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6 key strategies to scale your customer support team

Influx

When answering the important questions…‘what does it mean to scale a business,’ and ‘how to scale teams,’ one of the things that many businesses forget about is maintaining a high level of customer support that remains as good as it was in the beginning stages. Why is it important to scale up your customer support team?

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What is AP invoice automation?

Obobo

What is AP invoice automation? For businesses who process a lot of invoices, it can be a challenge to manage AP invoice automation efficiently. Invoice automation is the process of streamlining and simplifying the way invoices are created, processed, approved and paid. What is AP invoice automation?

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BPO vs BPM: Which Outsourcing Strategy is Right for Your Business?

Offshore India Data Entry

In this article we’ll define BPO and BPM, compare their key differences, and provide tips on choosing the right approach based on your goals and budgets. By understanding the distinctions between BPO vs BPM, you’ll be able to determine the outsourcing strategy that will best support your organization’s objectives.

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IT Outsourcing Trends 2024 What to Expect in the Future

Groove Technology

The Impact of Artificial Intelligence and Automation The Role of AI in IT Outsourcing Artificial intelligence (AI) has been making waves in the technology industry, and its impact on IT outsourcing is undeniable. This includes everything from software development and testing to customer support and data analysis.

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Best Accounting Software for Small Business

Invedus

With so many different types of accounting software in front of you, it can be hard to choose the right one for you. Starting Price: Free to use for payments Trial Period: N/A Key Features: Payment processing, online check printing, scheduling and automating payments, payment approval workflows, payment reminders, and payment tracking.

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A Practical Guide To AI Implementation Strategy For SMBs

Amzur

With the proliferation of data and technological maturity across industries, AI implementation has become a lynchpin in bringing new levels of automation, consistency, scalability, and reduced costs. This blog will help you learn how to build a custom AI implementation strategy to meet your business objectives.

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Top 7 Content Management Systems for Your Digital Success in 2023

Perficient Digital Transformation

Factors to Consider While Choosing an Appropriate C ontent M anagement S ystem for Your Website The market is filled with countless CMS platforms, so choosing the right one for your business can be tedious. Purpose : Depending on your purpose (blog, e-commerce site, or corporate website) pick the top one that aligns with your goals.