Everest Group

OCTOBER 17, 2023

With slowed IT industry growth, service providers can drive momentum with asset-based business models that center on delivering services built on digital products and platforms or monetizing the platforms and assets themselves. An asset-centric business model revolves around a strong foundation of digital assets like products and platforms.

Streamline Operations 64

Streamline Operations Reduced Costs Insurance Banking 64

Everest Group

AUGUST 25, 2023

Discover the benefits, key factors for effective storytelling, and pitfalls to avoid in this blog. And that’s the case – values such as customer churn reduction and product differentiation are being created in several GCCs, harnessing the power of digital and improved business context. It’s time to tell them.

Collaborations 52

Collaborations Out-Tasking Offshoring Management 52

Everest Group

FEBRUARY 17, 2023

ChatGPT, the advanced Artificial Intelligence (AI) chatbot that’s taken the world by storm, can potentially accelerate various stages in the Software Development Lifecycle (SDLC), from gathering requirements to design and testing, and also enhance developers’ productivity, among other benefits. But it still has limitations.

Out-Tasking 52

Out-Tasking Government Design Software 52

Everest Group

JUNE 28, 2023

In this blog, we’ll explore how DIT can help the BFSI industry tackle pressing issues. approach and seamlessly launch related businesses and products? Contact us directly to discuss this topic further. Cost effective and pay-as-you consume model through DaaS or VDI Embracing Banking 4.0

Banking 52

Banking Cybersecurity Insurance Analytics 52

31 West

FEBRUARY 3, 2023

IT help desk providers know the importance of tapping into automation technology to streamline repetitive tasks. This boosts employees’ productivity and saves them time in executing the same tasks every day. This feature-rich software is packed with automation tools, most of which are customizable.

Efficiency 130

Efficiency Software Automation Accounting 130

Everest Group

AUGUST 29, 2022

Learn how to build a holistic framework of best practices for technology, the business, and agents to shape contact center security in this blog. An automated patch deployment feature gives system administrators the ability to deploy patches missing in their network computers automatically without requiring manual intervention.

Cybersecurity 52

Cybersecurity Software Inventory Management Regulations 52

Everest Group

MARCH 1, 2023

Read the latest blog in our series to learn more about the impact of ChatGPT and other generative Artificial Intelligence (AI) solutions on the workforce. Worldwide, we are witnessing rapid innovation and updates in this field, and by the time you read this blog, we might expect some more new developments.

Marketing 52

Marketing Co-Sourcing Content Writing Finance 52

31 West

JUNE 30, 2022

Employee expense management is an organized methodology for efficiently implementing an organization’s expense policy. It includes processing and approving expenses as well as reimbursable expenses submitted by employees. It ensures employees receive their payments timely in an efficient manner.

Management 130

Management Finance Customer Support Software 130

Everest Group

MARCH 17, 2023

With five key transformation levers described in this blog, MGAs can overcome challenges and unlock a wave of unprecedented sustainable growth. Technology and business process services (BPS) providers can help MGSs reduce costs and increase their digitization and automation intensity. Read on to learn more.

Insurance 52

Insurance Robotics Process Automation Risk Management Risk Management 52

Zinnov

AUGUST 30, 2023

Employee burnout is a state of chronic physical, emotional, and mental exhaustion caused by prolonged exposure to work-related stressors. These factors, when left unaddressed, can eventually lead employees to quit. This blog aims to explore each one in detail. The term ‘burnout’ emerged in the mid-1970s.

Automation 86

Automation Robotics Process Automation Management Data Entry 86

IBM Services

FEBRUARY 8, 2024

As the line between employees’ personal and professional lives becomes more blurred than ever, employees expect a more flexible and empathetic workplace that takes their full selves into account. Despite these challenges, employees expect their interactions and experiences with a company to live up to their brand values.

Flexibility 94

Flexibility Automation Collaborations Accounting 94

IBM Services

FEBRUARY 13, 2024

Before long, smartphones became a way of life for organizations worldwide because of all they offer for business productivity and communication. Generative AI ( artificial intelligence ) promises a similar leap in productivity and the emergence of new modes of working and creating. Automate tedious, repetitive tasks.

Out-Tasking 122

Out-Tasking Design Automation Sales 122

IBM Services

FEBRUARY 15, 2024

Customers and partners that interact with your business, as well as the employees who engage them, all expect a modern, digital experience. According to the Salesforce Report, nearly 90% Of buyers say the experience a company provides matters as much as products or services. Streamline and automate the onboarding process.

