Everest Group

SEPTEMBER 14, 2023

Discover seven advantages of South Africa and compare its hotspot cities in this blog. Get insights on the CXM industry in Europe in our webinar, Navigating the European CXM Outsourcing Market: Trends and Insights. Now is the time to capitalize on this alluring market in this rising continent.

Service 69

Service Impact Sourcing Contact Center Outsourcing Government 69

IBM Services

MARCH 8, 2024

Lower latency: 5G’s low latency , a measurement of the time it takes data to travel from one location to another, is a significant upgrade over previous generations. In the tech world and beyond, new 5G applications are being discovered every day. 5G (fifth-generation mobile technology) is the newest standard for cellular networks.

Out-Tasking 105

Out-Tasking Healthcare Design Automation 105

Anexa

NOVEMBER 7, 2021

Many industries were hit especially hard – for example, the live event industry is still far from re-opened, and when it does, chances are it won’t look the same as it used to, since consumers themselves have changed. The travel industry is another sector that was crushed during the pandemic.

BPO 40

BPO Outsourcing Customer Service Research 40

IBM Services

MARCH 8, 2024

As the ecommerce market grows exponentially, six trends projected to heavily impact the global market are artificial intelligence (AI), augmented reality, live commerce, online-to-offline ecommerce, social commerce and voice assistants. The ecommerce market has grown exponentially over the last decade.

E-Commerce 85

E-Commerce Retail Sales Marketing 85

Premier BPO

MAY 24, 2023

It provides collaborative opportunities for industry leaders, businesses, professionals, and members of SOCAP International alike. The SOCAP RECAP – Spring Symposium 2023 The SOCAP Spring Symposium 23 was held in Columbus, Ohio this year and celebrated the theme ‘Decades’ mirroring the organization’s 50 th birthday.

Offshoring 52

Offshoring BPO Co-Sourcing Outsourcing 52

VXI

JUNE 28, 2021

For the BPO industry, nearshore outsourcing refers to the process of entrusting customer experience-related functions to companies that are located in nearby countries. The work-at-home trend brought about by the pandemic has considerably impacted the nearshore outsourcing industry. Hence the increased need for nearshore outsourcing.

Nearshoring 52

Nearshoring Outsourcing Offshoring Business Process Outsourcing 52

VXI

MAY 19, 2021

Additional services are demanded from various industries with increased customer complaints brought about by the pandemic on top of that. They deliver customer care in verticals like financial services, travel and hospitality, retail, healthcare, telecommunications, high tech, and government.

BPO 95

BPO Nearshoring Government Offshoring 95

VXI

SEPTEMBER 8, 2021

Your selected vendor must have a systematic and comprehensive knowledge of your industry. Your selected vendor must have a systematic and comprehensive knowledge of your industry. There are several valuable benefits that business process outsourcing services may be able to help you with. Knowledge and Expertise.

Call Center 52

Call Center Business Process Outsourcing Outsourcing Customer Service 52

Zinnov

OCTOBER 27, 2021

At our recently concluded roundtable, conducted in partnership with HARMAN, we brought together industry leaders from the software industry to share their thoughts and perspectives on the new hybrid digital workplace model, and how the future of work will evolve. The new normal is all about providing flexibility to the employees.

Manufacturing 59

Manufacturing Collaborations Healthcare Software 59

Groove Technology

APRIL 6, 2022

Consumer health apps have been incorporated into consumer health informatics as tools that support a patient-centered healthcare model by allowing consumers to monitor their health-related problems, understand specific medical conditions, and achieve personal fitness goals. What is Healthcare App Development? For medical professionals.

Healthcare 26

Healthcare Service Pharmaceuticals Insurance 26

Frevvo

FEBRUARY 8, 2022

While some of these cost savings come from RPA applications and actual robots, anyone who’s been to a hospital knows how clunky the managerial processes can be. The good news is that you can optimize significant chunks of workflows in every department, from sales to support, marketing, and IT. Let us show you how easy it is. Cost Savings.

Automation 52

Automation Robotics Process Automation Out-Tasking Data Entry 52

IBM Services

APRIL 5, 2023

The healthcare industry’s heavy reliance on legacy systems, regulatory and security challenges are significant hurdles for its journey toward digital transformation. We saw this during the COVID-19 pandemic as many large healthcare systems scrambled to integrate digital technology at speed.

Healthcare 62

Healthcare Finance Insurance Design 62

IBM Business Partners

MAY 30, 2023

(SRGT) is a software development company supporting the education, healthcare and travel industries. “As we implemented Blender in education, healthcare and travel, we began to realize that we needed a more reliable, secure and scalable platform to meet the growing and various needs of our business and our customers. .

Software 80

Software Service Healthcare Regulations 80

MicroAgility

JUNE 23, 2022

It has a lot of potential to create groundbreaking innovations , and it promises to bring significant changes in the future. The blockchain software development framework 2022 is also one of the hottest online topics. Extrapolating from the current landscape, technology such as blockchain is primed to take over the world in the coming years.

Banking 59

Banking Insurance Finance Accounting 59

IBM Services

FEBRUARY 16, 2023

These shifts will set the stage for further industry transformation as gene therapy and precision health become more widely available. Globally, the shifting policy debate around access and affordability of patented pharmaceuticals exerts additional pressures. Manufacturing costs and costs of clinical trials will continue to rise.

Pharmaceuticals 40

Pharmaceuticals Reduced Costs Research Manufacturing 40