SEBPO

APRIL 5, 2024

BLOG How To Confidently Implement Automation Solutions April 5, 2024 One of 2024’s hottest topics has been how to harness the combined power of automation and human expertise effectively. Once we agreed on the project goals and objectives, choosing the team lead and assigning supporting roles and responsibilities became a natural next step.

Automation 52

Automation Outsourcing Sourcing Customer Support 52

Groove Technology

JUNE 13, 2022

Nowadays, the two key technologies supporting mobile application development are Android and iOS , and the former significantly outnumbers the latter in terms of user numbers. As the majority of the population spends time on their phones, the need for mobile application development has risen dramatically in recent years.

Outsourcing 130

Outsourcing E-Commerce Out-Tasking Right-Sizing 130

Groove Technology

AUGUST 30, 2022

Software outsourcing has been popular for a while. Because of the advantages that outsourcing has brought to multinational corporations, it has never gone out of style. Nevertheless, there are numerous reasons why organizations put off choosing to work with a software outsourcing provider. Time & Material Model.

Software 130

Software Outsourcing Collaborations Out-Tasking 130

31 West

FEBRUARY 10, 2023

Are you looking to grow your business? If yes, you need to focus on the quality of customer support you deliver. You can have an internal team or an outsourced IT help desk team ; the quality should remain consistent. Jira and Zendesk are solutions that can help you in the process.

Sales 130

Sales Customer Support Customer Service Service 130

SEBPO

APRIL 18, 2023

The 2023 IAOP GO100 recognizes the world’s best service providers and advisors from industries including business process outsourcing, real estate and capital asset management, manufacturing and logistics, facility services, and information technology. For us, the work is personal.

Global Outsourcing 98

Global Outsourcing Outsourcing Outsourcing Professionals Selective Outsourcing 98

Redial

FEBRUARY 2, 2023

As the term nearshoring keeps popping out on different media outlets , reinforced by constant trade and investment agreements, companies will continue to outsource. So, in the month of love and friendship, we see fit to talk about the benefits of outsourcing partnerships and how to keep them successful and turn them even into friendships.

Outsourcing 100

Outsourcing Nearshoring Flexibility Collaborations 100

SEBPO

APRIL 27, 2023

BLOG Four Ways to Recover From Missed Revenue Targets Total 0 0 0 0 April 27, 2023 Generating revenue is a top priority for your business. We’ve enlisted SEBPO expert Todd Handy , CRO, to provide actionable tips to help get you back on track and drive revenue. You may be getting the right proposals…but what if the issue is deeper?

Out-Tasking 98

Out-Tasking Outsourcing Sales Global Outsourcing 98

Influx

APRIL 3, 2024

Over the past 10 years, we’ve built and run support teams for 100+ SaaS companies around the world, like Vend , Biteable and KeyCDN. Here’s what we learned. But what makes great customer support? How high do you set the bar? Do you need to answer every support ticket immediately?

Customer Support 52

Customer Support Company Focus Research Accounting 52

inDinero

SEPTEMBER 28, 2023

Embarking on the entrepreneurial journey, startups find themselves in need of specialized financial guidance. At indinero, we stand as a beacon of excellence, offering fractional CFO services for startups and a range of outsourced CFO solutions for startups, ensuring your venture’s financial foundation is as innovative as your business idea.

Outsourcing 98

Outsourcing Service Finance Accounting 98

31 West

AUGUST 12, 2022

You may need an efficient solution to resolve issues raised by your end-user conveniently. At the same time, you will want to develop a productive relationship with your customers. One idea that will land on your mind may be outsourcing an IT helpdesk. So be with us to know everything about these support solutions.

Supply Chain Management 130

Supply Chain Management Customer Service Collaborations Analytics 130

SEBPO

OCTOBER 25, 2023

BLOG Nightmares in Advertising October 25, 2023 Gather ‘round the watercooler for a series of stories that will send shivers down the spines of even the most seasoned Ad Operations professionals. Many ad support teams are already wearing so many hats, so being asked to take on more is just not sustainable.” Mistakes mean lost revenue.”

Out-Tasking 98

Out-Tasking Outsourcing Sales Customer Support 98

Groove Technology

MAY 7, 2022

As technology advances at a breakneck pace, outsourcing software development has become one of the most frequently discussed business strategies. Most entrepreneurs aim to increase the amount of work they outsource for software development. What are they? So, what would you keep in mind when making the decision?

Software 130

Software Outsourcing Offshoring Collaborations 130

SEBPO

FEBRUARY 21, 2024

BLOG 3 Proven Strategies for Unlocking Client Success Through Outsourcing February 21, 2024 When it comes to business partnerships, every interaction holds the potential to drive business growth and foster long-lasting relationships. Flexibility helps address industry-specific interactions across our client base effectively.

