Capgemini

OCTOBER 6, 2023

The fundamentals of setting up and measuring an automation program Robert Kennedy Oct 04, 2023 Facebook Twitter Linkedin The governance framework for implementing an enterprise-level automation program needs to be comprehensive, flexible, and robust – with clear visibility on targets and progress on achieving them.

Automation 52

Automation Government Software Flexibility 52

Automation Anywhere

JULY 5, 2021

The use of automation in customer support is expected to accelerate in the coming years. According to Dimension Research, 72% of customer interactions in 2022 will be through emerging technologies such as Robotic Process Automation (RPA). Phone interactions will drop from 41% to 12%. RPA doesn’t fix bad processes.

Customer Service 97

Customer Service Automation Service Out-Tasking 97

Groove Technology

AUGUST 13, 2023

A well-crafted and user-friendly mobile app can revolutionize customer engagement, enhance operational efficiency, and drive business growth. Efficiency: By entrusting your app development process to a dedicated team, you eliminate the need for recruitment, training, and project management.

Flexibility 130

Flexibility Collaborations Software Design 130

Magellan Solutions

JUNE 19, 2023

AI is transforming education through personalized learning, task automation, and increased convenience. Businesses are stepping into a new era of efficiency and innovation. It automates repetitive jobs, analyzes data, and enhances human capabilities. It automates repetitive jobs, analyzes data, and enhances human capabilities.

Outsourcing 105

Outsourcing Out-Tasking Collaborations Call Center 105

Groove Technology

NOVEMBER 24, 2023

Outsourcing has become a common practice for businesses looking to cut costs and improve efficiency. With the increasing demand for remote work and the need for flexible and scalable solutions, more and more businesses are turning to cloud-based services for their IT needs.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

31 West

AUGUST 1, 2022

“People today really value workplace flexibility and remote work because it allows them to focus their energies on work and life as opposed to commuting or other complications due to geography.”. Hence, it is not that big a deal for the CTOs to find out that workplace flexibility is the major thing that the employees demand.

Collaborations 130

Collaborations Flexibility Jobbing Out-Tasking 130

Perficient Digital Transformation

APRIL 16, 2024

Running Automated Tests in Private Domain With the Test Cloud Tunnel in place, you can now execute your automated tests. Optimize Test Scripts: Optimize your test scripts for execution in the TestCloud Tunnel to ensure compatibility and efficiency.

Collaborations 52

Collaborations Flexibility Automation Efficiency 52

Frevvo

SEPTEMBER 7, 2021

You can free up your technology department to focus on their skilled work rather than mind-numbing admin tasks by automating your IT processes. But what parts of the IT workflow can you automate? Click the links below to head straight to the section which interests you most: What’s IT Process Automation?

Automation 52

Automation Out-Tasking Data Entry Administrative 52

Magellan Solutions

JULY 21, 2023

Outsourcing allows businesses to enjoy advantages such as: Specialized expertise Access to the latest technologies Streamlined business processes Cost saving Increased efficiency and productivity Flexibility Focus on core tasks Selecting the right outsourcing partner can help companies improve efficiency and optimize business processes.

Outsourcing 94

Outsourcing Cybersecurity Robotics Process Automation Supply Chain Management 94

SEBPO

JANUARY 31, 2024

Sarkar says that unmatched flexibility enables SEBPO to provide round-the-clock support with 100% coverage, even on holidays. This level of consistent accessibility and support ensures a seamless operation regardless of the time or day, fostering a strong foundation for our collaborative efforts.” Δ Want more insights?

Outsourcing 98

Outsourcing Out-Tasking Efficiency Flexibility 98

31 West

MARCH 28, 2023

Google Workspace allows a seamless transition to a digital business structure with its smart collaboration tools. Office 365, on the other hand, is famous for its automation capabilities and a wide array of cloud-based applications that simplify your hectic business tasks. However, it’s not as efficient as Outlook.

Collaborations 130

Collaborations Software Customer Support Jobbing 130

Zinnov

MARCH 8, 2023

Automation proved to be an effective tool during the pandemic helping companies become and remain resilient. Along with Automation, companies are also investing in other modern technologies such as Blockchain, Quantum Computing, and the Metaverse which is propelling them into the next phase of digital transformation – DT 2.0.

Automation 59

Automation E-Commerce Robotics Process Automation Analytics 59

Perficient Digital Transformation

MARCH 15, 2024

Integration of Automation and Artificial Intelligence Into Modern Architecture Forrester’s report highlights the transformative impact of intelligent automation and artificial intelligence on modern architecture, stating, “Modern architecture enables the rapid deployment of local or industry-specific instances for each business unit.”.

