Magellan Solutions

APRIL 9, 2024

As Henry Parungao, Business Development Director at Magellan Solutions, points out, “Magellan Solutions focuses on understanding SME needs and being adaptable rather than trailblazing new markets, aiming to capture the largest share of current demand.” Magellan Solutions - Call Center | BPO | KPO | Outsourcing

Outsourcing 52

Outsourcing Out-Tasking Collaborations Research 52

Magellan Solutions

AUGUST 2, 2021

Telemarketing Philippines is obviously making a conscious effort to eradicate common misconceptions when outsourcing to a BPO company. Around 68% of businesses in the US outsourced their functions to an offshore company like telemarketing Philippines. We will also discuss how BPO companies work out these misconceptions.

Call Center 52

Call Center BPO Sales Outsourcing 52

Magellan Solutions

MARCH 13, 2024

They turned to an innovative startup in Ukraine regarding advanced research and development for home security systems. Magellan Solutions’ Business Development Director, Henry Parungao, emphasizes the importance of customizing strategies for small-medium enterprises (SMEs), particularly with offshoring and outsourcing.

Offshoring 105

Offshoring Outsourcing Out-Tasking Labor Costs 105

Magellan Solutions

MAY 2, 2024

The global BPO market is projected to reach $525 billion by 2030 , growing at over 9% annually. Thoroughly researching the offshore location and staying informed about relevant developments is crucial to managing these risks effectively. Amazon has also offshored its research and development to Ukraine.

Offshoring 52

Offshoring Outsourcing Right-Sizing Call Center 52

Everest Group

SEPTEMBER 21, 2021

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. BPO, IT ADM, IT Infrastructure etc.).

Global Sourcing Advisory 40

Global Sourcing Advisory BPO Advisory Strategic Sourcing 40

Magellan Solutions

MAY 27, 2021

In a research report by PEGA , they found out that 59% of customers agree that speed in resolving issues is the most important aspect of customer service. . In fact, business leaders (46%) and employees (53%) also agree that companies should focus on quick resolutions and fast response to problems. BPOs and businesses do not want that.

Call Center 52

Call Center Service BPO Customer Service 52

Magellan Solutions

SEPTEMBER 22, 2021

Cold outreach is conducting research on the businesses that might benefit the most from your offering. If you offer commercial ovens, do some research on restaurants that would benefit from your product and then contact them through email. Contact us if you want to see a difference in your business. . TALK TO US!

Service 98

Service Sales Outsourcing Call Center 98

Magellan Solutions

MAY 30, 2021

77% of prospective purchasers already did their research before talking with an agent. As mentioned, customers would like to research the product first before calling the company. They can easily make a decision if someone is guiding them throughout their research. It’s true that Indian BPO offers cheaper service.

Sales 52

Sales Outsourcing Call Center BPO 52

Magellan Solutions

JULY 28, 2021

BPO Companies Trained Filipino Telemarketers to Listen Before Pitching the Product. Many BPO Philippines trained their agents to listen and connect with their customers for easier conversation. Besides that, your BPO partner can also work on a script for leaving voicemails. Market Research. Lead Generation Philippines.

Call Center 52

Call Center BPO Sales Outsourcing 52

Magellan Solutions

APRIL 16, 2024

Your website is often the first thing potential customers see when interacting with your business. Research indicates that 94% of users base their initial impression of your company on your website design, forming their opinion in just 50 milliseconds. Having a professional website is essential for businesses. Did you know?

Design 52

Design Outsourcing Right-Sizing Out-Tasking 52

Magellan Solutions

JULY 11, 2021

Aside from telemarketing Philippines outbound call center service, Magellan Solutions could provide several BPO services like inbound call center and back-office support. CONS: Their specialization in SEO marketing and CRM development makes it hard for them to provide other BPO services. Market Research. Konnektors.

Call Center 52

Call Center BPO Outsourcing Business Process Outsourcing 52

Magellan Solutions

JULY 23, 2021

Let’s take a look at why many businesses trust telemarketing Philippines to work and nurture their prospect clients. Telemarketing Philippines is one of the most misunderstood processes in the whole BPO industry. . Most of Filipino BPO companies have a technique of targeting audiences and calling those warm leads. .

Call Center 52

Call Center BPO Outsourcing Sourcing 52

Magellan Solutions

MAY 15, 2024

A dedicated IT support team can help your business stay ahead by researching new technologies, evaluating their potential impact, and seamlessly integrating them with your current systems to minimize disruptions. Contact us to discuss comprehensive IT support in business, and let’s tailor it to your needs.