Outsourcing 52

Outsourcing Collaborations Administrative Automation 52

Redial

NOVEMBER 7, 2022

With so many gaming companies competing for players and their time, you need to give them compelling reasons to choose you over your competitors. Especially considering that new releases can cost up to $120 US dlls, gamers demand a seamless experience, not only on the game itself, but customer service & tech support.

Nearshoring 130

Nearshoring Outsourcing Marketing Sales 130

Groove Technology

SEPTEMBER 21, 2021

What is Offshore Software Development? Offshore software development is another name for ‘outsourcing’ in software engineering. Outsourcing can be beneficial because it provides access to a broad pool of software engineering talent that would otherwise be inaccessible. solutions).

Offshoring 246

Offshoring Software Service E-Commerce 246

SEBPO

MAY 31, 2023

BLOG 5 Outsourcing Myths, Busted! As a leading global outsourcing partner for nearly two decades, SEBPO can shed some light on some widely-held misconceptions about the practice. We understand the advantages, challenges, and realities that come with starting your outsourcing journey.

Outsourcing 52

Outsourcing Out-Tasking Flexibility Efficiency 52

Groove Technology

DECEMBER 9, 2021

Fortunately, IT outsourcing has come to the rescue. With its myriad benefits – optimizing project time and costs, tapping into the knowledge base of a skilled IT partner, increasing operational efficiency, you will be able to focus on your core business. But which one should you choose? What is Staff Augmentation?

Nearshoring 130

Nearshoring Outsourcing IT Outsourcing Software 130

SEBPO

JUNE 14, 2023

BLOG Benchmarks for Evaluating Outsourced Creative Partnerships Total 0 0 0 0 June 14, 2023 Actively assessing the performance of your outsourcing partner’s creative efforts is a critical component of any outsourcing partnership. Because design is subjective, measuring your outsourcing partner’s success can be complex.

Outsourcing 52

Outsourcing Out-Tasking Right-Sizing Design 52

Groove Technology

JUNE 21, 2023

However, one crucial aspect that needs careful consideration is the selection of the right country for your offshore software development project. Understanding the offshore development rates can help you make informed decisions Exploring Offshore Software Development Rates by Country What are offshore software development rates?

Offshoring 130

Offshoring Software Labor Costs Collaborations 130

Groove Technology

JANUARY 20, 2022

Several firms have learned that in-house teams are not enough in the wake of the COVID-19 epidemic, and outsourcing is now helping these organizations remain lucrative and thrive. Research shows that IT outsourcing accounts for more than half of the entire outsourced industry. Outsourced team. Extended team.

Extended Teams 130

Extended Teams Out-Tasking Outsourcing Engineering 130

SEBPO

MAY 24, 2023

BLOG Four Questions to Ask When Vetting a New Outsourcing Partner Total 3 3 0 0 May 24, 2023 Working with the right outsourcing partner can help you streamline operations, optimize costs, and tap into specialized expertise. What kind of data and insights will we receive? Who is managing the success of the project?

Outsourcing 52

Outsourcing Out-Tasking Streamline Operations Global Outsourcing 52

31 West

SEPTEMBER 15, 2022

By giving a glance at this blog post knitted with thick beads reflecting on the irrefutable essentiality of the IT managed services, you will know that the above report is not unreasonable at all. What is an IT Managed Service Provider (MSP) and What do they Provide? Cloud, Automation, and Outsourcing.

Managed Services 130

Managed Services Management Service Administrative 130

SEBPO

NOVEMBER 15, 2023

BLOG Giving Back and Giving Thanks: Global CSR November 15, 2023 As Thanksgiving approaches in the US, we are grateful for a year marked by purposeful Corporate Social Responsibility (CSR) initiatives. Since SEBPO El Salvador’s launch in 2017, our teams have supported FUSATE in various ways. ProArte participants in action.

Out-Tasking 105

Out-Tasking Marketing Outsourcing Customer Support 105

Groove Technology

NOVEMBER 29, 2021

The larger the organization, the more disparate the staff, and the more competitive the business landscape, the greater the need to seek every possible competitive advantage. We learn how to leverage eLearning outsourcing to address your business’s rapidly growing training and changing needs through this title.

Design 130

Design Data Entry Sourcing Out-Tasking 130

IBM Services

DECEMBER 20, 2023

By giving machines the growing capacity to learn, reason and make decisions, AI is impacting nearly every industry, from manufacturing to hospitality, healthcare and academia. What is an AI strategy? Ethical considerations such as bias, transparency and regulatory concerns should also be addressed to support responsible deployment.