Government 59

Government Automation Streamline Operations Flexibility 59

Groove Technology

MAY 25, 2023

Inefficient data integration can lead to silos, duplication, and errors, hindering collaboration and decision-making across departments. With MuleSoft, businesses can streamline their operations, reduce costs, and improve efficiency by seamlessly integrating their data and applications.

Management 100

Management Supply Chain Management Sourcing Collaborations 100

Magellan Solutions

AUGUST 4, 2023

Productivity increases efficiency and also creates room for innovation and expansion. AI technologies use data analysis and machine learning algorithms to automate procedures. These AI tools for improving productivity are paving the way to improved efficiency. Artificial intelligence (AI) has become a powerful force for change.

Out-Tasking 98

Out-Tasking Data Entry Time Savings Jobbing 98

IBM Services

JANUARY 30, 2024

Get inspired A successful data center implementation can best be described as a distributed, dynamic, efficient and resilient IT nucleus. Manufacturing: Enable efficient and intelligent manufacturing processes to better scale production, reduce downtime and optimize strategies and operations.

E-Commerce 83

E-Commerce Analytics Manufacturing Flexibility 83

31 West

APRIL 9, 2024

Utilizing Technology for Efficient Communication Incorporating technology effectively can streamline communication and enhance student support. Tools like learning management systems (LMS), automated notifications, and virtual meeting platforms can facilitate more efficient and flexible communication.

Customer Service 130

Customer Service Service Collaborations Administrative 130

31 West

MARCH 8, 2023

Hopefully, by the end of this post, you will know new features, updates, interfaces, flexibility, and changes in other core functions of this smart ITSM software. ServiceNow Roadmap: What Exactly It Is Every business, irrespective of its size and nature, relies on team collaboration. That’s where strategic roadmaps come into play.

Right-Sizing 130

Right-Sizing Flexibility Out-Tasking Software 130

IBM Services

FEBRUARY 8, 2024

As the line between employees’ personal and professional lives becomes more blurred than ever, employees expect a more flexible and empathetic workplace that takes their full selves into account. Infusing AI and automation into every process frees up employees to focus on what is important to them as individuals.

Flexibility 102

Flexibility Automation Collaborations Accounting 102

Groove Technology

MAY 25, 2023

These benefits include: Improved efficiency : A well-designed MuleSoft strategy can streamline processes and reduce manual intervention, resulting in improved efficiency and productivity. Collaborate across teams : Integration projects often require input from multiple stakeholders across an organization.

Government 100

Government Reduced Costs Collaborations Flexibility 100

Planergy Software

APRIL 20, 2022

How better management in AP can give you better flexibility for cash flow management. The Challenges of Business Process Automation And How To Face Them. Best Practices & Tips Business Process Automation (BPA) Business Process Management (BPM). There’s also process mining that powers intelligent automation.

Automation 52

Automation Robotics Process Automation Out-Tasking Finance 52

IBM Services

FEBRUARY 26, 2024

Accelerating AI adoption and skills for the telecoms sector The AI skills gap is very real: executives estimate that 40% of their workforce will need to reskill as a result of implementing AI and automation over the next three years. The telecom industry is no exception. We hope you’ll join us at booth #2H20.

Automation 108

Automation Retail Banking Efficiency 108

Capgemini

SEPTEMBER 11, 2022

Digitization critical: Driving the efficiency, productivity, and agility to proactively fulfil rapidly changing customer desires Amit Deshmukh 9 Sep 2022. Digitization provides businesses with the much-needed efficiency, productivity, and agility to fulfil changing customer desires.

Efficiency 52

Efficiency E-Commerce Managed Services Government 52

31 West

JANUARY 30, 2023

The article will compare the two software on the basis of deployment, integration, pricing flexibility, support, and reviews, among others. Zendesk offers a range of customizable solutions that can help improve the productivity and efficiency of your service desk team. Zendesk: What is it? ServiceNow: What is it?

Right-Sizing 130

Right-Sizing Customer Service Flexibility Software 130

Groove Technology

OCTOBER 14, 2021

An outsourcing service provider brings expertise and experience, thus resulting in increased productivity and efficiency of your business. Collaboration tools are a great way to ensure optimal work production. For a more flexible arrangement, consider the Time & Matter model where work is billed by the hour. Risk reduction.

