Magellan Solutions

FEBRUARY 4, 2021

What to Expect in the Philippines Call Center Scene. Contact centers in the Philippines showed an impressive growth in this sector. Entrepreneur 2019 reports that the Philippines has 20% global call center market share. As well as an industry leader in contact center outsourcing. TALK TO US!

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Magellan Solutions

MAY 14, 2021

Amidst the pandemic, entrepreneurs are looking to ditch their traditional call center partner. The pandemic has affected each and every business in the world. However, despite the positive outlook and the perks of having a BPO, those who already have a traditional call center partner are getting tired and not being satisfied.

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Magellan Solutions

JULY 12, 2021

Why is Call Center Outsourcing Philippines the top destination for offshore services? When we talk about outsourcing, one of the top destinations that comes up is the Philippines. The Philippines is really the top call center hub in the world. Importance of Proper Call Center Work Environment.

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Call Center Outsourcing MicroSourcing Offshoring 52

CGS Inc

OCTOBER 14, 2021

Recognized for Business Process Outsourcing Solutions in a disruptive period for customer service. With optimized call center resources to serve global clients, CGS offers a unique hybrid approach through automation and live agents in its contact centers located in North America, South America, Europe, Asia and the Middle East.

Business Process Outsourcing 98

Business Process Outsourcing Call Center BPO Outsourcing 98

Magellan Solutions

FEBRUARY 14, 2021

You have a business and want you to get a call center to help you. The problem is, you are clueless about what to look for in getting a Dental Answering Service BPO? As the name suggests, a dental answering service responds to dental calls. That is where a business process outsourcing (or BPO) company comes in.

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Magellan Solutions

MARCH 27, 2024

Business process outsourcing (BPO) companies offer tailored technical support to meet diverse needs. Helpdesk and Call Center Support BPOs offer dedicated helpdesks and call centers where trained experts provide real-time support for all your technical issues. Let’s get on it!

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Magellan Solutions

FEBRUARY 3, 2021

Most of them have this preconceived myths about healthcare BPO. . Offshore healthcare outsourcing is very cost-effective and reliable. It is one of the main reasons healthcare businesses outsource their services. Business process outsourcing helps the company save on equipment and labor expenses.

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Magellan Solutions

FEBRUARY 8, 2021

Telehealth in Healthcare Business Process Outsourcing. We are a global leader in delivering stellar customer experience and back-office support. We are one of the leading inbound call center and BPO solutions providers in the Philippines. If you want to know more about us, you can contact us now.

Healthcare 52

Healthcare BPO Business Process Outsourcing Call Center 52

Magellan Solutions

AUGUST 21, 2021

Due to the Covid-19 virus outbreak, outsourcing Philippines becomes a hotspot of many innovative remote strategy. How do Filipino professionals and BPO Manila Philippines agents feel about working remotely? Organizational leaders, desperate to cut costs, discovered that they could accomplish more with less space. TALK TO US!

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Magellan Solutions

FEBRUARY 10, 2021

Customers start to complain about the lack of a 24/7 service. An after-hours call center (also known as out of hours call center) handles calls after work hours. Well, there are three logical reasons why you should get an out-of-hours call center partner. After Hours Call Center in Manila.

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Call Center Service Sales Banking 52

Magellan Solutions

JULY 14, 2021

Other industries can outsource customer service and yield all of its benefits as well. When we talk about customer support outsourcing , most businesses will immediately think of big industries such as Information Technology and Finance. We will also look at the go-to call centers of companies in the Philippines.

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Customer Serv Outsource Smarter

DECEMBER 16, 2022

If 2020 and 2021 were years of change, transformation, and tumult in the business process outsourcing (BPO) world, how do we describe 2022 ? Many businesses told us that 2022 was a down year and a time of uncertainty. Many businesses told us that 2022 was a down year and a time of uncertainty.

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Magellan Solutions

APRIL 8, 2021

In this article, we will discuss the best ways to outsource a data entry service. But first, let us discuss the meaning of data entry and outsourcing. The best that the outsourced country can offer. Outsourcing data entry brings quality improvements and suggestions, as well. The Best Way To Outsource Data Entry.

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Magellan Solutions

FEBRUARY 16, 2021

Although many call centers are emerging, businesses still choose the Philippines. Call Center Outsourcing Philippines. It’s a trait that foreigners love about Filipinos. The Best Call Center Philippines Outsourcing. TALK TO US! Contact us today for more information.

BPO 52

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Magellan Solutions

AUGUST 13, 2021

Many call center companies in BPO Philippines focus on improving the skills of their agents this 2021. There are several ways on how BPO Philippines improve the quality of their service of their business partners. One of which is developing the skills of their agents in order to adapt with the changes in the business paradigm.

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Magellan Solutions

MAY 29, 2021

Healthcare leaders are now enlisting the assistance of healthcare BPO support services to help them examine the role of social media in doing busines s. They use social media platforms to send training materials and conduct case-to-case simulation even if the participants are working from home. Setting Appointments.

