31 West

OCTOBER 14, 2022

It requires a lot of time and resources to set up an effective and efficient help desk system. A help desk system can help grow your business, but not all of them deliver quality service. Some also hire a help desk outsourcing company to ensure cost-efficient quality service. It reduces help desk operating costs.

Software 130

Software Automation Customer Service Efficiency 130

Magellan Solutions

FEBRUARY 16, 2018

Small and medium-sized enterprises (SMEs) need a few things in order to grow into large companies: laser-like focus on their core competency, efficient operations, smart planning, and expertly-executed processes. Back office outsourcing defined. How back office outsourcing helps SMEs overcome these challenges.

Outsourcing 53

Outsourcing Data Entry Payroll Human Resources 53

Magellan Solutions

SEPTEMBER 24, 2020

This is not an act of neglect but rather a smart and efficient way to streamline processes and management within your company. In this article, you’ll find out when exactly should you outsource your inbound call center and how to do it right. When to outsource your inbound call center. Signs that you need to outsource.

Call Center 40

Call Center Outsourcing Out-Tasking Offshoring 40

Magellan Solutions

JULY 31, 2021

BPO Philippines remain the top destination to outsource for business worldwide. Operational costs reduction and to boost organizational productivity prompts business leaders to outsource to BPO Philippines. Outsourcing companies now focus more on the following: Improve business agility.

BPO 52

BPO Marketing Call Center Business Process Outsourcing 52

Magellan Solutions

SEPTEMBER 10, 2019

Outsourcing a call center is a promising idea, especially if you want to lower costs. Once a taboo subject, outsourcing is now the status quo. But there’s more to outsourcing than meets the eye. What Is An Outsourced Call Center? Both services are available in voice and non-voice operations.

Call Center 49

Call Center Outsourcing Contact Center Outsourcing Out-Tasking 49

SourceFit

JULY 18, 2016

A growing number of small and medium-sized enterprises (SME) and new businesses are attracted to the outsourcing of certain services to optimize savings and business processes. Compared to larger companies that require board approval and deliberations, Araneta said that SMEs and new businesses are more open to outsourcing.

BPO 40

BPO Outsourcing Right-Sizing Business Process Outsourcing 40

Magellan Solutions

JUNE 12, 2021

Aptly named as this industry uses various innovations and technology to deliver excellent services to businesses worldwide. . For an outsourced call center services, this could mean use of technologies such as AI or in this case speech analytics. Cost-saving is one of the many advantages of outsourcing customer service.

Call Center 52

Call Center Offshoring Analytics Service 52

Magellan Solutions

JULY 5, 2021

After all, low pricing is the main reason why business owners choose to outsource their function to an offshore BPO company. Therefore, they need someone that can guide them throughout the outsourcing process. They offer a shared BPO service which is the most affordable call center business model.

Call Center 40

Call Center BPO Outsourcing Customer Service 40

WebCreek

JULY 19, 2022

With intentional high-performance features, the database can facilitate efficient data storage, retrieval, and alteration. Plus, the database’s infrastructure can facilitate increased query execution time and operation, allowing faster data retrieval and alteration. Reduced Operational Costs. Why You Need Oracle.

Nearshoring 52

Nearshoring Operational Costs Management Flexibility 52

Microsourcing

APRIL 9, 2024

Along with my MicroSourcing colleague Sean Baker, Barbeques Galore CFO Mitchell Koureas and Adore Beauty Group CXO Nicola Clement, we spent almost an hour exploring how outsourcing is a valuable tool for retail businesses of all sizes to address labor shortages, reduce attrition rates and extend service hours.

Retail 52

Retail MicroSourcing Outsourcing Offshoring 52

Magellan Solutions

JULY 9, 2021

When it comes to call center outsourcing Philippines , pricing is not our only advantage but the quality of the service as well. . So, here are the reasons that you must outsource your telemarketing to an experienced call centre services Philippines. Imagine how much you can gain when you outsource your service to Magellan Solutions?

Call Center 52

Call Center E-Commerce Marketing Sales 52