Premier BPO

JULY 12, 2024

1 Even though a recent Forrester Research report highlights that US consumers’ perception of CX quality has fallen for the third year and sits at its lowest point since the inception of the CX index in 2016, the health sector has traditionally been behind the curve when it comes to prioritizing CX or in case of healthcare the Patient Experience.

Healthcare 81

Healthcare Efficiency BPO Insurance 81

Everest Group

APRIL 9, 2024

During Shared Services & Outsourcing Week (SSOW), March 20-23, in Orlando, “The G6 BPO Debate” tackled thought-provoking and challenging questions associated with BPO’s impact on GBS. Are you entrenched in the ongoing battle between Global Business Services (GBS) and outsourcing? Reach out to us to learn more.

Global Business Services 72

Global Business Services Outsourcing Service BPO 72

Everest Group

MAY 11, 2023

To combat a looming recession, healthcare providers will need to take strategic action, including cutting costs, investing in patient experience, embracing digital technologies, and strengthening outsourcing partnerships. 1: Kaufman Hall Operating Margin Index by Month What healthcare provider trends can we expect in a recession?

Healthcare 52

Healthcare Analytics Outsourcing Insurance 52

3Pillar Global

APRIL 26, 2024

My big takeaway: healthcare leaders already know what needs to be built. They lead teams with absolute expertise in their areas. – is happy with the pace of innovation in healthcare. New ideas, legacy systems Nearly every change in a healthcare process will now involve software. So what gives? That’s just the world we live in.

Healthcare 64

Healthcare Robotics Process Automation Pharmaceuticals Engineering 64

Everest Group

OCTOBER 24, 2024

By automating decision-making and improving engagement processes, Agentic AI can help organizations realize the full potential of AI adoption faster and with greater impact. While everyone was buzzing about “top use cases” in 2023, 2024 is all about getting strategic with scaled tech (hello, Gen AI!).

Robotics Process Automation 52

Robotics Process Automation Out-Tasking Automation Accounting 52

Everest Group

MAY 31, 2023

Generative AI (GAI) has disrupted numerous industries, and the healthcare industry is eager to join in and explore the applications of GAI in healthcare research. However, the healthcare sector must be cautious due to the potential risks. Will Generative AI in healthcare lead to job loss? Let’s explore this further.

Healthcare 52

Healthcare Administrative Call Center Out-Tasking 52

Premier BPO

JULY 12, 2024

1 Even though a recent Forrester Research report highlights that US consumers’ perception of CX quality has fallen for the third year and sits at its lowest point since the inception of the CX index in 2016, the health sector has traditionally been behind the curve when it comes to prioritizing CX or in case of healthcare the Patient Experience.

Healthcare 52

Healthcare Efficiency BPO Insurance 52

Offshore India Data Entry

DECEMBER 10, 2021

Healthcare workers need to process their documents as quickly as possible. Not like any other industry, the healthcare service department has more relevance in today’s world. Let us see how form processing services accelerate the healthcare industry. Healthcare services need to act immediately in need.

Healthcare 98

Healthcare Data Entry Insurance Offshoring 98

Everest Group

NOVEMBER 30, 2022

Top Healthcare Customer Experience Management (CXM) Services in North America The healthcare Customer Experience Management (CXM) market has grown steadily after the pandemic due to the increasing focus of healthcare enterprises on member and patient experience and care management. Our Thinking. Learn More.

Healthcare 52

Healthcare Management Service Insurance 52

Everest Group

APRIL 10, 2024

Amid healthcare providers’ ongoing struggles with Revenue Cycle Management (RCM) inefficiencies, a new wave of outsourcing is emerging, centered around value and technology-driven solutions like AI and analytics. These issues have reduced margins and escalated providers’ workloads. in 2022 and 2023 from 54.8%

Management 59

Management Healthcare Robotics Process Automation Analytics 59

Everest Group

OCTOBER 12, 2023

Robotic Process Automation (RPA) – Technology Provider Landscape The post-pandemic era marks a pivotal period for organizations worldwide as they grapple with the challenges of a global economic slowdown, geopolitical complexities, supply chain disruptions, and ongoing talent shortages.

Robotics Process Automation 72

Robotics Process Automation Automation Payroll Healthcare 72

Hyland

AUGUST 11, 2022

In this piece: The growth of cloud computing in healthcare. The 9 key advantages of cloud computing in healthcare. Bridge healthcare information gaps with content services and cloud computing. For healthcare organizations (HCOs), that means looking beyond today’s (or yesterday’s) model and identifying what could be.

