SEBPO

JANUARY 31, 2024

BLOG Cracking the Code: How Outsourcing Transforms Data Solutions January 31, 2024 Data is the key to unlocking valuable insights, driving innovation, correcting costly errors, and making informed decisions that shape the future of your business. Check out the rest of our articles here! Δ Want more insights? Click here.

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SEBPO

MARCH 25, 2024

BLOG Four Tips to Nurture Outsourcing Partnerships March 25, 2024 Outsourcing partnerships amplify your company’s ability to achieve its goals faster by enhancing your teams’ skills and bandwidth. This improves your customer experiences, quality, processes, productivity, and delivery. Check out the rest of our articles here!

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SEBPO

OCTOBER 25, 2023

BLOG Nightmares in Advertising October 25, 2023 Gather ‘round the watercooler for a series of stories that will send shivers down the spines of even the most seasoned Ad Operations professionals. The team members who handled this task were lost due to attrition, leaving a void where that internal knowledge used to be.

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Mattsen Kumar

MAY 7, 2024

Third-party vendors and service providers can manage client requests, policies, and brand voices for quality customer satisfaction. Our blog post discusses outsourcing customer service to meet modern expectations. As per data by Helplama, 54% of all companies use third-party support teams to connect with customers.

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SEBPO

MAY 3, 2024

BLOG Scaling Your Business Through Smart Outsourcing May 3, 2024 This is a special edition of A Media Operator (AMO), sponsored by SEBPO and written by AMO. There’s a reason that so many tech companies have fired thousands of employees and seen little drop in efficiency. I’d look at revenue-generating tasks for a couple of reasons.

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SEBPO

DECEMBER 21, 2023

BLOG Four Hot Tips for Automation in 2024 December 21, 2023 As we wrap up an exciting year, the SEBPO Team is taking a moment to reflect on the valuable insights gained from participating in an impressive array of conferences, summits, and industry events in 2023. During the rise of Web 2.0

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Blue Ocean

MARCH 19, 2024

On the Blue Ocean blog, we talk a lot about the process of sourcing a strategic partner for your outsourced customer care program. When you are moving your customer support channels from one outsourcer to another, you can’t let the slow turning wheels of legal compromise your cut-over.

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31 West

JUNE 30, 2022

Employee expense management is an organized methodology for efficiently implementing an organization’s expense policy. It ensures employees receive their payments timely in an efficient manner. It ensures employees receive their payments timely in an efficient manner. Benefits of Employee Expense Management Tools.

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Mattsen Kumar

OCTOBER 12, 2023

Third-party vendors and service providers can manage client requests, policies, and brand voices for quality customer satisfaction. Our blog post discusses outsourcing customer service to meet modern expectations. As per data by Helplama , 54% of all companies use third-party support teams to connect with customers.

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31 West

MARCH 6, 2023

If your organization finds delivering a positive user experience a challenge, there are customer service solutions like Jira and BMC Helix ITSM available. These solutions help implement ITSM practices, centralize the workspace for your internal or outsourced IT help desk , and improve efficiency with collaboration tools and integrations.

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IBM Services

MARCH 25, 2024

We know that infusing generative AI into the content supply chain will enable companies to produce more personalized content faster and more efficiently. Most of us are familiar with the term “FOMO”, or fear of missing out. It encompasses an end-to-end content journey—a journey that can create faster time to value.

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SEBPO

SEPTEMBER 18, 2023

BLOG 5 Key Questions to Assess Outsourcing’s Growth Impact September 18, 2023 In today’s rapidly changing business environment, seeking external support from the right partner can be the key to ensuring growth and efficiency. 2 Are your team members unable to focus on revenue-generating tasks?

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SEBPO

MAY 31, 2023

BLOG 5 Outsourcing Myths, Busted! Your internal team members can offload cumbersome and time-consuming tasks so they can focus on revenue-generating initiatives. Not just another team where we’re offloading tasks we don’t have time to handle. These efficiencies mean that your company can be productive nearly 24/7/365.

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NoonDalton

APRIL 17, 2023

In this blog post, we’ll explore some of the benefits of outsourcing for Series A companies and why it is worth considering. By outsourcing tasks such as accounting, HR, or customer support, companies can avoid the cost of hiring full-time employees to handle these responsibilities.

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Perficient Digital Transformation

MAY 3, 2023

Salesforce is a leading customer relationship management (CRM) platform that has revolutionized how businesses manage their sales, marketing, and customer support functions. In this blog, we will take a closer look at Salesforce OmniStudio. This blog will also walk you through registering for an Omnistudio org.

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Offshore India Data Entry

OCTOBER 29, 2023

These advanced technologies are enabling BPO companies to unlock unprecedented levels of efficiency and productivity. Machine learning algorithms can quickly replicate repetitive human tasks to categorize and analyze real-time data sets. Their offerings stand out through data-driven insights and recommendations.

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Capgemini

FEBRUARY 6, 2024

In this blog, we explore the essential elements of effective workforce management, focusing on sound forecasting, strategic planning, shift pattern definition, and tactical management, all of which are crucial for enhancing contact center performance.

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Outsource Workers

JANUARY 15, 2023

In addition, the tasks you can outsource are comprehensive and varied. Primarily a virtual assistant performs admin tasks that save time and money for your business. . An experienced VA can perform several different administrative tasks, and I’ll give you a list of priorities you should focus on first. . Data Entry.