Healthcare 52

Healthcare BPO Call Center Research 52

Magellan Solutions

MARCH 9, 2021

Factors You Should Know About Customer Service Outsourcing. Customer service outsourcing is a strategy to improve customer retention. Top businesses succeed due to a lot of reasons and among them is good customer service. But how do we gauge that customer service plays a vital role in business? Percentage.

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Magellan Solutions

SEPTEMBER 9, 2022

Over 70% of leaders in finance and accounting, advisory and tax services, think that Artificial Intelligence (AI) will affect data-driven insights, according to the EY 2020 Global Tax and Transformation survey. AI is widely used in businesses. No matter how we feel about it, automation affects employees and is here to stay.

Accounting 75

Accounting BPO Out-Tasking Finance 75

Magellan Solutions

AUGUST 11, 2021

It’s only when strategic objectives are met that outsourcing finds continued success. When you outsource, you must be clear about: Process. For example, once a programming requirement is frozen, the outsourcer cannot ask for a mid-development demo if it was not included as an original requirement. TALK TO US!

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Magellan Solutions

MARCH 21, 2019

Call center agents started to receive and deal with customers who saw an advertisement from TV, newspapers, and radio. Upon realizing the need to proactively get in touch with customers instead of waiting for their calls, the management and the client decided to expand the business by starting an outbound campaign.

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Magellan Solutions

JUNE 17, 2019

Already serving companies in North America, Asia Pacific, and Europe, the Philippines established itself as an important offshoring service destination and international industry leader in voice-related work. The United States, for example, makes the Philippines its preferred overseas site for voice-based services in outsourcing.

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Outsourcing BPO Cybersecurity Call Center 70

Pure Moderation

OCTOBER 4, 2021

Everything You Need To Know About Outsourced Customer Support. Outsourcing customer support is not about cutting corners, it’s about fulfilling the needs of your customers in the best possible way. Read on to discover how it can be the difference between a ‘good’ business and a ‘great’ business.

Customer Support 52

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Magellan Solutions

FEBRUARY 16, 2021

Are you looking to outsource legal transcription, but you need convincing first? Businesses always talk about outsourcing their services, but what does that mean? Outsourcing refers to the process wherein an external provider provides the service. TALK TO US! Contact us today for more information.

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Magellan Solutions

AUGUST 13, 2021

Does the business process outsourcing industry in the Philippines experience any limitations to content moderation? Automated tools are used to curate, organize, filter, and classify the information we see online. Magellan Solutions as the best tech outsourcing companies in the Philippines. contact-form-7].

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BPO Government Automation Accounting 40

Magellan Solutions

AUGUST 12, 2021

Often, this is in the form of a single query survey that customers take after contacting your business call center. . Which means they are not happy with your product and have had a history of at least one complaint with your business. . Listen to calls. BPO companies in the Philippines do this via various means.

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Magellan Solutions

MAY 10, 2024

Like other businesses that need extra hands to keep their operations running, property owners also turn to virtual assistants as a strategic move to provide exceptional service and maintain a competitive edge. Keep reading to learn more about having a virtual assistant for Airbnb and how it can help elevate your hosting.

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Magellan Solutions

JUNE 1, 2021

Stop thinking of non-voice services as an afterthought in customer service outsourcing, because it is so much more. The first thing that comes into people’s mind about call centers are voice based services. However, chat and writing support services are as equally important to businesses as its counterpart.

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VXI

NOVEMBER 3, 2021

Seeking a partnership with an external service provider to do an essential task has been a practice for many years, but there are still certain business entities that are on the fence about whether or not to go through with it. DO take note of the time zone difference. DON’T ignore the communication gaps.

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VXI

NOVEMBER 11, 2021

The biggest deals in the US include the $30 billion acquisition of Willis Towers Watson by AON, US$21 billion acquisition of Maxim Integrated by Analog Devices, and US$21 billion acquisition of Speedway gas stations by Seven and I. There might be times that certain areas of the business might be touched upon.

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BPO Call Center Business Process Outsourcing Outsourcing 94

VXI

NOVEMBER 11, 2021

The biggest deals in the US include the $30 billion acquisition of Willis Towers Watson by AON, US$21 billion acquisition of Maxim Integrated by Analog Devices, and US$21 billion acquisition of Speedway gas stations by Seven and I. There might be times that certain areas of the business might be touched upon.

BPO 90

BPO Call Center Business Process Outsourcing Outsourcing 90

Magellan Solutions

MAY 12, 2020

The main reason why companies outsource call center services and back-office functions is to cut back on their overhead and operational costs. But is this worth the risks involved in this business activity? Outsourcing hubs in Asian regions have a far lesser cost of living than in the US. TALK TO US!

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Magellan Solutions

MARCH 10, 2022

There are plenty of things you ought to know about bookkeeping outsourcing services. How To Find The Best Outsourced Bookkeeping Services For Your Business? When you choose a provider, think about the software and hardware they use. Now more than ever, businesses are worried about their data.

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Magellan Solutions

AUGUST 17, 2020

However, it still depends as different outsourcing destinations also deliver different impacts and results. Many businesses entrust their important business processes to outsourcing companies in Asia. Asia – the Top Pick of Business Owners. Top Outsourcing Destinations in Asia.

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