Healthcare 84

Healthcare Robotics Process Automation Research Information Technology 84

Redial

APRIL 14, 2023

As a growing company, Redial is always looking for the best opportunities not only to provide top-quality BPO services but also impact the communities where we operate. So, in this blog, we will talk about the incredible factors and our vision to take our services to the next level. You want to know how we can help?

BPO 130

BPO Service Business Process Outsourcing Offshoring 130

Everest Group

MAY 14, 2024

Terms such as automation, AI , impact sourcing, and sustainability are typically discussed as separate buzzwords in organizations but are seldom used together. Let’s share more about what we saw during our visit in this blog. The specific focus is on locations with small colleges but limited job opportunities.

Impact Sourcing 64

Impact Sourcing Sourcing E-Commerce Jobbing 64

IBM Business Partners

JULY 11, 2023

Artificial intelligence is used in healthcare for everything from answering patient questions to assisting with surgeries and developing new pharmaceuticals, benefitting both patients and healthcare systems. How does artificial intelligence benefit healthcare?

Healthcare 54

Healthcare Pharmaceuticals Insurance Out-Tasking 54

Zinnov

MARCH 3, 2024

As the Intelligent Automation (IA) sector experiences rapid growth, the Private Equity (PE) landscape is ripe for investment, offering a unique blend of technological innovation and market potential. VCs have benefited from investing in Intelligent Automation due to its value delivery through technological innovation.

Automation 52

Automation Healthcare Robotics Process Automation Retail 52

Automation Anywhere

APRIL 29, 2021

In this blog, we’ll look at real-world AI applications in four different industries—healthcare, retail, manufacturing, and banking—to show you how AI can be a force for good in business. Diagnostics appear to be an especially promising intersection between AI and healthcare. All these capabilities have been enabled by AI.

Automation 98

Automation Robotics Process Automation Banking Retail 98

Offshore India Data Entry

OCTOBER 29, 2023

The data processing and business process outsourcing (BPO) landscapes have been fundamentally altered in recent years by emerging technologies like artificial intelligence and automation. This article will explore the key areas where AI and automation are providing immense value in data processing and business process outsourcing.

BPO 64

BPO Automation Data Entry Business Process Outsourcing 64

IBM Services

JANUARY 3, 2024

With today’s new generative AI products, trust, security and regulatory issues remain top concerns for government healthcare officials and C-suite leaders representing biopharmaceutical companies, health systems, medical device manufacturers and other organizations. Require transparency.

Healthcare 77

Healthcare Pharmaceuticals Government Accounting 77

Amzur

SEPTEMBER 17, 2024

The healthcare industry has seen an unprecedented IT boom in recent years, driven by the need for better patient care and streamlined services. Telehealth has become an indispensable component of modern healthcare, offering convenient and accessible care to patients, especially those residing in remote or underserved regions.

Healthcare 79

Healthcare Right-Sizing Reduced Costs Flexibility 79

Zinnov

MAY 30, 2023

All businesses, including Automation platform companies, are exploring the possible applications and implications of integrating Automation technologies such as Robotics Process Automation (RPA), Intelligent Document Processing (IDP) , Intelligent Virtual Agents (IVA) , Low Code/No Code (LC/NC), with Generative AI.

Automation 98

Automation Robotics Process Automation Manufacturing Healthcare 98

AS White Global

MARCH 9, 2023

Australia’s healthcare industry relies heavily on employing certified and qualified professionals to provide optimum care for its citizens. But there is also a great need for skilful workers to fill supporting roles in the healthcare industry.

Offshoring 52

Offshoring Healthcare Insurance Administrative 52

Everest Group

MAY 21, 2024

Explore the factors driving insurers to partner with specialized service providers and the advantages and obstacles of actuarial outsourcing. Outsourcing actuarial services is emerging as a compelling long-term solution that enables insurers to maintain control and gain a strategic market advantage. Contact us to learn more.

Insurance 64

Insurance Outsourcing Flexibility Risk Management 64

Everest Group

APRIL 26, 2024

Discover the three emerging customer engagement layers in these platforms, the readiness of enterprises to adopt the latest solutions, and the factors to consider when selecting customer engagement technology in this blog. Reach out to us to discuss this topic further.

Pharmaceuticals 64

Pharmaceuticals Analytics Sourcing Healthcare 64

Zinnov

APRIL 24, 2023

Healthcare companies have taken center stage on the global technology landscape like never before. Though technology is advancing at warp speed, the multi-trillion-dollar Healthcare industry has been slow to adopt newer technologies or explore newer use cases.

