquare

For example: If a business or an organization fails to file tax deducted at source (TDS) or tax collected at source (TCS) in the provided timeline or on and before the deadline, they will be fined with a penalty of Rs 200 per day for the delay. Dividing payroll tasks will ease the burden on a certain employee(s).

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Leveraging user-generated social media content with text-mining examples

IBM Business Partners

With nearly 5 billion users worldwide—more than 60% of the global population —social media platforms have become a vast source of data that businesses can leverage for improved customer satisfaction, better marketing strategies and faster overall business growth. How does text mining work?

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Federal mandate M-19-21: Leverage AI for efficient compliance

Hyland

NARA’s M-19-21 is a federal mandate that came out in a June 28, 2019 memorandum. The M-19-21 mandate presents a significant cultural shift for the hundreds of federal agencies with long-standing paper-based processes for managing documents. Capturing the content from its source — not just reactively scanning paper documents.

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Business process reengineering (BPR) examples

IBM Services

Steps of business process reengineering for CRM include integrating customer data from disparate sources, using advanced analytics for insights, and optimizing service workflows to provide personalized experiences and shorter wait times. In all, agents’ pre-and-post-call workloads were reduced by 30%.