Right-Sizing 77

Right-Sizing Government Out-Tasking Outsourcing 77

Blue Ocean

OCTOBER 4, 2023

When one in five of your customers speak something other than English as their first language, providing bilingual customer support is critical. Without it, you risk taking a hit to your CSat scores, your brand loyalty, and your bottom line. But what mix of live agents versus AI is best for your business?

Customer Support 103

Customer Support Nearshoring Offshoring Contact Center Outsourcing 103

SEBPO

SEPTEMBER 18, 2023

BLOG 5 Key Questions to Assess Outsourcing’s Growth Impact September 18, 2023 In today’s rapidly changing business environment, seeking external support from the right partner can be the key to ensuring growth and efficiency. SEBPO understands that venturing into outsourcing for the first time can be overwhelming.

Out-Tasking 52

Out-Tasking Outsourcing Data Entry Sourcing 52

IBM Services

JANUARY 18, 2024

Chatbots can help your customers and potential clients find or input information quickly by instantly responding to requests that use audio input, text input or a combination of both, eliminating the need for human intervention or manual research. Most people dread hearing, “I’ll get right back to you.”

E-Commerce 93

E-Commerce Sales Customer Service Insurance 93

SEBPO

MARCH 15, 2023

BLOG An Innovative Approach to Ad Tech Outsourcing Total 0 0 0 0 March 15, 2023 Jonelle Lasala didn’t realize it at the time, but his approach to ad tech outsourcing is truly innovative. Naturally, outsourcing came into strong consideration for me. In Lasala’s case, it was cost, skill set, and tasks.

Outsourcing 52

Outsourcing Out-Tasking Business Process Outsourcing Analytics 52

Groove Technology

JULY 19, 2022

After reading this comprehensive tutorial on recruiting Python developers, you will be familiar with all the specifics. At this post’s conclusion, you will clearly understand how to choose the perfect Python programmer for your next business plan. What exactly is Python? It boosts efficiency and production.

Jobbing 130

Jobbing Inventory Management Out-Tasking Efficiency 130

SEBPO

AUGUST 16, 2023

BLOG SEBPO on the Road Total 0 0 0 0 August 16, 2023 Pack your bags, folks; it’s conference season! DIRECTOR OF SALES Ryan Stephens STRATEGIC ACCOUNT MANAGER Jasmine Ingram DIRECTOR OF SALES Colleen Tully What is your favorite conference to attend and why? What is your favorite part about going to conferences?

Outsourcing 52

Outsourcing Sales Accounting Customer Support 52

SEBPO

JULY 27, 2023

BLOG Turning Gateway Projects Into Long-Standing Ad Ops Partnerships Total 0 0 0 0 July 27, 2023 For nearly two decades, SEBPO has led the way as a prominent global outsourcing provider. In several cases, our clients have come to us with a short-term, urgent need. The best part of our job?

Outsourcing 52

Outsourcing Collaborations Out-Tasking Global Outsourcing 52

Blue Ocean

OCTOBER 23, 2023

(This is updated version of our most popular blogs: 52 RFP Questions (2013), 51 RFP Questions (2016), 60 RFP Questions (2020)) Every few years we update our recommended list of contact center RFP Questions. You’re welcome to pick and choose from the questions below, tailoring to your unique business needs.

Right-Sizing 59

Right-Sizing Outsourcing Management Marketing 59

Groove Technology

JANUARY 5, 2022

Companies are being compelled to operate remotely and outsource jobs to survive. Dedicated development team outsourcing is a dependable and cost-effective method of outsourcing all or a portion of product development. What is the Dedicated Team Model? This group is like an internal team, technically your employees.

E-Commerce 130

E-Commerce Software Right-Sizing Outsourcing 130

Everest Group

NOVEMBER 2, 2021

To understand the talent shortage and what enterprises are doing to adapt, Everest Group is conducting a survey, in partnership with IAOP, to discover strategies and best practices that enterprises worldwide are applying going into 2022 including, key priorities, motivations, and initiatives from a sourcing perspective.

Jobbing 59

Jobbing Flexibility Research Outsourcing 59

Pure Moderation

DECEMBER 15, 2022

Business process outsourcing, or BPO, continues to become a lucrative industry. Much of the drivers of the business process outsourcing industry’s economic success has to do with organisations putting a primer on improving efficiency, lowering operational costs, and becoming more scalable and agile. from 2022 to 2030.

Business Process Outsourcing 98

Business Process Outsourcing Outsourcing BPO Out-Tasking 98

Magellan Solutions

OCTOBER 1, 2022

Pros of Having Outsource Web Development Philippines. Outsourcing websites is currently a prevalent trend. . However, there are still a number of questions regarding how and why to outsource web development Philippines even if you already have an idea for a website that may support the expansion of your business.

Outsourcing 75

Outsourcing BPO Out-Tasking Software 75