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Business Development Outsourcing Unlocking Growth Potential for Companies

Groove Technology

Introduction: Understanding Business Development Outsourcing Business development outsourcing refers to the practice of delegating certain aspects of an organization's business development activities to external service providers.

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Outsourcing Your Company Websites: Expert Design, Save Time

Magellan Solutions

Simply put, it’s hiring an external agency or team to design, develop, and manage your company’s website. Instead of juggling website tasks alongside your core business operations, you can leave it to the pros while you focus on what you do best. Nobody has time for distractions, am I right?

Design 52
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The BPO Blueprint: An Inside Look at Magellan Solutions’ Journey to the Top

Magellan Solutions

When we started in 2002, many of our small and medium-sized clients struggled to articulate exactly what they required or how to benchmark success beyond vague notions of “doing a good job.” Q: On the people side, what is Magellan’s approach to managing and developing talent to enable that adaptability?

BPO 52
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Top 10 Best BPO for SMEs in Customer Service

Magellan Solutions

Outsourcing Customer Service: The Smart Move for SMEs So you’re a business owner, always on the edge trying to keep up with the competition. Sure, you know it’s the happy customers that matter, but doesn’t customer service management look like a time-consuming skydive into a pool with no bottom?

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Why SaaS Leaders Should Outsource Their Customer Success Program

Blue Ocean

Work with your outsourcer to build the CSS profile, then trust them to hire the right people. That’s their business after all. Dig into the results and data so you can clearly identify and articulate the impact and value of these managed services to your own internal stakeholders. If you want to dive into the deep end, read on.

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TDC Digital leverages IBM Cloud for transparent billing and improved customer satisfaction

IBM Business Partners

With the rise of cloud computing, web-based ERP providers increasingly offer Software as a Service (SaaS) solutions, which have become a popular option for businesses of all sizes. As a small- to medium-sized enterprise (SME), TDC Digital needed a transparent billing system to predict its expenses and price its services effectively.

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The 5 best SaaS customer support companies

Influx

54% of businesses rely on third-party vendors to augment their customer service. Customer support can be a lot to manage in-house. Organizations of all sizes are turning to on-demand support to rapidly scale and deliver world-class experiences at a fraction of the cost. See Helpware’s pricing page.