Redial

OCTOBER 14, 2022

BPO and its role in the face of speculation and fear: The services provided through outsourcing and nearshore have made it possible for several companies and businesses related to the sectors, as mentioned earlier, to maintain production levels, including current jobs to date. Image by pikisuperstar on Freepik. You can contact us.

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Redial

MARCH 24, 2021

In the view of Redial BPO, there is huge value in consistency. Of late, there have been rumblings that Mexico may have had its day, and that other CX destinations in the American nearshore are ramping up to take its place. One of the reasons for Mexico’s BPO resiliency is the country’s legacy as a contact center delivery destination.

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Redial

MARCH 10, 2023

This blog post will discuss how BPO/call centers can help companies streamline their operations through outsourcing policy management. With activities delegated to a BPO company, they will allow improvement. Employment Opportunities: Outsourcing policy management to BPO/call centers can also create call center jobs.

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Redial

DECEMBER 15, 2022

Nearshore and offshore are terms that have come to define one of the biggest decisions companies make when it comes to outsourcing. In this blog, we’ll explore once again what nearshore and offshore mean as well as in-house and their respective advantages and important things to consider. Want to talk with?

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Transparent BPO Outsourcing

JUNE 12, 2023

May 2023 When deciding whether to go onshore vs. nearshore vs. offshore, it’s essential to consider your business’s unique needs and goals. It determines quite a lot (including available vendor selection) towards […] The post Onshore vs Nearshore Vs Offshore appeared first on Transparent BPO.

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Transparent BPO Outsourcing

NOVEMBER 3, 2022

The post Switching Gears: Moving Your Contact Center Nearshore/Offshore appeared first on Transparent BPO. The fate of your brand is now in the hands of contact center agents thousands of miles away. And your customers’ satisfaction rides on the ability of agents in […].

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Transparent BPO Outsourcing

MAY 12, 2023

With a perfect location, as well as strong cultural and economic ties to the US – Jamacia has been positioned to be among the most important nearshore locations as early as the 1990s. […] The post Jamaica – A keystone location for BPO in the Caribbean appeared first on Transparent BPO.

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Intugo

JANUARY 31, 2023

BPO in Mexico: what it is, what are its advantages, and when to implement it as a strategic tool What is meant by business process outsourcing or BPO in Mexico? As a result, many companies look to BPO in Mexico to fulfill their needs in these areas. More margin to focus on the main activity of the company.

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Intugo

FEBRUARY 28, 2024

Why Choose a BPO Call Center? In this journey, choosing a BPO (Business Process Outsourcing) call center emerges as a strategic move that can redefine competitiveness. Understanding BPO Call Centers BPO call centers specialize in handling various tasks, allowing businesses to streamline their core competencies.

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Intelligent Sourcing

DECEMBER 6, 2022

Ryan Strategic Advisory, in partnership with Cognitive Copy, is pleased to announce the publication of The Offshore BPO Confidence Index 2022. This document encapsulates the soundings of country managers in 17 different offshore and nearshore delivery points. Executives participating in this study assessed their respective […].

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Pure Moderation

AUGUST 18, 2022

Business Process Outsourcing or BPO refers to delegating business tasks and processes to a third-party service provider. If your organization has been considering outsourcing non-primary but equally essential tasks, it’s crucial to understand the many different BPO business models available. What Do BPO Companies Do?

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Transparent BPO Outsourcing

JANUARY 5, 2022

Nearshore and Offshore options offer quality, cost-competitive alternative By Dean Birtwell, Vice President, Business Development, Transparent BPO The start of a new year traditionally gives us a sense of renewal. The post 22 Reasons to Work with Transparent BPO in 2022 appeared first on Transparent BPO. A fresh start.

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Transparent BPO Outsourcing

DECEMBER 16, 2021

Caribbean Nation Expands Nearshore Capacity By Scott Newman, CEO, Transparent BPO Jamaica is a natural fit for Transparent BPO’s growth strategy. The post Transparent BPO Invests in Jamaica for Next Phase of Global Expansion appeared first on Transparent BPO. mainland, this market just made sense.

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Magellan Solutions

MARCH 26, 2024

That’s when the best BPO companies come to the rescue! For small businesses, the best BPO partner is the cornerstone. What to Look For in an SME Customer Service BPO More than the surface, small and medium enterprises need a Business Process Outsourcing partner for customer services.

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Redial

JANUARY 17, 2023

Business process outsourcing (BPO) is a cost-effective solution for many companies that want to reduce operational costs. In this blog post, we will show how BPO can help companies keep operational costs low , and how nearshore investment can be a cost-effective option. Identifying company needs. But both are reliable options.

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Intugo

DECEMBER 5, 2023

Here’s What You Need to Know about BPO Call Center The strategic incorporation of a call center BPO (Business Process Outsourcing) has become an important consideration for companies striving to elevate efficiency and revolutionize customer support. Definition: What’s a BPO Call Center?

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Transparent BPO Outsourcing

MARCH 6, 2023

This award recognizes Transparent BPO for its […] The post <strong>IAOP Names Transparent BPO a Top 100 Global Outsourcing Leader</strong> appeared first on Transparent BPO.

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VXI

JUNE 28, 2021

During the Business Process Outsourcing (BPO) boom at the onset of the 21 st century, geographic options for outsourcing have also increased as companies recognized the potential of hiring skilled and enthusiastic employees from countries other than their own. Hence the increased need for nearshore outsourcing.

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Everest Group

JANUARY 25, 2023

LINKEDIN LIVE Locations and Talent Strategy – Let's Talk | Nearshoring to Costa Rica View the event on LinkedIn, which was delivered live on Wednesday, January 25, 2023. What is the on-the-ground experience of players operating IT-BPO delivery centers in Costa Rica? What is the nature of the talent pool, and what skills are available?

