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Impact Sourcing | Athena Alliance | Event

Everest Group

WEBINAR Impact sourcing | Athena Alliance May 25, 2023 9:00 AM PT | 12 PM ET Talent, be it in-house or with your sourcing partners, has become complex in 2023. Global services, especially, are always on the lookout for talent sources that are highly engaged and stable, ensuring high-quality work and low attrition.

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Turn Your Contact Center Into a Revenue Center

Perficient Digital Transformation

When will the service technician arrive? These are all common questions lobbed into customer service centers. Modern Contact Center as a Service (CCaaS) solutions provide agent co-browse capabilities to let agents see the same view of your website or mobile app that your customer sees. Where’s my order?

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How IBM helps clients accelerate app modernization and control costs

IBM Services

As a healthcare company, this client had an obligation to provide safe, reliable, time-sensitive, high-quality services to its customers. IBM Consulting Cloud Accelerator integrates and orchestrates a wide range of migration tools across IBM’s assets and products, as well as open source, and third-party tools.

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A Comprehensive Approach to Meeting the Talent Demands of Sustainability Services | Blog

Everest Group

Read on to learn about the skill requirements needed in the sustainability service market and how to bridge the talent gap. This shift in mindset has fueled the growth of the sustainability services market as organizations increasingly recognize the need to adopt eco-friendly practices.

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Accessing Power BI confidential data in Excel for internal organization users

Perficient Digital Transformation

Power Query is a powerful tool embedded in Excel which can connect to internal Database Server, Online CRM/ERP Services, Excel files etc. Apart from that, users also heavily use hyperlink to another Excel files reusing existing source data already prepared by other people. Challenges / Issues. Power PIVOT. Organizational Data Types.

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Critical Factors impacting BNPL Design and Rollout

Infosys Consulting

Co-authored by Ramki Natarajan. From our experience, we have outlined four key steps banks should undertake to design and rollout a BNPL proposal. . Strategic objectives must be carefully assessed and articulated, as it determines how the bank designs the product features and customer proposition.

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5 Biggest Cyber-Attacks & How Much Did It Cost Companies?

31 West

The cyber-attack was designed with a spear-phishing email sent to Yahoo’s employees. Out of 50 clients affected in this data breach that included top brands of retailers, financial institutions like JPMorgan Chase & Co., Best buy co., Phishing emails targeted 100 service providers. Loss of clients. Compliance.