Software 246

Software Outsourcing Management Right-Sizing 246

Redial

MARCH 21, 2023

Digital tools & outsourcing Nearshore call centers can provide various benefits, including cost savings, increased flexibility, and access to a highly skilled workforce. Another trend that is gaining momentum in the industry is the adoption of artificial intelligence and automation.

Nearshoring 100

Nearshoring Call Center Right-Sizing Labor Costs 100

Perficient Digital Transformation

MARCH 7, 2024

Microsoft’s Power Apps is a flexible platform that empowers users to effortlessly construct custom applications. As applications become more complex, the need for a well-organized and efficient deployment process becomes paramount.

Collaborations 52

Collaborations Efficiency Flexibility Sourcing 52

IBM Services

DECEMBER 13, 2023

A procurement strategy allows an organization to navigate an increasingly complex global supply chain, adapt swiftly to market fluctuations, and achieve cost optimization, operational efficiency and growth. Engage stakeholders Identify and collaborate with internal departments, suppliers and all those who may be impacted by the plan.

Administrative 77

Administrative Sourcing Collaborations Strategic Sourcing 77

Hyland

AUGUST 5, 2022

Decreased team collaboration. Likewise, how does management implement greater collaboration between virtual teams and those in the office? Setting work-from-home expectations is the first thing an organization must do if they wish to promote remote efficiency. Flexibility naturally comes with the territory of remote working.

Out-Tasking 145

Out-Tasking Collaborations Human Resources Flexibility 145

Offshore India Data Entry

APRIL 19, 2024

Outsourcing has revolutionized the way businesses operate, offering a strategic solution to streamline processes, reduce costs, and boost efficiency. Business Process Outsourcing (BPO) goes beyond mere task delegation; it involves tapping into external expertise to improve operational efficiency, cut costs, and foster growth.

Business Process Outsourcing 98

Business Process Outsourcing Outsourcing BPO Data Entry 98

IBM Services

JANUARY 8, 2024

This approach provides operational efficiency and the ability to create a solution that is resilient and scalable enough to support critical operations. Event triggers are used to automate workflows or decisions, allowing businesses to generate notifications so appropriate actions can be taken as swiftly as situations are detected.

Sourcing 84

Sourcing Automation Collaborations Analytics 84

Magellan Solutions

APRIL 22, 2024

Automated Moderation : Artificial intelligence (AI) tools automatically detect and flag inappropriate content. Hybrid Moderation : A combination of human content moderation and automated tools. Community-Driven Moderation : Some platforms rely on users to report inappropriate content, creating a collaborative moderation environment.

BPO 52

BPO Out-Tasking Call Center Automation 52

Magellan Solutions

FEBRUARY 5, 2024

Outsourcing offers flexibility in service selection: companies can outsource specific IT functions such as application management, software development, testing, system administration, or technical support. It offers cost efficiency, access to specialized skills, and the flexibility needed to grow in a dynamic global market.

IT Outsourcing 52

IT Outsourcing Outsourcing Offshoring Flexibility 52

31 West

SEPTEMBER 12, 2022

A contingent workforce takes center stage as employees want flexibility and companies want to derive business value for their money. The system also collects data, studies, and automates essential staffing services. Improved collaboration among teams. Improved performance and efficiency with automated transactions.

Managed Services 130

Managed Services Outsourcing Automation Flexibility 130

Offshore India Data Entry

JANUARY 3, 2024

Offshore BPO enables the outsourcing of data entry and document processing tasks to expert BPO company overseas, which powers efficient, cost-effective global growth. Enhanced Productivity – Specialized skills, expertise, and a focus on core competencies improve speed, accuracy, efficiency, and quality.

Offshoring 98

Offshoring BPO Data Entry Outsourcing 98

IBM Services

DECEMBER 15, 2023

This collaborative environment fosters transparency and continuous improvement, leading to feature-rich, reliable and modular tools. Similarly, online educational platforms like Coursera and edX use open-source AI to personalize learning experiences, tailor content recommendations and automate grading systems.

Sourcing 76

Sourcing Out-Tasking Collaborations Research 76

Magellan Solutions

JUNE 14, 2023

Cost-effectiveness and flexibility in hiring Hiring offshore VAs reduces overhead costs because you don’t have to pay full-time employees’ salaries and benefits. Enhanced productivity and time management A VA can help you accomplish more tasks daily, allowing you to manage your time more efficiently.

Efficiency 52

Efficiency E-Commerce Out-Tasking Data Entry 52