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Redial

JANUARY 4, 2022

Mexico is quickly positioning itself as a powerhouse in BPO outsourcing, but what is the reason for this? Therefore, an increasing number of American businesses choose to outsource their telemarketing services and other BPO to nearshore call centers. Redial BPO is ready to be your partner and make your day-to-day operations.

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Magellan Solutions

MAY 6, 2024

Business Process Outsourcing (BPO) BPO is one of the most well-established and widely adopted types of outsourcing. Parungao’s insight underscores how BPO providers like Magellan Solutions can optimize operational efficiency by crafting customized solutions that address the unique needs of SMEs.

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Transparent BPO Outsourcing

MARCH 26, 2024

Experienced leader with global BPO experience with a proven track record of developing both teams and operational growth. Rockville, MD – Transparent BPO would like to welcome Emahn Sanchez to the Transparent BPO Executive Team as our new Vice President of Philippines Operations.

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Customer Serv Outsource Smarter

DECEMBER 16, 2022

If 2020 and 2021 were years of change, transformation, and tumult in the business process outsourcing (BPO) world, how do we describe 2022 ? So, what’s in store for 2023 in our beloved BPO industry? Nearshore and offshore growth. expect nearshore and offshore growth to continue. Was it more of the same? Here we go….

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Transparent BPO Outsourcing

MARCH 1, 2024

A star with over 15 years of experience driving operational excellence and client satisfaction in the BPO industry. With her over […] The post Transparent BPO Appoints Raquel Artero as Director of Operations appeared first on Transparent BPO.

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Transparent BPO Outsourcing

FEBRUARY 29, 2024

Nearly a Decade of Experience, with a Track Record of Success Rockville, MD – Transparent BPO would like to announce the promotion of Kurt Camal, to Director of Operations, as recognition of his hard work, and impact on both employees specifically, and his programs in general.

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Transparent BPO Outsourcing

FEBRUARY 29, 2024

An expert in strategic planning and process enhancement Rockville, MD – Transparent BPO would like to announce our very own Anna Acosta’s promotion to Director of Operations, as recognition of their role in the growth and development of both the programs she has been involved with, as well as TBPO as a whole.

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NoonDalton

JULY 20, 2022

Although market conditions and the state of the economy can’t be changed, companies who make clever choices, like partnering with BPO companies, are more likely to not only survive the storm but to emerge stronger and develop after it. Here’s a brief look at how BPO companies can benefit business in times of crisis.

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Transparent BPO Outsourcing

NOVEMBER 13, 2023

30+ Year BPO Veteran Known for Producing Dynamic, Exceptional Performance Rockville, MD – Transparent BPO would like to announce the appointment of Mohammad “Mo” Kazi, as Site Director for our Belize operations, as our future-ready expansion continues.

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Transparent BPO Outsourcing

OCTOBER 22, 2023

Veteran leader with over 30 years of experience driving operational efficiencies for global Contact Centers, BPO and Business Process Improvement companies joins company for continued growth, innovation and operational excellence.

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Pure Moderation

OCTOBER 31, 2022

Business process outsourcing, or BPO, has shown tremendous promise for many businesses worldwide. Fortune 500 organisations are no strangers to BPO services. Which begs the question: “How do companies benefit from BPO companies?” Here are the other ways BPO services can benefit other companies: 1.

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ScaleHub

JULY 22, 2021

The BPO we introduce today does just that, with a natural know-how to meet changing security measures across multiple industries. ScaleHub’s BPO Crowd Boost Series spotlights BPOs specifically chosen and closely vetted to help meet the unique needs of ScaleHub enterprise clients through an expanded crowdsourcing solution.

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Redial

JANUARY 4, 2022

Mexico is quickly positioning itself as a powerhouse in BPO outsourcing, but what is the reason for this? Therefore, an increasing number of American businesses choose to outsource their telemarketing services and other BPO to nearshore call centers. Redial BPO is ready to be your partner and make your day-to-day operations.

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Intugo

FEBRUARY 1, 2024

Is a BPO Call Center Right for Your Business? Henceforth, spotting these signs is crucial to realizing the benefits of a BPO call center such as Intugo, which allows you to manage teams in Mexico your own way while they handle all other operational intricacies so you can focus on your service. Explore Now for Improved Customer Support!

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Transparent BPO Outsourcing

MARCH 10, 2023

How One Recent Article Inspired us to Speak Up and Spark Change in the Industry By Heather Sandusky, VP of Training; Marilyn Soares, VP of Client Services; Natalie Dickey, VP of Finance The President of the Global Services Association of Jamaica, Anand Biradar, is of the belief that over the next five to ten years, […] The post <strong>More (..)

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Transparent BPO Outsourcing

MAY 5, 2023

This is doubly important for any company looking to step into […] The post How important is vertical experience when selecting a BPO? appeared first on Transparent BPO. No one will deny that.

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Transparent BPO Outsourcing

JULY 13, 2023

BPO industry veteran will be in charge of Jamaican operations and will oversee the finalization of the facility expansion. Rockville, MD, July 13, 2023 – Jonathan Williams is transitioning roles inside Transparent BPO, a global contact center and business process outsourcer, as Vice President of Operations of our Jamaica geo.

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NoonDalton

MARCH 9, 2022

The activity of outsourcing an external, third-party vendor’s services, business-related operations, or labor processes is known as BPO. BPO is a broad word that encompasses a variety of subcategories that describe the location and function of the services offered. The following are some of the subcategories: Front-Office BPO.

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