Healthcare 52

Healthcare Labor Costs Supply Chain Management Analytics 52

Everest Group

AUGUST 14, 2024

Herein, we delve into the current state of the private equity market, identify the strategic priorities reshaping PE firms’ approaches, and explore the transformative role of technology and service providers in this sector. The last 18 months presented a significant period of recalibration for the private equity market.

Collaborations 64

Collaborations Advisory Regulations Marketing 64

IBM Business Partners

JULY 1, 2021

CitiusTech is a major healthcare technology and IT services ISV that uses business intelligence analytics, AI and machine learning to help customers reshape the way they deliver healthcare to patients.(1). – Transform core operations with intelligent automation with IBM Cloud Pak for Business Automation.

Healthcare 52

Healthcare Analytics Collaborations Automation 52

Everest Group

JULY 26, 2024

In just 78 minutes, a faulty update from CrowdStrike caused global chaos, grounding flights, disrupting hospitals, and halting banking services. This incident serves as a stark reminder of the urgent need for enterprises to bolster their resilience strategies. In some cases, the outage resulted in the cancelation of non-critical surgeries.

Cybersecurity 59

Cybersecurity Banking Supply Chain Management Collaborations 59

Zinnov

APRIL 4, 2024

But where does ICG fit into the larger picture of Intelligent Automation (IA)? In a world where technology leads the way, businesses are moving away from slow, manual processes to embrace a new era of Intelligent Automation (IA). The latest iteration of this technology, Intelligent Automation 2.0

Automation 52

Automation Retail Insurance Collaborations 52

Everest Group

NOVEMBER 15, 2022

Top Robotic Process Automation (RPA) – Technology Providers The post-pandemic era is repeatedly stress-testing organizations’ abilities to adapt to a volatile world through rising inflation, an economic slowdown, geopolitical tensions, supply chain disruptions, and talent shortages. Our Thinking. Learn More. Learn More. Learn More.

Robotics Process Automation 52

Robotics Process Automation Automation Order Management Healthcare 52

IBM Services

MARCH 15, 2024

A large US-based healthcare company recently engaged with IBM® to accelerate their cloud adoption with consistent and predictable outcomes. As a healthcare company, this client had an obligation to provide safe, reliable, time-sensitive, high-quality services to its customers.

Co-Sourcing 96

Co-Sourcing Healthcare Automation Collaborations 96

Zinnov

JUNE 6, 2023

Fact: 64% of global CXOs consider Intelligent Automation as the top priority as part of their digital transformation programs. Fact: Over 60% of the enterprises are leveraging three or more Automation vendors and 30% of the enterprises have deployed a staggering five or more Automation platforms.

Automation 52

Automation Healthcare Efficiency Banking 52

Everest Group

FEBRUARY 17, 2023

ChatGPT and other AI chatbots, such as DALL-E, are poised to radically disrupt multiple professions, including education and healthcare. We tried our hands on ChatGPT and asked it to write a blog on itself, and the results amazed us. See the exhibit below for the blog that ChatGPT generated.

Out-Tasking 52

Out-Tasking Government Design Software 52

Offshore India Data Entry

JULY 9, 2024

In addition, Virtual Assistant (VA) Services are one of the critical drivers of this evolution. It has a vital role in specialized BPO Services. The Role of Virtual Assistants in BPO Virtual Assistants have become imperative in BPO services thanks to their potential to manage a wide array of tasks.

BPO 52

BPO Data Entry Service Business Process Outsourcing 52

Offshore India Data Entry

MAY 21, 2024

This transformation is being driven by the rapid advancements in Artificial Intelligence (AI), with its ability to automate repetative tasks and analyze vast amounts of data, is revolutionizing industries across the globe. It’s a catalyst for innovation, opening up new service offerings and opportunities for BPO companies.

BPO 105

BPO Offshoring Data Entry Business Process Outsourcing 105

Everest Group

MAY 22, 2023

Learn about the opportunities and obstacles of Generative AI in marketing in this blog. In my lifetime, I’ve seen two demonstrations of technology that struck me as revolutionary. .” – Bill Gates OpenAI’s introduction of ChatGPT onto the world stage heralded a seismic shift in the path toward intelligent automation.

Marketing 52

Marketing Sales Out-Tasking Streamline Operations 52

Everest Group

MAY 26, 2023

Lately, GAI has been applied in many industries, such as the creative arts, healthcare, entertainment, and advertising. It also can be used for machine-speed triaging, predictive remediation, and automated response and action for low-risk incidents. GAI – A boon or bane? Everest Group will continue to follow this growth area.

Cybersecurity 52

Cybersecurity Automation Analytics Healthcare 52