Cybersecurity 52

Cybersecurity E-Commerce Outsourcing Efficiency 52

Magellan Solutions

JUNE 12, 2021

A business with a 10% market share or below has an expected return of investment (ROI) of about 9%. Meanwhile, there’s an expected ROI of 30% for businesses with more than 40% market share. BPO companies have different business models to run your business smoothly. . Lack of Knowledge About Information Technology.

Service 52

Service BPO Human Resources Data Entry 52

Magellan Solutions

JUNE 15, 2021

Technological development – The activity that is related to research and development, including product design, market research, and process development. Human resources management – The recruitment, hiring, training, development, retention, and compensation of employees. Telemarketing Services

Customer Support 52

Customer Support Outsourcing Service Sales 52

NoonDalton

FEBRUARY 20, 2023

Focus your attention on business development: Expand your enterprise rather than merely paying for it. Increase business flexibility and risk-free expansion: With time zone differentials, you may now have your business managed for up to 24 hours. Complete market research, enlarge your selection of goods and services.

Outsourcing 98

Outsourcing Offshoring Manufacturing Sales 98

Magellan Solutions

AUGUST 11, 2021

The agents can even do keywords research to help amend parts of your service sites. BPO companies in the Philippines usually train their Filipino Telemarketers to understand buying patterns and rationale. Write Industry Research Reports. BPO Philippines can help you manage both retargeting and remarketing campaigns for you.

Call Center 52

Call Center Sales BPO Research 52

Magellan Solutions

AUGUST 5, 2021

Most BPO companies in the Philippines used an enhanced caller ID. This service allows you to display your business name and logo on outgoing calls. Fortunately, BPO Philippines can also use a local number depending on your target customer. . We have 18+ years of BPO experience with more than 100 clients all over the world. .

Call Center 52

Call Center BPO Outsourcing Sourcing 52

Magellan Solutions

JULY 17, 2021

So, what difference can an insurance outsourcing company make for your business? The Insurance Business Process Outsourcing (BPO) market share in the US is around US$1.7 So, it is only fitting that partnering with a BPO company could also give you access with this technology. Billion as of 2020. Data Management Service.

Insurance 52

Insurance Outsourcing Call Center BPO 52

Magellan Solutions

JULY 15, 2021

Businesses all over the world prefer a performance based appointment setting as BPO companies would need to show results first before you pay them. But we will list step-by-step how BPO companies solved their lead performance based appointment setting issues. Company’s Background.

Call Center 40

Call Center Sales BPO Outsourcing 40

Magellan Solutions

JULY 4, 2021

Having a friendly customer service is a result when the BPO company offers a happy environment for their agents. . How Can BPO Companies Make Their Outsourced Support Agents Stay Longer? That’s why it is important that the BPO firm has updated technologies all the time. As a result, they will become your loyal customers.

Customer Service 52

Customer Service Outsourcing Call Center Service 52

Magellan Solutions

MAY 18, 2021

Some businesses find it suspicious if someone is calling them using a 1-800 number or an area code far from their location. BPO companies can provide you multiple phone numbers depending on the location of your target market. So, how can you determine the average calls per day for your business? Market Research.

Outsourcing 52

Outsourcing Sales Call Center BPO 52

Magellan Solutions

JUNE 5, 2021

There are a lot of things to consider when looking for the perfect call center service provider for your small business. . Do BPO companies have a minimum? All these questions and more bother most business owners when outsourcing. They specialize in inbound call centers and have been in business for more than 20 years. .

Call Center 52

Call Center Offshoring Outsourcing Service 52

Magellan Solutions

MAY 23, 2021

Thus, it’s hard to keep track of what’s good for your business. As more and more companies are outsourcing, BPO companies need to adjust with the rising call center demands. The shared services allow BPO companies to be more flexible when it comes to accepting outsourcing companies. Guaranteed Experienced Agents.

Call Center 52

Call Center Service Shared Services BPO 52

SIG Speaks

JANUARY 3, 2022

Procurement teams are often forced to rely on manual efforts or Business Process Outsourcing (BPO) to manage processes. On this episode of the Sourcing Industry Landscape, Dawn speaks with Maurice Hamoir, Head of Business Development at Per Angusta and Etienne Marchadier, Business Unit Director- Procurement Strategies at By.O

Sourcing 40

Sourcing Business Process Outsourcing Automation BPO 40

Magellan Solutions

JULY 5, 2021

As a result, it might be hard for any start-up business owner to look for the right BPO company for their operation. . After all, low pricing is the main reason why business owners choose to outsource their function to an offshore BPO company. Not just a BPO company that can supply them with people who they can manage.