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IBM Services

FEBRUARY 13, 2024

Automate tedious, repetitive tasks. Design content, ad campaigns and innovative products that build better customer experiences. This data is fed into generational models, and there are a few to choose from, each developed to excel at a specific task. Garbage in, garbage out.

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IBM Services

DECEMBER 15, 2023

As such, customer success requires customer support teams to interact with customers across call centers, text, social media and email. Organizations must dedicate the appropriate resources to each channel as dictated by their customers’ preferences.

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NoonDalton

FEBRUARY 5, 2024

In the interconnected and globalized business landscape we all operate in today, the location of a workforce plays a pivotal role in the success and efficiency of operations. Nearshoring refers to outsourcing tasks or services to companies in nearby countries or regions, typically within the same geographical area or time zone.

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SEBPO

MAY 24, 2023

BLOG Four Questions to Ask When Vetting a New Outsourcing Partner Total 3 3 0 0 May 24, 2023 Working with the right outsourcing partner can help you streamline operations, optimize costs, and tap into specialized expertise. Finding the right partner, however, can be a daunting task. Who is managing the success of the project?

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NoonDalton

DECEMBER 13, 2021

So, we spend a lot of time figuring out each company’s pain points and processes to maximize the efficiency of the teams we put in place. . Without major reorganization, an outsourcing company can often bring in stronger talents for certain tasks than what would otherwise be available. Faster time to hire.

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SEBPO

JULY 27, 2023

BLOG Turning Gateway Projects Into Long-Standing Ad Ops Partnerships Total 0 0 0 0 July 27, 2023 For nearly two decades, SEBPO has led the way as a prominent global outsourcing provider. Not just another team where we’re offloading tasks we don’t have time to handle. Check out the rest of our articles here! Want more insights?

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Influx

MAY 18, 2023

In this blog, we’ll explore what sales assistants do, when a business needs sales assistants, and how sales assistants can benefit a team. The role of sales assistants As an extra layer of support, sales assistants empower a sales team by playing a proactive role in lead management. Check out dedicated sales teams.

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TTEC

APRIL 22, 2022

Deciding whether to manage a captive contact centre or partner with a customer experience outsourcer is critical to delivering a customer experience that is aligned with a retailer’s rate of growth and meets customer expectations. Becoming more efficient. Hiring the right people. Faster and more effective training.

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Groove Technology

SEPTEMBER 5, 2021

And stand out among thousands of others? What makes an app great in customer’s eyes? Through this article, let’s find out what will be the prerequisites in identifying a great app on the market today. The content and image quality posted on the application also directly affect the loading speed and response of tasks.

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Anexa

AUGUST 29, 2023

Understanding Swivel Chair Syndrome: Swivel chair syndrome is a term coined to describe the frustration and time wastage that occurs when employees are forced to switch between disparate systems, applications, or tools to complete a task. However, collaborative support models offer a promising solution to combat this issue.

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Invedus

MAY 15, 2023

If you have a website, driving traffic and increasing your audience’s engagement with it is an essential metric you should look out for. Social media and online engagement are not easy tasks to handle. A virtual assistant is someone who is professional in digital marketing services and can handle tasks effectively.

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Amzur

JANUARY 10, 2024

This blog will help you learn how to build a custom AI implementation strategy to meet your business objectives. Here, your biggest challenges are tedious task automation and improving your employee’s productivity. Consider how much time your team spends on these tasks – from planning to screening and onboarding.

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Groove Technology

AUGUST 24, 2023

app can be a daunting task for beginners, but with proper planning and execution, it can be a straightforward process. Choose the right hosting provider: The first step is to select a reliable hosting provider that offers support for Node.js Both are reliable and efficient and offer a streamlined process. app successfully.

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Influx

APRIL 13, 2023

As a result, many businesses are exploring options such as outsourcing with companies like Influx to reduce labor costs and improve efficiency. This blog will discuss practical ways to reduce costs without sacrificing quality. Consider using software tools to streamline your workflows and improve efficiency.

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SEBPO

MAY 12, 2023

BLOG Tell-Tale Signs You Might Need Ad Ops Help Total 3 3 0 0 May 12, 2023 The rapidly-evolving technological landscape continually presents advertising agencies with tremendous challenges. See our blog about a People-First Approach for Agency Survival. You’re not just sending your task or project into an outsourcing black hole.

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Influx

MARCH 23, 2023

Live chat is a powerful selling tool and the preferred customer support method for many. We’ve been delivering fast, high-quality live chat support at scale for hundreds of clients. If you’re already offering live chat, optimize your support with the valuable information found in this blog. Customers hate waiting.

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Influx

OCTOBER 27, 2022

The first step in creating a customer-centric organization with top-notch customer support is helpdesk software. For support agent sanity and enhanced CX, helpdesk is your answer. . In this blog, we’ll discuss what a helpdesk is, helpdesk variations, support benefits, and why you need helpdesk support to grow. .

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IBM Services

MAY 17, 2023

Business leaders know that their organization’s success relies on its ability to keep essential processes running smoothly and efficiently. However, managing ticket reassignments and ticket reopens is a time-consuming and complex process that requires a deep understanding of IT operations and customer support best practices.

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Automation Anywhere

JUNE 9, 2022

It includes numerous different types of technologies and tools, including artificial intelligence (AI), machine learning, event-driven software architecture, robotic process automation (RPA), integration platform as a service (iPaaS), low-code/no-code tools, and other kinds of decision, process, and task automation tools, according to Gartner.

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