Out-Tasking 73

Out-Tasking Sales Administrative Research 73

Offshore India Data Entry

FEBRUARY 12, 2023

Automated form processing helps improve the operations of a business, which ultimately results in growth and profitability. The ultimate goal of all business concerns is to improve productivity and thereby increase revenue. Automated form processing is the kickstart to a whole range of task automation.

Automation 81

Automation Human Resources Business Process Outsourcing Data Entry 81

IBM Services

FEBRUARY 16, 2024

A large, multinational automobile manufacturer responsible for producing millions of vehicles annually, engaged with IBM to streamline their manufacturing processes with seamless, automated inspections driven by real-time data and artificial intelligence (AI). The implementation costs were also lower than those of viable alternatives.

Automation 99

Automation Manufacturing Reduced Costs Collaborations 99

IBM Services

MAY 9, 2023

In today’s digital world, business and IT leaders are turning to automation to improve operational efficiency, increase employee productivity and, ultimately, boost business performance. At IBM, we believe that organizations need AI coupled with automation to help developers reduce time to productivity.

Automation 89

Automation Efficiency Flexibility Sourcing 89

31 West

MAY 22, 2023

The features like knowledge management, project management, content management, etc empower businesses to control business processes through automation and collaboration. This facility helps businesses with enhanced productivity. Thus they can become more productive by doing more work in less time.

Collaborations 130

Collaborations Efficiency Automation Management 130

IBM Services

NOVEMBER 7, 2023

But the answer may be much simpler than it seems: automation. When AI is integrated into automation technology it’s referred to as “intelligent automation,” and it’s a high-impact way for businesses to put generative AI to work. Why automation?

Automation 91

Automation Engineering Out-Tasking Administrative 91

Redial

OCTOBER 5, 2023

This blog will delve into the most recent challenges financial companies might encounter this year and beyond and explore potential alternatives to address these challenges. Continuous Training : Ongoing training for contact center staff to ensure they are knowledgeable about products, regulations, and customer service best practices.

Cybersecurity 130

Cybersecurity Banking Regulations Collaborations 130

Everest Group

JANUARY 19, 2023

Leveraging the power of Artificial Intelligence (AI) and data and analytics tools, media and communications companies are redefining themselves from being service providers to product creators. Next, the focus shifted to programmatic advertising, automating the media buying process. Let’s explore this shift further.

Service 52

Service Analytics Out-Tasking Automation 52

IBM Services

APRIL 25, 2024

This blog outlines some BPR examples that benefit from a BPM methodology. The methodology gained prominence with the publication of a 1990 article in the Harvard Business Review, “Reengineering Work: Don’t Automate, Obliterate,” by Michael Hammer, and the 1993 book by Hammer and James Champy, Reengineering the Corporation.

Supply Chain Management 52

Supply Chain Management Finance Human Resources Robotics Process Automation 52

IBM Services

MAY 15, 2023

AI and automation are driving business transformation by empowering individuals to do work without expert knowledge of business processes and applications. IBM Watson Assistant is a market-leading conversational AI platform that transforms fragmented and inconsistent experiences into fast, friendly and personalized customer and employee care.

Automation 77

Automation Banking Customer Service Accounting 77

IBM Business Partners

JUNE 28, 2023

Slow productivity can be defined as working at a slower pace on fewer tasks at a time to increase workplace productivity and satisfaction. The trend toward slow productivity is for businesses and employees to rethink what productivity looks like and create an environment where quality of work is emphasized over quantity of work.

Out-Tasking 83

Out-Tasking Automation Jobbing Management 83

Automation Anywhere

AUGUST 19, 2021

In a nutshell, citizen developers are usually nontechnical employees such as business users or subject matter experts who learn how to build intelligent automation software bots to handle their workflows. You can save time and effort and be more productive, reduce the chance of errors, and focus more on higher-value work.

Robotics Process Automation 145

Robotics Process Automation Automation Out-Tasking Jobbing 145

Everest Group

APRIL 17, 2023

Three optimization approaches To help bring about cost optimization for enterprises, GBS leaders are adopting the following three key approaches to drive critical transformation: Increasing talent model resiliency by improving and optimizing the locations mix to expand access to skilled talent – especially for niche skills – and build a solid presence (..)