Call Center 40

Call Center BPO Outsourcing Customer Service 40

Magellan Solutions

SEPTEMBER 10, 2019

Conduct market research or survey. At the same time, it is one way of achieving the full potential of this business activity. How Outsourcing Helps Your Business. BPO companies train call center agents in dealing with different types of customers with various temperaments, needs, and concerns. Sell products or services.

Call Center 49

Call Center Outsourcing Contact Center Outsourcing Out-Tasking 49

SourceFit

FEBRUARY 26, 2013

A sovereign upgrade to investment grade could come earlier than our prediction of 2014 if infrastructure and investment growth outperform expectations,” Standard Chartered research analysts Jeff Ng and David Mann said in an interview published in Malaya. . The construction sector is booming as new businesses develop.

Banking 40

Banking Business Process Outsourcing Retail BPO 40

SIG Speaks

NOVEMBER 30, 2021

Procurement teams are often forced to rely on manual efforts or Business Process Outsourcing (BPO) to manage processes. On this episode of the Sourcing Industry Landscape, Dawn speaks with Maurice Hamoir, Head of Business Development at Per Angusta and Etienne Marchadier, Business Unit Director- Procurement Strategies at By.O

Sourcing 40

Sourcing Business Process Outsourcing Automation Reduced Costs 40

Magellan Solutions

APRIL 25, 2021

These services will introduce you to limitless business strategies on how to improve your product. The Philippines is home for a lot of BPO companies specializing in outbound call centers. We have 17+ years of BPO experience with more than 100 clients all over the world. . Market Research. Lead Generation.

Call Center 52

Call Center Outsourcing BPO Flexibility 52

Magellan Solutions

AUGUST 9, 2021

Most BPO companies have several expertise in analyzing customers’ tendencies which they will forward to their experienced Filipino telemarketers. We have 18+ years of BPO experience with more than 100 clients all over the world. . Market Research. They will use it to analyze the purchasing pattern of your potential clients.

Call Center 52

Call Center Service Sales Outsourcing 52

Magellan Solutions

AUGUST 12, 2021

How BPO Philippines improve this metric for SMEs. BPO Philippines offers multi discipline strategies to improve the Net Promoter Score (NPS) for businesses worldwide. . For SMEs and whatever industry you are in, NPS is critical for your operations, tactical, and strategic aspects of your business management. .

BPO 52

BPO Call Center Business Process Outsourcing Outsourcing 52

Premier BPO

AUGUST 19, 2021

To help with that, Premier BPO has created our very own collection of Outsourcing terms to help anyone easily converse like an expert. . Below you will find a categorized vocabulary of Outsourcing Terms and general business terminology applied across multiple industries today: Outsourcing Definitions. Build, Operate, Transfer (BOT).

BPO 52

BPO Outsourcing Offshoring Call Center 52

Magellan Solutions

JUNE 12, 2021

Offshore call center services are often called IT-enabled BPO services. Aptly named as this industry uses various innovations and technology to deliver excellent services to businesses worldwide. . The goal is to reduce the number of times customers reach your customer support especially when they are still in the research stage. .

Call Center 52

Call Center Offshoring Analytics Service 52

Magellan Solutions

FEBRUARY 7, 2021

Outsourcing in the real estate industry has become a trend for business development. Inbound telemarketing is where a customer initiates the call to the business. This type of marketing research can produce better customer relationship management tools. However, there are other tasks that agents can do.

Outsourcing 52

Outsourcing Call Center Sales Out-Tasking 52

Magellan Solutions

FEBRUARY 16, 2018

A 2015 Business Development Bank of Canada research paper entitled, “SMEs and Growth: Challenges and Winning Strategies” also found out from their survey findings that 64 percent consider rising operating costs as a major challenge facing SMEs’ growth. Poor economies of scale. Legal Outsourcing.

Outsourcing 53

Outsourcing Data Entry Payroll Human Resources 53

Magellan Solutions

MARCH 29, 2018

Most BPO companies in the Philippines are customer service call centers that can handle basic to complex services such as help desk and order taking. It is an integral part of any business because it opens several opportunities to generate more sales (for both B2C and B2B) and develop partnerships (B2B). Personal Network.

Call Center 17

Call Center BPO Engineering Outsourcing 17