Streamline Operations 52

Streamline Operations Shared Services Global Business Services Offshoring 52

IBM Services

MARCH 4, 2024

In 2024, companies confront significant disruption, requiring them to redefine labor productivity to prevent unrealized revenue, safeguard the software supply chain from attacks, and embed sustainability into operations to maintain competitiveness. times higher ROI.

Government 104

Government Co-Sourcing Engineering Risk Management 104

Amzur

JANUARY 10, 2024

With the proliferation of data and technological maturity across industries, AI implementation has become a lynchpin in bringing new levels of automation, consistency, scalability, and reduced costs. This blog will help you learn how to build a custom AI implementation strategy to meet your business objectives.

Data Entry 105

Data Entry Right-Sizing Robotics Process Automation Automation 105

SEBPO

MARCH 25, 2024

BLOG Four Tips to Nurture Outsourcing Partnerships March 25, 2024 Outsourcing partnerships amplify your company’s ability to achieve its goals faster by enhancing your teams’ skills and bandwidth. This improves your customer experiences, quality, processes, productivity, and delivery. The SEBPO team only needs to be trained once.

Outsourcing 52

Outsourcing Out-Tasking Business Process Outsourcing Automation 52

Everest Group

JULY 19, 2023

HR now plays an expanded role in change management, with AI and automation boosting productivity by facilitating administrative and training processes. Emphasis on organizational change management The digital workplace landscape evolution has profoundly impacted Human Resources (HR) functions.

Cybersecurity 52

Cybersecurity Human Resources Government Collaborations 52

Hyland

AUGUST 5, 2022

In this piece: 5 steps: How to set employee expectations for remote work. What can you do to support your remote employees? If you’re a manager, a team lead or in HR generally — chances are your employees have requested to work remotely. Loss in productivity. 5 steps: How to set employee expectations for remote work.

Out-Tasking 145

Out-Tasking Collaborations Human Resources Flexibility 145

IBM Business Partners

AUGUST 2, 2023

This type of customer care was a process that could certainly be automated. Lack of automation also raised the issue that digital customer care was bound within specified hours. It utilizes natural language processing (NLP) to assist customer care and support employees with internal processes.

Customer Support 70

Customer Support Automation Call Center Jobbing 70

IBM Services

SEPTEMBER 20, 2023

AI—generative AI, in particular—has tremendous potential to transform society as we know it for good, boost productivity and unlock trillions in economic value in the coming years. AI’s value is not limited to advances in industry and consumer products alone. The second major focus must be citizen support.

Government 107

Government Cybersecurity Automation Efficiency 107

Automation Anywhere

SEPTEMBER 3, 2021

Intelligent automation can help. The pandemic has changed work When the pandemic hit, employees who never worked from home found themselves adjusting to home life on the job. Kate Sweeny, professor of psychology at the University of California, Riverside, offers ways to manage anxiety and help employees adjust faster.

Robotics Process Automation 105

Robotics Process Automation Automation Research Jobbing 105

Zinnov

JANUARY 31, 2023

In essence, considering the immense records and public assets maintained by various government agencies, digitization, specifically Intelligent Automation within Robotic Process Automation (RPA) has become the core enabler for advanced accuracy and transparency in the public sector service delivery and performance. It does this by: 1.

Government 98

Government Automation Robotics Process Automation Administrative 98

Offshore India Data Entry

JANUARY 22, 2024

This Blog will explore five of the key ways offshore BPO can take your operations to the next level: Saves Money for Your Business One of the foremost reasons companies choose to outsource business processes to Offshore BPO Compay is to reduce expenditures and realize real BPO cost savings. Take finance and accounting as an example.

Offshoring 94

Offshoring BPO Accounting Data Entry 94

Everest Group

AUGUST 9, 2023

Task Mining Products Task mining plays a vital role in improving operational excellence, filling the automation pipeline, and accelerating organizations’ digital transformation journeys. It offers a data-driven approach to process optimization and automation, gaining rapid traction across geographies.

Managed Services 52

Managed Services Automation Analytics Research 52

Hyland

JULY 19, 2022

Explore by: Role | Industry | Product. Explore toolsets for automation, innovation and transformation, as well as opportunities to further partner with Hyland to meet your business objectives. Boost your solution acumen with self-paced labs , hands-on learning and product demos. Connections: Networking opportunities.

Cybersecurity 145

Cybersecurity Automation Flexibility Collaborations 145